625-505revI-EN
9
Printed in U.S.A. 1/06 © 2006
Steamer
625-MCD & MFY
PROBLEM
PROBABLE CAUSE
SOLUTION
Unit will not heat up; “DISPLAY” is lit.
On/Off switch is ON.
Loose connections.
Check continuity wiring.
Unit heats up but will not steam.
Display reads “REMOVE” at end of
cycle.
Water supply is not connected or shut
off. Regulator has pressure set too low.
Disconnect water line and check if water is flowing
through main water supply. Check water pressure at
regulator to ensure unit is receiving water.
Water delivery tube clogged.
Replace water tube.
Defective main PC board or water
solenoid.
Call service technician.
Water supply line is pinched.
Straighten water line.
Unit steams continuously.
Defective main PC board or water
solenoid.
Call service technician.
Unit is flooded.
Water pressure too high.
Turn input water regulator to between 20 and 30 psi.
Defective platen, water solenoid or
relay.
Call service technician.
Bun temperature is too cold.
Water pressure too low.
Turn input water regulator to between 20 and 30 psi.
Not enough water CYCLES.
Check for proper programming of Filet steam cycles.
Increase number of CYCLES until desired results are
reached.
Water ON cycle too short.
Check for proper programming of Filet steam cycles.
Increase ON time until desired results are reached.
Partially clogged water tube.
Clean/delime the water tube.
Bun temperature is too hot.
Water pressure too high.
Turn input water regulator to between 20 and 30 psi.
Water ON cycle too long.
Check for proper programming of Filet steam cycles.
Decrease ON time until desired results are reached.
Too many water cycles.
Check for proper programming of Filet steam cycles.
Decrease number of CYCLES until desired results are
reached.
Not enough moisture in bun.
Water pressure too low.
Turn input water regulator to between 20 and 30 psi.
Platen not hot enough.
Increase platen temperature.
Water ON cycle too short.
Check for proper programming of Filet steam cycles.
Increase ON time until desired results are reached.
Not enough water CYCLES.
Check for proper programming of Filet steam cycles.
Increase number of CYCLES until desired results are
reached.
Water OFF cycle is too short.
Check for proper programming of Filet steam cycles.
Increase OFF time until desired results are reached.
Partially clogged water tube.
Clean/delime water tube.
Out-of-date buns.
Use fresh buns.
Too much moisture in bun.
Water pressure too high.
Turn input water regulator to between 20 and 30 psi.
Water ON cycle too long.
Check for proper programming of Filet steam cycles.
Decrease ON time until desired results are reached.
Too many water CYCLES.
Check for proper programming of Filet steam cycles.
Decrease number of CYCLES until desired results are
reached.
Water OFF too long.
Check for proper programming of Filet steam cycles.
Decrease OFF time until desired results are reached.
Water is leaking from behind the unit.
Water tube not properly pushed into
valve.
Completely push tube into valve until you feel it click.
Faulty water valve.
Call service technician.
Troubleshooting Guide