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Troubleshooting
ROBO-8714VG2A User’s Manual
5-8
5.3 FAQ
Unboot problem
Symptom: After changing power mode from ATX to AT, my system is just not
working.
Solution:
Due to the fact that the 6300ESB design is for ATX. Therefore, when you
change your power mode from ATX to AT or from AT to ATX, please
make sure you clean your CMOS in order to make your system boot up
properly. To clean CMOS, please short 2-3 pins on JP4 for a moment, and
then change it back to its default setting.
Symptom: SBC keeps beeping, and no screen has shown.
Solution:
In fact, each beep sound represents different definition of error message.
Please refer to table as following:
Beep sounds
Meaning
Action
One long beep with one
short beeps
DRAM error
Change DRAM or reinstall it
One long beep constantly DRAM error
Change DRAM or reinstall it
One long beep with two
short beeps
Monitor or Display
Card error
Please check Monitor connector
whether it inserts properly
Beep rapidly
Power error warning Please check Power mode setting
Symptom: There is neither no beeps nor screen output.
Solution:
Indeed, you can do the stand-alone to identify the root cause by isolating
the board from other possible system devices such as PCI device,
backplane, and so on. If the system still cannot boot up, please fill out
RMA from which is provides on Portwell website, and then send back to
Portwell as a RMA. Besides, you also visit RMA site
(http://www.portwell.com.tw/rma/login.asp) to check RMA report if
necessary.
Installation Problem
Question: Can I use PICMG 1.0 backplane with ROBO-8714VG2A?
Answer:
Yes, but please make sure that JP5 is open.
Question: I use 64 bits PCI card, but the performance isn’t as good as I expected.
Why?
Answer:
Please make sure if you have set JP6, PCI 66/33Mhz selection, to Open in
order to have better performance.