105
7
Troubleshooting and Warranty
7.2
PreSonus Limited Warranty
StudioLive™ 32.4.2AI
Owner’s Manual
Main Fader Doesn’t Control Mix Level
Verify that your monitors are connected to the Main outputs on
the rear panel of your StudioLive, not the Control Room outputs.
Verify that StudioLive is not in Fader Locate mode.
7.2
PreSonus Limited Warranty
PreSonus Audio Electronics, Inc., warrants this product to be free of defects in
material and workmanship for a period of one year from the date of original retail
purchase. This warranty is enforceable only by the original retail purchaser. To be
protected by this warranty, the purchaser must complete and return the enclosed
warranty card within 14 days of purchase. During the warranty period PreSonus
shall, at its sole and absolute option, repair or replace, free of charge, any product
that proves to be defective on inspection by PreSonus or its authorized service
representative. If you are located in the USA and need warranty repair, please submit
an online technical support request at http://support.presonus.com to receive a
return-authorization number and shipping information. If you are located outside of
the USA, please contact the PreSonus distributor for your region for warranty repairs.
All inquiries must be accompanied by a description of the problem. All authorized
returns must be sent to the PreSonus repair facility postage prepaid, insured, and
properly packaged. PreSonus reserves the right to update any unit returned for
repair. PreSonus reserves the right to change or improve the design of the product at
any time without prior notice. This warranty does not cover claims for damage due
to abuse, neglect, alteration, or attempted repair by unauthorized personnel and
is limited to failures arising during normal use that are due to defects in material or
workmanship in the product. Any implied warranties, including implied warranties
of merchantability and fitness for a particular purpose, are limited in duration to the
length of this limited warranty. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you. In no event will
PreSonus be liable for incidental, consequential, or other damages resulting from the
breach of any express or implied warranty, including, among other things, damage
to property, damage based on inconvenience or on loss of use of the product, and,
to the extent permitted by law, damages for personal injury. Some states do not
allow the exclusion of limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights, which vary from state to state. This
warranty only applies to products sold and used in the United States of America. For
warranty information in all other countries, please refer to your local distributor.
PreSonus Audio Electronics, Inc.
18011 Grand Bay Ct.
Baton Rouge, Louisiana 70809 USA
1-225-216-7887
www.presonus.com
