Parameter Reference Guide
Polycom, Inc.
82
Auto Attendant Parameter Guide
Parameter
Description
Default Setting
Enable
Enables AA. If enabled, the AA answers an incoming
call that has been routed to it after a period as
specified in
AnswerDelay
. If disabled, the AA won’t
attempt to answer any incoming call.
Yes
DigitMap
Once the AA answers an incoming call, it presents the
caller with an option to make a further call using one
of the available voice services on the device. This
Digit map serves to restrict the numbers that can be
dialed or called via this AA option.
See the
Trunks, Endpoints, and Terminals
section
for
a description of the syntaxes to specify a digit map.
([1-9]x?*(Mpli)|[1-9]|[1-
9][0-9]|
<00:$1>|0|**1(Msp1)|
**2(Msp2)|**3(Msp3)|
**4(Msp4)|**70(Mli)|**8(M
bt)|*
*81(Mbt)|**82(Mbt2)|
**9(Mpp)|(Mpli))
OutboundCallRout
e
After the caller dials a number that is acceptable by
the AA (according to its
DigitMap
) to make a further
call, the device uses this outbound call routing rule to
determine the service with which to make this call.
See the
Trunks, Endpoints, and Terminals
section
for
a description of the syntaxes to specify this
parameter.
Forking to multiple numbers in an AA outbound call is
supported on the OBi202.
For example, on the OBi202 you may have a rule like
this:
{0:ph,ph2}
, which forks to ring both PHONE1
and PHONE2. You can have as many as four
destinations in a forking rule.
For OBi:200/OBi300:
{([1-9]x?*(Mpli)):pp},
{0:ph},
{(<**1:>(Msp1)):sp1},
{(<**2:>(Msp2)):sp2},
{(<**3:>(Msp3)):sp3},
{(<**4:>(Msp4)):sp4},
{(<**70:>(Mli)):li},
{(<**82:>(Mbt2)):bt2},
{(<**81:>(Mbt)):bt},
{(<**8:>(Mbt)):bt},
{(<**9:>(Mpp)):pp},
{(Mpli):pli}
For OBi:202/OBi302:
{([1-9]x?*(Mpli)):pp},
{0:ph.ph2},
{(<**1:>(Msp1)):sp1},
{(<**2:>(Msp2)):sp2},
{(<**3:>(Msp3)):sp3},
{(<**4:>(Msp4)):sp4},
{(<**70:>(Mli)):li},
{(<**82:>(Mbt2)):bt2},
{(<**81:>(Mbt)):bt},
{(<**8:>(Mbt)):bt},
{(<**9:>(Mpp)):pp},
{(Mpli):pli}
AnswerDelay
Period of time in milliseconds that the AA waits before
answering an incoming call that has been routed to it.
4000
