Polyprint S.A.
Polyprint S.A
– Texjet plus operation manual English V1.9
- 59 -
Problem:
The quality of the printed output is unacceptable when printing images.
The images seem soft and are not clean and sharp. The resolution at the final size
is in 72dpi.
Causes and Solutions:
The resolution of the image is too low.
Resolution at 72dpi is for viewing the image on a computer monitor only. Images which are intended
for printing need to be a high resolution. If the image is not at a resolution between 120dpi and 300
dpi this causes the image not to have a good number of pixels therefore losing detail when the image
is printed out. You can try up sampling the image to a larger resolution but the image still will be
“soft” when printed.
Problem:
The print head is leaking ink and dripping ink all over the garments.
Causes and Solutions:
The print head was damaged by crashing into shirt plate, print bed etc.
Order replacement print head.
The capping station is dirty and either not cleaning the print head completely or adding
more debris to the print head and causing fibers and debris to collect ink and ooze or drip
ink.
Thoroughly clean the capping station.
Debris or shirt fibers collected on print head as well as print head carriage.
Using the reflection from the print bed gently clean the bottom of the print head and remove any
debris, dried ink and fibers.
Too much ink in the cartridges
If your cartridges are filled too much with ink, there could be too much pressure in the cartridge ink
lines and the ink is forced out of the print head. The cartridges should be filled below maximum ink
limit.
Altitude can have an effect.
High altitudes can also have an effect on the “pressure” in the system. If you are having an unusual
amount of problems and are in high altitudes, don’t fill the system too full and try adjusting the height
of the system.
The printer is not level
Not leveled printer has as result not leveled cartridges. This can also have an effect on the “pressure”
in the system. Check your printer if it is well leveled.
Faulty cartridges
Change cartridges
Please contact service personnel.
The dampers are faulty or exceeded their period of time.
Order replacement dampers
Please contact service personnel.
Prevention:
Always check height of print head prior to printing.
Clean the capping station on a regular basis.
Clean debris from print head daily.
Keep your printer leveled.
Don’t fill too much the ink cartridges.
