Pluscom Skype/PSTN Gateway
SPG-11 User Manual
Copyright © 2006 Pluscom Technologies Limited
54
Appendix-A
IVR Flow Chart
Your call is
being
forwarded
C
F
You have reached the
Pluscom answering
machine. Please leave
your message after the
beep
A
M
G
re
et
B
ee
p
Exit IVR
[ call fwd ]
Exit IVR
[ Record msg ]
Please
enter your
PIN code
D
ia
lP
in
N
br
You have
entered a
wrong pin
code
W
ro
ng
P
in
Exit IVR
Disconnect
Thank you,
the call will
disconnect
now
G
oo
dB
ye
Configured to
call-forward
Configured to
Answering
Machine
*
1
End
*
1
1
End
End
Correct PIN
2
End
1
Wrong PIN
Wrong
PIN more
Than max
trials
End
2
To make a Toll bypass
call, please press 1
P
er
fo
rm
T
B
To enter the Answering
Machine system, please
press 2
A
M
E
nt
er
1
2
Please dial the
telephone number
followed by the star key
P
ho
ne
N
br
1
Exit IVR
[ toll bypass ]
3
6
Incoming
PSTN
Incoming
VoIP
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