ConnectStor II User Manual
72
Cannot See ConnectStor II Over Network
1.
Make sure the ConnectStor II unit is connected to a power source and the Power light is
on. If necessary, check the power connection at both ends. Plug in the unit and power it
on.
2.
If the unit is powered on, check the Network light. It should be on. If not, check your
network cable connection. Use the cable that came with the unit. Insert the cable into
Ethernet connector located on the back of ConnectStor II unit. Insert the other end into
10Base-T/100Base-TX Ethernet network connection on your network.
3.
If the Network light still does not go on, be sure you are hooked into a hub or switch. Do
not connect the cable directly to your computer.
4.
If both ends are connected and the light is still not lit, you may need a new cable, hub or
switch.
5.
If cabling or switch hardware is NOT the problem, you will need to reset the unit's IP
address through the COM1 port.
a.
Connect a standard null-modem cable to COM1 of ConnectStor II and any COM
port of a Windows-based PC.
b.
Run a terminal program (like HyperTerminal built in to Windows) using the
settings 9600, no parity, 8, 1).
c.
Press any key to prompt the opening "Login" screen. Type "supervisor" and the
current password to access the text-based Configuration Menu.
d.
Next, select IP Assignment and set to Dynamic IP addressing -- this will allow you
to reboot from menu.
Cannot Find ConnectStor II in Network Neighborhood
1.
Try all steps in the “Cannot Find the ConnectStor II Unit” section (above). If your unit
still does not appear, go to step 2.
2.
Verify that your ConnectStor II unit is in the same workgroup as your computer. To do
this, go to Network Neighborhood and double-click on Entire Network. Look for your
ConnectStor II’s workgroup name. If it is there, double-click on your ConnectStor II’s
name, and it should appear.
3.
If your ConnectStor II unit is still not there, click on Start, select Find/Search, then
select Computer. Type in your ConnectStor II
Server
name (see page 19). Click the
Find/Search button. Your computer will search for the ConnectStor II by name, and if
successful, display it. Double click on the unit’s name and your folders will appear.
4.
If you are still unable to find your ConnectStor II, check the status lights on the front of
the cabinet. See “Using the Front Panel Display” on page 6
9
.
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