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8. Service
Do Make Use Of Our Service Facilities
In the event that repairs are necessary a number of options
are available to you to ensure any system down time is kept to
a minimum:
– Have the pump repaired on the spot by our Pfeiffer
Vacuum Service Engineers;
– Return the pump to the manufacturer for repairs;
– Replace the pump.
Local Pfeiffer Vacuum representatives can provide full
details.
Please take into account that where Pfeiffer
Vacuum Service replacement service is involved
the standard operating parameters are always
present.
If your application requires different parameters,
please modify accordingly.
The turbopump and the Electronic Drive Unit
TC 600 form a single unit and must therefore be
returned complete for repair purposes. Before
returning the unit it should be ensured that the
power supply is not the cause of the malfunction
(checking the power supply).
Before Returning:
➡
Dismantle all accessories.
➡
If the unit is free of harmful substances please attach a
clearly visible notice "Free of harmful substances" (both on
the unit and also on the delivery note and any accompany-
ing letters).
"Harmful substances" are substances and preparations as
defined in the current, local, dangerous substances
regulations; in the U.S.A. as
"materials in accordance with the Code of Federal
Regulations (CFR) 49 Part 173.240 Definition and Preparation".
We will carry out the decontamination and invoice this work
to you if you have not attached this note. This also applies
where the operator does not have the facilities to carry out
the decontamination work. Units which are contaminated
microbiologically, explosively or radioactively cannot be
accepted as a matter of principle.
Fill Out The Declaration Of Contamination
➡
In every case the "Declaration of Contamination" must be
completed diligently and truthfully.
➡
A copy of the completed declaration must accompany the
unit; any additional copies must be sent to your local
Pfeiffer Vacuum Service Center.
Please get in touch with your local Pfeiffer Vacuum represen-
tatives if there are any questions regarding contamination.
☞
PLEASE NOTE
CAUTION
Decontaminate units before returning or
possible disposal. Do not return any units which
are microbiologically, explosively or
radioactively contaminated.
Returning Contaminated Units
If contaminated have to be returned for maintenance/repair,
the following instructions concerning shipping must be
followed:
➡
Neutralise the pump by flushing with nitrogen or dry air.
➡
Seal all openings to the air.
➡
Seal pump or unit in suitable protective foil.
➡
Return equipment only in suitable, rugged shipping contai-
ners and by complying with the currently valid shipping
regulations.
Repair orders are carried out according to our
general conditions of sale and supply.
If repairs are necessary, please send the pump together with
a short damage description to your nearest Pfeiffer Vacuum
Service Center.
☞
PLEASE NOTE
WARNING
