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ULTRAPLEX 40X OPERATION MANUAL
For those of you with PCs, the installation process may seem a bit complicated.
However, Windows 95/98 has improved things. Apple people have it easy. But
no one should worry. Our manuals have successfully walked millions of
customers through the installation process, including those who previously
had lived in mortal terror of the innards of their computers. Plus, our Technical
Support Department is just an email message or phone call away.
Throughout the rest of this manual we will use model numbers when
necessary to distinguish between internal and external drives. A lower case “i”
or lower case “e” is used at the end of the model number to indicate an internal
or external unit. If the topic applies to both internal and external, we may use
“UltraPleX” to refer to all drives. When the topic is unique to the UltraPleX
Wide, we will use either the part number or product name to specify.
In this manual, you should find all the information you need to successfully install
and operate your drive. If you run into a problem, please contact us (see Chapter
13). You will be connected to our friendly, helpful band of tech support reps who
know their stuff. What might seem like an uncooperative CD-ROM drive to you
could very well be a 30-second fix to them. But we will never know unless you
contact us. If you are having trouble, please don’t give up and don’t take your drive
back to where you bought it until you have spoken with one of our tech support reps.
CHAPTER 1 — Introduction
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