Chapter 10 - Maintenance and Inspection
10-7
PL-5910 Series Users Manual
10.4 Troubleshooting
The following information describes the possible problems that might occur while using
the PL unit.
If this information does not provide a solution for your PL unit problem, please contact
your local PL distributor for assistance.
Q. The PL unit will not start.
The message “Invalid System Disk” appears.
Check to see if a floppy disk is inserted in the PL unit’s floppy disk drive. If
there is a floppy disk in the drive, remove (eject) it.
Startup halts at the white Pro-face screen
This may be due to the HDD being busy and cannot respond. If an external
(optional) unit is transmitting vibration to the PL, remove that unit.
The message “Disk Boot Failure” appears.
Try turning the PL unit OFF and then ON again.
Check your BIOS settings to see if the HDD is being detected.
5.2.2 IDE HDD AUTO DETECTION
If the PL can detect the HDD, the HDD unit may be damaged. Pro-face
recommends you change the HDD unit.
If the PL can not detect the HDD unit, the HDD unit (containing the OS, etc.)
may have crashed. Pro-face recommends you reinstall the PL unit’s OS.
Check if the OS can be restarted after the reinstall.
A beeping sound is heard.
Memory is not correctly installed in the PL unit. Check that the memory card
is correctly inserted into its socket.
Q. The display screen does not appear or is dark.
If the PL unit’s LED is flashing orage and red, the backlight is burnt out. Please
follow the instructions given here to replace the backlight unit.
10.3.2 Replacing the Backlight
After the BIOS screen appears, if the Windows screen does not appear, the
screen’s resolution may be set to VGA or higher.
Q. The Touch Panel’s position is not correctly aligned.
If the position is not correct, please use the Touch Panel Calibration feature.
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