Plextor PX-40TSe, Руководство по эксплуатации

Страница: 57 / 94

ULTRAPLEX 40X OPERATION MANUAL
51
Symptoms
• Cannot view PhotoCD discs
• Can read only first session of a multisession disc
• Receive error messages while reading PhotoCD images
Your UltraPleX drive is capable of reading Kodak PhotoCD multisession discs
if you use the appropriate device drivers and you run a PhotoCD viewing
program (e.g., Adaptec, Kodak’s PhotoCD Access).
Possible Causes and Solutions
Device Drivers Need to Be Updated
If you purchased a SCSI card in a Plextor kit, contact Plextor Technical Support
for device driver information. If you purchased your SCSI card separately,
please contact the manufacturer of that card.
Bad PhotoCD Disc
If you can see a list of files from your PhotoCD (after issuing a DIR command),
but cannot read them, or experience errors while reading them, you may have
a bad PhotoCD disc. Try another PhotoCD disc. If it works, you should have
the defective disc replaced.
Symptoms Additional Symptom
• Invalid drive specification • Error appears upon initial installation
• No device found of the CD-ROM drive and device
• No SCSI interface board found driver software
or no response from SCSI
interface board
• No drives in use
Possible Causes and Solutions
Improper SCSI Device Driver Installation
Your computer needs a SCSI software device driver to link the SCSI interface
board to the CD-ROM drive. If this driver cannot be loaded properly, an error
message will normally be displayed on the screen.
Try rebooting the computer. Watch as the CONFIG.SYS file executes, and look
for an error message to appear. You can press the Control and S keys
simultaneously to freeze the display in order to read the error message (use the
Control and S combination again to continue).
CHAPTER 12 — Troubleshooting