Additional information
11
60
En
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized service center or your dealer to carry out repair work.
• If the system does not operate normally due to external effects such as static electricity
disconnect the plug from the outlet and insert again to return to normal operating conditions.
• For audio-related problems, please also check the settings of the audio playback device. See
the operating instructions for the device for detailed information.
General
Problem
Remedy
The power does not turn
on, or switches off
suddenly (an error
message may be
displayed at startup). Or,
the display disappears
suddenly and no sound
is output.
• Leave the unit plugged in, wait for one minute, then switch back on.
• Make sure there are no loose strands of wire touching the unit. This could cause
the system to shut off automatically.
• Check that the speakers are connected correctly.
• Make sure there is enough space for ventilation around the unit.
• Make sure the voltage of the mains power source is correct for the model.
• Try reducing the volume level.
• If the problem persists, take it to your nearest Pioneer authorized service center
or your dealer for servicing.
• Do not block the air intake opening on the bottom as well as the air exhaust
opening on the back of this unit.
No sound is output
when an input function
is selected.
• If you’re using the line input, make sure the component is connected correctly
and the volume level of your external component (i.e. a portable player, etc.) is
adjusted (see
Listening to the sound of an external device on this receiver
on
page 47).
• Turn up the volume.
• No audio is output from the speakers connected to this unit if HDMI Audio is set
to
TV
(page 51).
• No audio is output if a DVI component is connected via HDMI.
• Press
MUTE
on the remote control to turn muting off.
No sound from surround
or center speakers.
• Refer to
Channel level setting
on page 43 to check the speaker levels.
• Check that you haven’t selected the
Auto
,
Stereo
,
A.L.C.
or
Virtual
mode (see
Listening in surround sound
on page 31).
• Connect the speakers properly (see
Basic connections
on page 26).
•
Confirm audio output and HDMI settings for the external component
connected by optical digital cable, coaxial digital cable, or HDMI cable.
• If the source is 88.2 kHz/96 kHz, it will be played in stereo.
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