Polyprint S.A.
Polyprint S.A
– Texjet plus operation manual English V1.9
- 61 -
START UP PROBLEMS
Problem:
The plate moves and stops. The red limit light is on.
Causes and Solutions:
The plate height has exceeded its maximum.
Press the down button until the red light switches off.
Problem:
During the printers start up you get the error message service call
(1601). The 2 red lights are flashing and the green power light is ON. On the
bottom display appears error 0002.
Causes and Solutions:
Cartridge or tank problem detected.
The message is informing the user that something is wrong with the chips/cartridges. Start
the printer in diagnostic mode (F1+Power On). In order you will see another message
“NO
INK CARTRIDGE”, “NO MAINTENANCE CARTRIDGE”
The most common solution about that is
to just re-insert the cartridge and/or the ARChip. The ARChips may also need to be cleaned
from any dust or dirt. In any case, the 1601 just indicates that there is a cartridge issue
(cartridge not inserted properly, missing or damaged chip, maintenance tank not reset…).
Problem:
Paper Error (press the down button. load paper correctly)
Causes and Solutions:
There is a wrong setting in the printer setup properties.
This error appears when a setting inside the Epson menu has been changed. This setting is
the ‘Printer Setup
PPR SIZE CHECK’ which always needs to be ‘OFF’. In order to set it to
OFF, switch OFF the printer and start it in diagnostic mode (F1+Power On). The user must
locate the setting in the top menu. Enter the printer setup properties and check for the
setting PPR SIZE CHECK to be OFF. Restart the printer in normal mode.
Problem:
Service call 150C
Causes and Solutions:
There is a wrong operation in the printer startup.
This error message indicates that the gear system which moves the print head during the
initialization cannot function properly. If after a simple restart the problem persists, then the
user must remove the gear system and resize the spring inside (for further details please
contact the service personnel).
Problem:
Service call 1226
Causes and Solutions:
Wrong table movement has been detected during startup.
This error occurs if the user doesn’t press the Shift+F1 when the “load paper” message
appears and instead he presses the “Home” button. It can also appear after the “Load Paper
Correctly” message. In this case, the table will move suddenly to the back side of the
printer where it will reach the terminal switch.
If the 1226 error appears during the startup, it could be caused from a pending print job.
Remove the USB cable from the printers socket and restart the printer. Clear all pending
print jobs from the computer.
If the error still persists it could be caused by an over tight movement belt of the tray or
tray movement problem.
Please contact the service personnel
