Pluscom Skype/PSTN Gateway
SPG-11 User Manual
Copyright © 2006 Pluscom Technologies Limited
41
If you call in via PSTN and make a VoIP Toll Bypass call, you can terminate the call by pressing
‘##” (for quick termination) or simply hang up. If you call in via the VoIP network and make a
PSTN Toll Bypass call, you can terminate the call by ending the VoIP session.
5.5 Skype Voicemail
With Pluscom active, the attached telephone handset can be used to check for, and listen to your
Skype voicemail.
You can access your voice mail only when there is no call in progress.
In order to access your voicemail:
1.
Pick up the attached telephone handset
2.
Press ‘
##
’ to get VoIP dial tone
3.
If a new Skype voice message exists the VoIP dial tone will have an intermittent beep
4.
Press ‘
*
’ to access IVR system
5.
Follow the menus to access Skype voice mail mode
6.
Once in voice mail mode the first message is played automatically
7.
At the end of each message a trailing ‘
beep
” is played
8.
At the end of the last messages a trailing ‘
beep-beep-beep
’ is played
9.
During the playing of current message and within 5 seconds following the end of message the
you can press the
1
,
2
,
3
,
9
in order to perform the following actions:
User Action
Key
Repeat current message
1
Delete current message, move to next
2
Keep current message, move to next
3
Delete all messages
9
10.
If you don’t enter any valid key within 5 sec after message has ended, the system will behave
as if you pressed ‘
3
’
To exit voicemail mode press ‘
##
” or place the attached telephone in the handset (i.e. on hook).
Alternatively, pressing
‘#1
’ will also exit voicemail mode. In either case, the currently playing
message will be stopped.
5.6 Recorder
With Pluscom active, the attached telephone handset can be used to check for, and listen to
your Skype voicemail.
The call recorder is accessed and configured through the Pluscom Agent Call Recorder tab as
shown below.
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