Pluscom Skype/PSTN Gateway
SPG-11 User Manual
Copyright © 2006 Pluscom Technologies Limited
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Once enable, you can call in to your PSTN line or your VoIP account to remotely access
Pluscom. When you call in, you will hear the outgoing message or the call forward message.
During the message, you should press the ‘*’ key followed by the pin code and ‘*’ key again.
You have 3 trials to enter the pin code before the call is disconnected. Once authenticated you can
do the following by listening to and responding to the IVR voice prompts:
•
Make a toll bypass call (explained in the Toll Bypass section)
•
Listen to and/or delete Pluscom TAM recorded voice messages
•
Change the outgoing message
•
Access the VoIP service voicemail (when calling from PSTN)
Your pin code can be between 4 and 8 digits.
5.4.4 Toll Bypass
Once authenticated (as explained in the Remote IVR Access section), you can make a call on the
other network. This is referred to as toll bypass. For example, you can call in on the VoIP
network and make a PSTN call or you can call in on the PSTN line and make a VoIP call.
In order to make a call, simply enter the desired number or speed dial number followed by the ‘*’
key and you call will be placed.
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