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your pet’s meal into the food bowl.
4.
If the steps above fail to clear the jam, the
button will continue blinking and the alert
code will not clear. If this happens, remove
the food bin lid, dump any kibble out of
the food bin and remove the food bin.
5.
Next, remove the food belt cartridge and
clear any food stuck in the food gate or
food dispensing area. Replace the food belt
cartridge, food bin, and food bin lid.
6.
The food jam should be resolved and the alert
code should clear. Refill the food bin with
food. Press to resume normal operation
of your PortionPro Rx. You may need to
manually dispense a meal for your pet.
Code 7
Cause:
Food belt system missing or not installed
properly.
Solution:
Make sure food belt system is in place and
installed properly.
1.
Remove the food bin lid and the food
bin.
(Empty the food bin first.)
2.
If the food belt system is not installed, insert
it into the feeder base now and snap it into
place using the instructions on page
7
. If the
food belt system is installed, check to make
sure all parts of the system are attached
and that the fully assembled system is
snapped into place in the feeder base.
3.
When the food belt system is securely locked
into position within the opening in the
feeder base, replace the food bin and food
bin lid, refilling the food bin if necessary.
Code 8
Cause:
Tag battery low.
Alert Code 8 will appear when the battery in either
an assigned or unassigned tag declines to 10%
power remaining. When your PortionPro Rx displays
this code, it is time to order a replacement tag if
you do not have one on hand. The tag will have
approximately 15-30 days of battery power
remaining.
Solution:
Replace tag as soon as possible.
1.
The alert tone will sound when either an assigned
or unassigned pet with a low tag battery is
within 3 feet of the feeder. Press to clear the
alert code. Your PortionPro Rx will continue
to operate normally; however, the alert will
sound each time the pet with the low battery
tag approaches and clear when the pet leaves.
This will indicate which tag should be replaced.
2.
Order a new collar tag at portionprorx.com
as soon as possible.
