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67
Revision 00 EN - 01/2021
HP-MSM-HB
35,0(6
14
Troubleshooting
14.1
Error during a measurement
When there is an error during data transfer, a processor in the measuring system failed or there was an error
during program execution. Attempt to restart the system with the
Reset
button in the LaserDiagnoseSoft-
ware LDS. If this does not help, turn off and on the 24 V power supply for the bus system and start another
“Reset Cycle”. If necessary, restart the computer.
Notice
Damaging/destroying the device
If the power supply of the HB-MSM-HB is switched off and on again, the device readjusts
itself. This may cause the laser to destroy the device.
X
Switch off the laser before each restart of the HP-MSM-HB.
14.2
No measurement signal at the HP-MSM-HB
When there is no measurement signal detected, except for noise which is typically 270 - 300 counts at the
HP-MSM-HB (the current number of counts can be found under the menu item
Display > Variable Contour
Lines
, recheck the device position. Besides wrong positioning a too high attenuation can cause the same
problem.
15
Maintenance and service
The operator is responsible for determining the maintenance intervals for the measuring device.
PRIMES recommends a maintenance interval of 12 months for inspection and validation.
If the device is used only sporadically, the maintenance interval can be extended up to 24 months.
The following parts of the HighBrillance measuring objective can be cleaned or replaced during maintenance:
• Aperture at the beam entrance
• Protective glass in front of the power output opening and -
• Mirror or beam splitter in the measuring objective
The aperture at the beam inlet can be changed without further preparatory measures. To change the protec-
tive glass or mirror, the measuring objective must first be removed.
The measuring objective is a high-quality, very sensitive component which can be damaged easily. Consult
PRIMES before disassembling the measuring lens.
Dismantling of the measuring lens may only be carried out by a qualified person. If possible, the disassembly
should be carried out in a clean room.
Always observe the following warning messages
DANGER
Severe eye or skin injury due to laser radiation
If the protective window is not correctly positioned, reflections can cause directional laser
radiation.
X
Make sure that the new protective window is settled flat in the groove of the protective win-
dow holder.
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