ULTRAPLEX 40X OPERATION MANUAL
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Symptom
Additional Symptom
• CDR103—Not High
• Occurs regardless of the discs used
Sierra Format
Possible Causes and Solutions
Incorrect Jumper Setting
You might have the block jumper set to ON, page 16.
Hardware Conflict
If the SCSI interface board uses DMA channels, try changing the selected DMA
channel. See the instruction manual for your SCSI interface board.
Memory Manager Conflict
If the SCSI interface board uses memory-mapped addressing or has a BIOS,
exclude the addresses from the memory manager. See your SCSI interface
board instruction manual.
Incorrect Version of Microsoft CD-ROM Extensions
Version 2.00 or higher of MSCDEX is required to read a High Sierra or ISO
9660 format disc.
Symptoms
Additional Symptom
• Excessive noise
• CDR101 error message
• Disc heard jumping
• Excessive vibration
Possible Causes and Solutions
Defective CD-ROM Disc
A fingerprint, contaminants, or deep scratches on the disc’s surface may
prevent the drive from reading data. See Chapter 10 to learn how to clean
CD-ROM discs.
You should also review the low performance symptom discussed on the next
page.
CHAPTER 12 — Troubleshooting
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