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Troubleshooting 

ROBO-8714VG2A User’s Manual 

 

5-10 

 

Question: I am interested in integrating LCD Panel with ROBO-8714VG2A for my 

project. How can I get the support from Portwell?   

 

Answer:  

If you have no preference of LCD panel, please kindly contact our account 

sale, we will provide high quality, long longevity, and ready solution 
LCD Panel kits to you, which will reduce your effort and time. If you have 
the preference of LCD Panel, please contact our account sale or vendor 
with datasheet of LCD Panel.   

 

Question: Why cannot I install USB 2.0 driver? 

 

Answer: 

If you are using Windows 2000, you need to update your Service-Pack 
version to Service-Pack 4. If you are using Windows XP, you need to 
update Service-Pack to Service Pack 1 at least. 

 

Question: After installing ISA card, why isn’t it working? 

 
Answer: 

As a matter of fact, some ISA cards need to occupy shadow memory, 
which might case ISA card malfunction. In order to determine it is a lack 
of shadow memory problem, please disable USB controller and on board 
LAN. After disabling these two devices, ISA card works. The lack of 
shadow memory could be a case. 

 

To solve this problem, you can download BIOS from our website 

 

http://www.portwell.com.tw/download.asp

 

 
 

If you cannot find BIOS that you need, please contact with Technical 
Support Department to request a new BIOS to solve this problem. 
Technical Support Department 
Mailto: 

[email protected]

 

 

Question: Why does my system hang up after plugging SCSI or RAID card?   
 
Answer: 

Like above last question, this might be the lack of shadow memory issue as 

well. To identify if this is the shadow memory issue, you can disable USB 
controller and on board LAN in BIOS to see if this is the case. However, this 
is the case and your card must use the same memory address as either USB 
controller or on board LAN, please contact us directly Mailto: 

[email protected]

 

                                   
Question: I forget my password of system BIOS, what am I supposed to do? 
 
Answer: 

You can simply short 2-3 pins on JP4 to clean your password. 

 

Note: 

For additional technical information, it is not covered in this manual. Please visit our 
technical web site at 

http://www.portwell.com.tw

 

Содержание ROBO-8714VG2A

Страница 1: ...ROBO 8714VG2A Single Board Computer User s Manual P N B8980080 Version 1 0 Copyright Portwell Inc 2005 All rights reserved All other brand names are registered trademarks of their respective owners...

Страница 2: ...B 2 0 Controller 3 8 3 5 Clear CMOS Operation 3 8 3 6 WDT Function 3 9 3 7 SMBus 3 11 3 8 Display Output 3 11 3 9 GPIO 3 13 3 9 1 Pin assignment 3 13 3 9 2 ROBO 8714VG2A GPIO Programming Guide 3 13 3...

Страница 3: ...tch Dog Timer function Chapter 4 BIOS Setup Information Specifies the meaning of each setup parameters how to get advanced BIOS performance and update new BIOS In addition POST checkpoint list will gi...

Страница 4: ...etic Compatibility Directive 89 336 EEC The equipment was evaluated and passed the test the following standards were applied EMC EN 55022 1994 A1 1995 Class A EN 50082 2 1991 EN 61000 4 2 1995 EN 6100...

Страница 5: ...e pulled out from socket when taking cooler off This action may damage processor socket which will cause poor contact between CPU socket Handling SBC Caution Do not just hold any single side of the SB...

Страница 6: ...al PCI bus The second Gigabit Ethernet port that relies on PCI interface also presented higher performance since it is the only one device on PCI bus 64 bit PCI expansion bus is extended from the seco...

Страница 7: ...and maintenance 1 3 Product Specification Main processor Intel Pentium 4 Celeron Processor FSB 800 533 400MHz BIOS Phoenix Award system BIOS with 4Mb Flash ROM with easy upgrade function ACPI DMI Gree...

Страница 8: ...shrouded connector for PS 2 keyboard connection through backplane connection ATX Power Control Interface One 4 pin header to support ATX power control with Modem Ring On and Wake On LAN function Auxil...

Страница 9: ...major power sources etc Bracket Support dual Ethernet port one Mini DIN port for PS 2 keyboard mouse and one CRT port Outline Dimension L X W 338 5mm 13 33 X 122mm 4 8 Power Requirements Configuration...

Страница 10: ...e with PCI bus bus interface APM ACPI compliant power management USB port SMBus communication SATA and Ultra DMA 33 66 100 IDE Master Super I O chip W83627HF is responsible for PS 2 Keyboard Mouse UAR...

Страница 11: ...System Overview ROBO 8714VG2A User s Manual 1 6 ROBO 8714VG2A System Block Diagram...

Страница 12: ...with a star 2 1 Jumper Setting J32 J31 J20 J13 J11 J12 J7 J6 1 1 J5 1 J4 J3 1 JP8 1 2 1 2 1 J14 J15 J19 J18 2 1 J10 JP5 JP6 FAN3 FAN2 1 2 1 2 JP2 JP3 5 6 J34 J25 J24 1 2 1 J29 J28 1 1 FAN1 J38 J33 J30...

Страница 13: ...3 short first then Return 1 2 short to clear CMOS RAM if JP1 has been changed ever JP2 COM2 Interface Selection JP2 Function 5 6 9 11 10 12 15 17 16 18 Short RS 232 3 4 7 9 8 10 13 15 14 16 21 22 Shor...

Страница 14: ...24 768 18 Bits 11 12 13 14 Short ID3 1024 768 36 Bits 15 16 Short ID4 1024 768 48 Bits 11 12 15 16 Short ID5 1024 768 24 Bits Note Enable TMDS signal by setting LVDS disabled Pin 11 Pin 16 Open JP4 CM...

Страница 15: ...J11 Secondary SATA Connector J12 Primary SATA Connector J13 LVDS Panel Connector J14 USB1 and USB2 Connector J15 USB3 and USB4 Connector J16 Primary IDE Connector J17 Secondary IDE Connector J18 Gener...

Страница 16: ...AN FAN2 FAN 2 POWER FAN FAN3 FAN 3 SYSTEM FAN Pin Assignments of Connectors J1 12V POWER Connector PIN No Signal Description 1 Ground 2 Ground 3 12V 4 12V J2 NMI Connector PIN No Signal Description 1...

Страница 17: ...4 Keyboard Lock Signal Input Active low 5 Ground J6 Hard Disk Drive LED Connector PIN No Signal Description 1 5V 300 ohm pull up for HDD LED 2 HDD Active HDD LED J7 Standalone Power Connector PIN No...

Страница 18: ...ription 1 Ground 6 SATA_RXP 2 SATA_TXP 7 Ground 3 SATA_TXN 8 Ground 4 Ground 9 Ground 5 SATA_RXN J13 LVDS Panel Connector PIN No Signal Description PIN No Signal Description 1 Lower DATA0 TXL0N 2 Lowe...

Страница 19: ...gnal Description PIN No Signal Description 1 VCC 2 Ground 3 USB0 4 Ground 5 USB0 6 USB1 7 Ground 8 USB1 9 Ground 10 VCC J16 J17 Primary Secondary IDE Connector IDE1 IDE2 PIN No Signal Description PIN...

Страница 20: ...pose I O Port 7 GPIO7 10 5V Note All General Purpose I O ports can only apply to standard TTL 5 signal level 0V 5V and each Fan J19 IrDA Connector PIN No Signal Description 1 5V 2 CIRRX 3 IRRX 4 Groun...

Страница 21: ...ctor PIN No Signal Description 1 Ground 2 Ring Signal Input Active low J23 External Wake On LAN Connector PIN No Signal Description 1 5VSB 2 Ground 3 External WOL Signal Input Active low J24 Audio CD...

Страница 22: ...HDD LED J28 Case open Detection Connector PIN No Signal Description 1 Case open Signal Active low 2 Ground J29 SMBus Connector PIN No Signal Description 1 SMBus Clock 2 N C 3 Ground 4 SMBus Data 5 3 3...

Страница 23: ...round 11 Busy 24 Ground 12 Paper Empty 25 Ground 13 Printer Select 26 N C J32 FDC Interface Connector PIN No Signal Description PIN No Signal Description 1 Ground 2 Density Select 0 3 Ground 4 N C 5 G...

Страница 24: ...6 DSR Data Set Ready N C N C 7 RTS Request to Send N C N C 8 CTS Clear to Send N C N C 9 RI Ring Indicator N C N C 10 N C N C N C Note J33 COM2 could be configurable as RS 232 422 485 with jumper JP2...

Страница 25: ...xternal Keyboard Connector PIN No Signal Description 1 Keyboard Clock 2 Keyboard Data 3 N C 4 Ground 5 5V J39 On board VGA CRT Connector PIN No Signal Description 1 Red 2 Green 3 Blue 4 Monitor ID0 MO...

Страница 26: ...OR 10 Ground 35 IOW 11 Ground 36 Pull Up 12 Ground 37 INT REQ 13 VCC 38 VCC 14 Ground 39 Pull down 15 Ground 40 N C 16 Ground 41 RESET 17 Ground 42 IOCHRDY 18 SA2 43 SDREQ 19 SA1 44 SDDACK 20 SA0 45 H...

Страница 27: ...ing 3 1 Socket 478 Pentium 4 Celeron Processor Installing Socket 478 CPU 1 Lift the handling lever of CPU socket outwards and upwards to the other end 2 Align the processor pins with pinholes on the s...

Страница 28: ...ory size can be Up to 2GB DDR 400 333 266 SDRAM Auto detecting memory clock according to BIOS CMOS settings For system compatibility and stability don t use memory module without brand You can also us...

Страница 29: ...B CPU DDR DIMMs may run at 320MHz not 333MHz due to chipset limitation 3 3 CompactFlash Card ROBO 8714VG2A reserves one Type II CompactFlash socket for installing CompactFlash card up to 1GB Installin...

Страница 30: ...and memory module on right position Step 3 Place ROBO 8714VG2A into the dedicated position in your system Step 4 Attach cables to existing peripheral devices and secure it WARNING Please ensure that y...

Страница 31: ...XP Server 2003 please install its INF before any of other Drivers are installed 3 4 2 ATI Mobility Radeon Graphic Integrated Chipset Using ATI Mobility Radeon High performance graphic integrated chip...

Страница 32: ...ows 2000 XP and Linux LED Indicator for LAN status ROBO 8714VG2A provides two LED indicators to report Intel 82547 Gigabit Ethernet interface status Please refer to the table below as a quick referenc...

Страница 33: ...edded AC 97 Codec Controller supports this onboard Audio function Driver Support Please find Sound driver in Audio Ac97 Realtek of ROBO 8714VG2A driver CD title The drivers support Windows 2000 XP and...

Страница 34: ...dware circuit by putting jumpers at proper position JP4 Function 1 2 Short Normal Operation 2 3 Short Clear CMOS contents To correctly operate CMOS Clear function users must turn off the system move J...

Страница 35: ...the following sample program that is written in C language User can fill a non zero value into the Time out Value Register to enable refresh WDT System will be reset after the Time out Value to be cou...

Страница 36: ...out Value outp 0x002E 0xF6 outp 0x002F Time out Value Register Disable WDT reset by keyboard mouse interrupts outp 0x002E 0xF7 outp 0x002F 0x00 Exit Extended Function Mode outp 0x002E 0xAA Definition...

Страница 37: ...a device can provide manufacturer information tell the system what its model part number is save its state for a suspend event report different types of errors accept control parameters and return it...

Страница 38: ...de 2 This panel connector J13 should be accompanied with LVDS Panel Control Connector J10 and its jumper setting JP3 3 In general lower channel equals odd channel and upper channel equals even channel...

Страница 39: ...pose I O Port 3 GPIO3 5 Ground 6 General Purpose I O Port 4 GPIO4 7 General Purpose I O Port 5 GPIO5 8 General Purpose I O Port 6 GPIO6 9 General Purpose I O Port 7 GPIO7 10 5V Note All General Purpos...

Страница 40: ...1h GPIO17 10 data port for input pin get status from the related bit for output pin write value to the related bit For example LD7_CRF0h_Bit4 P0 Let GPIO14 as output pin LD7_CRF2h_Bit4 P0 Let CRF1_Bit...

Страница 41: ...87h out dx al jmp 2 out dx al mov dx 2eh mov al 2Ah Read CR2A out dx al mov dx 2fh in al dx or al 0FCh CR2A_Bit 7 2 P 1 1 1 1 1 1 mov ah al mov dx 2eh mov al 2Ah out dx al mov dx 2fh mov al ah out dx...

Страница 42: ...dx 2fh in al dx and al 0efh mov ah al mov dx 2eh mov al 0f0h LD7_CRF0_Bit4 P0 out dx al mov dx 2fh mov al ah out dx al mov dx 2eh mov al 0f2h Read LD7_CRF2 out dx al mov dx 2fh in al dx and al 0efh m...

Страница 43: ...System Installation ROBO 8714VG2A User s Manual 3 17 mov dx 2eh mov al 0f1h LD7_CRF1_Bit4 P0 out dx al mov dx 2fh mov al ah out dx al mov dx 2eh Exit Configuration Mode mov al 0AAh out dx al...

Страница 44: ...r reboot the computer When the message Hit DEL if you want to run SETUP appears press Del key immediately to enter BIOS setup program If the message disappears before you respond but you still wish to...

Страница 45: ...Phoenix AwardBIOS CMOS Setup Utility f Standard CMOS Features f Advanced BIOS Features f Advanced Chipset Features f Integrated Peripherals f Power Management Setup f PnP PCI Configurations f PC Heal...

Страница 46: ...IDE Channel 1 Master CD 540E f IDE Channel 1 Slave None f IDE Channel 2 Master ST380817AS f IDE Channel 3 Master None Drive A 1 4M 3 5 in Drive B None Floppy 3 Mode Support Disabled Video EVG VGA Hal...

Страница 47: ...ress Enter to enter the next page for detail hard drive settings Floppy 3 Mode Support Disabled Drive A Drive B Both Floppy 3 is the Japanese standard floppy drive mode It stores 1 2MB on a 3 5 disket...

Страница 48: ...ove Enter Select PU PD Value F10 Save ESC Exit F1 General Help F5 Previous Values F6 Fail Safe Defaults F7 Optimized Defaults Menu Selections Item Options Description IDE HDD Auto detection Press Ente...

Страница 49: ...ds Precomp Min 0 Max 65535 Warning Setting a value of 65535 means no hard disk Landing zone Min 0 Max 65535 Sector Min 0 Max 255 Number of sectors per track Phoenix AwardBIOS CMOS Setup Utility IDE Ch...

Страница 50: ...owing options are selectable only if the IDE Channel 2 Master item is set to Manual Capacity Auto Display your disk drive size Disk drive capacity Approximated Note that this size is usually slightly...

Страница 51: ...abled Hyper Threading Technology Enabled Quick Power On Self Test Enabled First Boot Device Hard Disk Second Boot Device CD ROM Third Boot Device Floppy Boot Other Device Enabled Swap Floppy Drive Dis...

Страница 52: ...The choice 4 Min 8 Min 16 Min and 32 Min Limit CPUID Maxval Set Limit CPUID MaxVal to 3 Should Be Disabled for WinXP Enabled For OS Windows NT4 0 Install Disabled For OS Windows XP Install Phoenix Awa...

Страница 53: ...ates automatically when the system boots up causing a warning message to appear when anything attempts to access the boot sector or hard disk partition table Disabled No warning message will appear wh...

Страница 54: ...Floppy Seek Enabled tests floppy drives to determine whether they have 40 or 80 tracks The choice Enabled Disabled Boot Up NumLock Status Select power on state for NumLock The choice Off On Gate A20...

Страница 55: ...t boot and access to Setup will be denied if the correct password is not entered at the prompt Setup The system will boot but access to Setup will be denied if the correct password is not entered at t...

Страница 56: ...recharge Delay 7 X DRAM RAS to CAS Delay 3 X DRAM RAS Precharge 3 Memory Frequency For Auto System BIOS Cacheable Enabled Video BIOS Cacheable Enabled Memory Hole At 15M 16M Disabled Delayed Transacti...

Страница 57: ...n to 3 SCLKs to obtain better memory performance Normally the option will be set to Auto The choice 4 3 and 2 DRAM RAS Precharge This option controls the number of SCLKs for RAS precharge If your syst...

Страница 58: ...ust be mapped into the memory space below 16MB The choice Enabled Disabled Delayed Transaction Select Enabled to enable delay transaction This will enhance performance for data transmission between di...

Страница 59: ...Auto IDE Primary Slave UDMA Auto On Chip Secondary PCI IDE Enabled IDE Secondary Master PIO Auto IDE Secondary Slave PIO Auto IDE Secondary Master UDMA Auto IDE Secondary Slave UDMA Auto On Chip Seria...

Страница 60: ...mance In Auto mode the system automatically determines the best mode for each device The choice Auto Mode 0 Mode 1 Mode 2 Mode 3 and Mode 4 IDE Primary Secondary Master Slave UDMA Ultra DMA 33 66 100...

Страница 61: ...e choice Enabled Disabled USB 2 0 Controller This entry is for disable enable EHCI controller only This BIOS itself may may not have high speed USB support built in the support will be automatically t...

Страница 62: ...Pins IR Rx2Tx2 Onboard Parallel Port 378 IRQ7 Parallel Port Mode SPP X EPP Mode Select EPP1 7 X ECP Mode Use DMA 3 Watch Dog Timer Select Disabled Menu Level f Move Enter Select PU PD Value F10 Save...

Страница 63: ...nboard Floppy disk controller The choice Enabled Disabled Onboard Serial Port 1 Port 2 Select an address and corresponding interrupt for the first and second serial ports The choice Disabled 3F8 IRQ4...

Страница 64: ...R Rx2Tx2 RxD2 TxD2 Onboard Parallel Port This item allows you to configure I O address of the onboard parallel port The choice Disabled 378 IRQ7 278 IRQ5 and 3BC IRQ7 Parallel Port Mode There are four...

Страница 65: ...S1 POS X Run VGABIOS if S3 Resume No Power Management User Define Video Off Method DPMS Video Off In Suspend Yes Suspend Type Stop Grant Suspend Mode Disabled HDD Power Down Disabled Soft Off by PWR...

Страница 66: ...Saving Minimum power management Suspend Mode 1 Hour and HDD Power Down 15 Min Max Power Saving Maximum power management Suspend Mode 1 Min and HDD Power Down 1 Min User Defined Allow you to set each...

Страница 67: ...Min 2 Min 3 Min 4 Min 5 Min 6 Min 7 Min 8 Min 9 Min 10 Min 11 Min 12 Min 13 Min 14 Min 15 Min Soft Off by PWR BTTN This item allows users to set the time to remove the power after the power button is...

Страница 68: ...item could allow users to configure the date parameter of the timing dateline on which to power on the system The choice 0 31 Time hh mm ss Alarm When Resume by Alarm is enabled this item could allow...

Страница 69: ...y Auto ESCD X IRQ Resources Press Enter PCI VGA Palette Snoop Disabled Assign IRQ For VGA Enabled INT Pin 1 Assignment Auto INT Pin 2 Assignment Auto INT Pin 3 Assignment Auto INT Pin 4 Assignment Aut...

Страница 70: ...on PCI ISA PnP for devices compliant with the plug and play standard whether designed for PCI or ISA bus architecture IRQ 3 IRQ 4 IRQ 5 IRQ 7 IRQ 9 IRQ 10 IRQ 11 IRQ 12 IRQ 14 IRQ 15 assigned to The c...

Страница 71: ...and 15 INT Pin 4 Assignment Devices S using this INT Network Cntrlr Bus 4 Dev 10 Func 0 USB 1 0 1 1 UHCI Cntrlr Bus 0 Dev 29 Func 1 The choice Auto 3 4 5 7 9 10 11 12 14 and 15 INT Pin 5 6 7 Assignme...

Страница 72: ...N Speed 0 RPM Current System FAN Speed 0 RPM CPU Vcore 1 39 V 3 3V 3 32 V 5V 5 13 V 12V 12 09 V 12V 12 44 V VBAT V 4 93 V 5VSB V 5 06 V Menu Level f Move Enter Select PU PD Value F10 Save ESC Exit F1...

Страница 73: ...bled Enabled 4 12 Default Menu Selecting Defaults from the main menu shows you two options which are described below Load Fail Safe Defaults When you press Enter on this item you get a confirmation di...

Страница 74: ...o press Esc to abort the selection and not enter a password To disable a password just press Enter when you are prompted to enter the password A message will confirm the password will be disabled Once...

Страница 75: ...ays on after you turn your system off The next time you boot your computer the BIOS configures your system according to the Setup selections stored in CMOS After saving the values the system is restar...

Страница 76: ...h can rapidly increase the performance of your system To know whether your backplane is PICMG PCI ISA backplane and whether it supports PCI X please contact our vendor or us P4 Power connector ROBO 87...

Страница 77: ...pin 3 and 4 of ATX P S control connector on backplane and then use 4 pin power cable to connect both ATX P S Control Connector on backplane and ATX Power Control J9 on Signal Board Computer Figure 5 2...

Страница 78: ...hassis of front panel Figure 5 4 AT Power Setting This section will introduce you how to quickly and appropriately set up AT power on your system Step 1 Please adjust AT ATX Jumper on JP1 to short 1 3...

Страница 79: ...connect 12 V Power to CPU supplementary Power Connector J1 which shows on Figure 5 1 Stand alone Setting The purpose of system stand alone function is to identify the root cause by isolating the board...

Страница 80: ...e fact that different power supply has different definition of pin assignments Therefore please check Pin assignment on Power Supply or ask your vendor Serial ATA Hard Disk Setting Unlike IDE bus each...

Страница 81: ...make sure that you have a successful start with ROBO 8714VG2A it is recommended when going with the boot up sequence to hit DEL key and enter the BIOS setup menu to tune up a stable BIOS configuratio...

Страница 82: ...elease IRQ resource A few good examples are Disable COM1 serial port to release IRQ 4 Disable COM2 serial port to release IRQ 3 Disable Parallel port to release IRQ 7 Disable PS 2 mouse to release IRQ...

Страница 83: ...r reinstall it One long beep with two short beeps Monitor or Display Card error Please check Monitor connector whether it inserts properly Beep rapidly Power error warning Please check Power mode sett...

Страница 84: ...ou also need to install ATA 66 100 driver to active ATA 66 100 function Information Support Question I have one IDE hard disk and one SATA hard disk How can I assign SATA hard disk as First boot devic...

Страница 85: ...disable USB controller and on board LAN After disabling these two devices ISA card works The lack of shadow memory could be a case To solve this problem you can download BIOS from our website http ww...

Страница 86: ...Size Device Description 0000 003F 1K Interrupt Area 0040 004F 0 3K BIOS Data Area 0050 006F 0 5K System Data 0070 03E1 13K DOS 03E2 0CC4B 35K Program Area 0CC5 9F3F 585K Available Conventional memory...

Страница 87: ...DRV System Timer IRQ 1 SMARTDRV Keyboard Event IRQ 2 Unassigned Usable IRQ IRQ 3 System ROM COM 2 IRQ 4 System ROM COM 1 IRQ 5 Unassigned Usable IRQ IRQ 6 System ROM Diskette Event IRQ 7 Unassigned Us...

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