Configuration and Management Interfaces
Polycom, Inc.
10
Submit every configuration page individually after changes are made on the page. Otherwise changes are
discarded once you go to another page. Most changes require a reboot of the unit (by clicking the
Reboot
button) to take effect. However, you may reboot the unit just once after you have made and submitted all the
necessary changes on all the pages.
For more information on using the PDMS-SP interface, refer to the
Polycom Device Management Service
for Service Providers Administrator Guide
Local Device Update and Management
You can manually update and manage your device.
Firmware Update
You can upgrade the firmware for your device from the device management web page. Store the firmware
file locally on a computer that you can access a web browser.
Procedure
1
Select the
System Management – Device Update
menu on the side panel of the web page.
2
Click the
Browse
button in the
Firmware Update
section of the page. In a file browser window,
select the firmware file.
3
Click the
Update
button to start the upgrade process.
The process takes about 30 seconds to complete.
To perform a multiple device upgrade, refer to the PDMS-SP procedure at
https://documents.polycom.com/bundle/pdms-sp-ag-current/page/t2733076.html
For step 3, use the HDA50 firmware link
http://fw.obihai.com/HDA50-x-x-x-xxxx.fw
.
Customized AA Prompts Backup and Restore
To restore an Automated Attendant (AA) prompt file, proceed exactly like a firmware upgrade via the web
browser, but provide the device with the prompt file instead of a firmware file.
When the device is operating in router mode, access the built-in web server from the LAN side or
the WAN side. LAN side access is always allowed. For security reasons, the access from the WAN
side can be disabled by configuration. WAN side access to the web server is disabled by default.
You can enable this option on the device web page (from the LAN side).
Don’t disconnect the power from the device during this procedure. If the new firmware is upgraded
successfully, the device reboots automatically to start running the new firmware. Otherwise, the
web page shows an error message explaining why the upgrade failed.