Polyprint S.A.
Polyprint S.A
– Texjet plus operation manual English V1.9
- 57 -
Problem:
The printed image is wiping off, washing out, fading badly or bleeding.
Causes and Solutions:
Garment was improperly fixed.
Inks need to be brought up to approx. 150-180 degrees C. for 180 - 240 seconds for white and for
darker garments.
Too much or too little pressure applied when heat pressing.
When pressing the garment in the heat press the top of the heat press should gently rest over the
silicone paper. This allows the moisture of the inks to escape and properly fix.
Temperature of heat press is not correct (Either to hot or too cold).
Make sure the heat press is heating up evenly or correctly. (Should be 150-180 degrees C) You can
test this with a touch less infrared thermometer or heat testing strips.
Pretreatment improperly applied.
Pretreatment may still be wet. Simply fix longer. Poorly pre-treated? Apply more pretreatment on
successive shirts and fix again. Too much pretreatment. Use less pretreatment in future. See
pretreatment on dark and colored textiles.
Type of fabric being printed
For best results print onto 100% cotton! With 100% colors will look their best. For 50/50 blends of
cotton and polyester ink needs needed to be fixed quickly to reduce possible bleeding.
How the garment is being washed.
Wash at maximum 40ºC inside out preferable with liquid detergents and delicate dryer settings.
Prevention:
Make sure heat press is heating up evenly and correctly. Heat press should lightly press garment. Pre-
treat evenly and away from printer.
Fix Pre-treat properly.
Problem:
You got the message REPLACE MAINTENANCE CARTRIDGE SOON.
Causes and Solutions:
The maintenance tank needs to be reset.
Empty first the maintenance tank and then place reset it accordingly to the instructions.
Prevention:
Don’t let the maintenance tank to fall below 50%
Problem:
Lights are flashing on the Control Panel
Causes and Solutions:
Green power light flashes.
The printer is receiving data, charging ink, or cleaning the printer head. This is a normal function.
Red buttons are flashing.
The printer did a fatal operation. Switch off the printer and start is again. If this happens again at the
start up see for problem solving at start up.
Problem:
NO INK CARTRIDGE INSTALL INK CARTRIDGE but the tank is inside.
Causes and Solutions:
The plate is in front position for placing garment.
The printer is not ready. Place your garment and press the HOME button to send the plate back to
ready position. This is a normal function.
