Polycom
®
RealPresence
®
Capture Station Pro Administrator’s Guide 6.6
Polycom, Inc.
98
Loading the DVD in the DVD tray
3
Restart the appliance.
4
While the appliance is booting, press
F10
until you see the
one time BIOS boot
menu.
5
Select the
DVD
as your boot device. The
Recovery
menu displays.
6
Press
1
and then press
Enter
to continue.
7
When you see the prompt, type
CONTINUE
and then press
Enter
.
8
At the next prompt, type
YES
and then press
Enter
.
The RealPresence Capture Station Pro appliance will start the factory restore process. The process
takes several minutes. When completed, your RealPresence Capture Station Pro appliance will be
in the original factory state.
Note: Remove the Factory Restore DVD After Performing a Factory Restore
After you have completed the factory restore process and before you restart your RealPresence
Capture Station Pro appliance, remove the Factory Restore DVD. If you restart the appliance with
the Factory Restore DVD in the drive, you will see the error message
“Windows failed to start. A
recent hardware or software change might be the cause.
” Remove the Factory Restore DVD and
restart the appliance.
To perform a factory restore on the RealPresence Capture Station Portable Pro Appliance:
1
Connect a local VGA monitor, USB keyboard, and USB mouse to the RealPresence Capture
Station Pro appliance.
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