Pluscom Skype/PSTN Gateway
SPG-11 User Manual
Copyright © 2006 Pluscom Technologies Limited
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Now select Sound Devices as shown below.
Check the Audio In and Audio Out list boxes and make sure Pluscom Virtual Audio
device is selected.
6.7 Call Forwarding is not working properly
• Make sure that a telephone cable is plugged into the Skype VoIP Gateway jack and
to the wall phone plug
• Make sure call forwarding is configured properly in the Pluscom Agent ->
Configure -> Call forwarding tab
• Try to dial the telephone number as you have entered in the Pluscom Call
Forwarding dialog box
• If you are on a PBX, make sure you have entered enough commas after the 9 (for example) to
make sure that Pluscom waits for the dial tone before dialing the telephone number
• Make sure your computer is not going into suspend (sleep) mode. This will prevent forwarding
from working
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