5 • Troubleshooting and maintenance
Model 3092 iDSL DACS Getting Started Guide
54
Introduction
Introduction
This chapter describes troubleshooting and fault analysis that can be performed by the operator. If you require
more help, refer to Chapter 6, “Contacting PATTON for assistance”. Refer to table 3 for a list of common
symptoms and suggested remedies.
Note
The following information assumes that there is only one failure
involving the Model 3092 and that if you perform the corrective
action listed, it will solve the problem. If you are unable to correct a
failure, refer to Chapter 6, “Contacting PATTON for assistance”.
Table 3. Symptoms
Problem
Corrective Action
POWER LED is extinguished
Verify that power is being supplied to the Model 3092.
POWER LED is flashing
Either one of the external power sources or one of the
3092's power supplies has failed. The Model 3092 will
function normally indefinitely with one power supply. To
verify the suspected problem, contact Patton Technical Sup-
port to determine whether the DACS needs to be replaced or
not.
CPU FAIL LED is lit
CPU is unable to load the software from FLASH to RAM for
operation. As soon as possible, unplug both power cables
from the Model 3092, wait 30 seconds, then plug the cables
back into the Mode 3092 to see if the problem disappears.
If the CPU FAIL LED remains lit after the Model 3092 com-
pletes the power-up cycle, contact Patton Technical Support
to determine whether the DACS needs to be replaced or not.
ALARM LED is lit
Indicates that an alarm condition has been detected.
SYSTEM LED is not flashing
The Model 3092 is not functioning properly. As soon as pos-
sible, unplug both power cables from the Model 3092, wait
30 seconds, then plug the cables back into the Mode 3092
to see if the problem disappears. If the SYSTEM LED remains
lit after the Model 3092 completes the power-up cycle, con-
tact Patton Technical Support to determine whether the
DACS needs to be replaced or not.
ETHERNET green LED is extinguished
•
A valid link has not been detected. Verify that the cable is
plugged into the hub, switch, or workstation and the
Model 3092.
•
Verify that the hub, switch, or workstation is powered
on.
•
Verify that the correct cable is being used. Depending on
whether you are connecting to a workstation (PC), hub,
or switch, either a straight-through or cross-over cable.
•
Replace the cable. If the problem still exists, contact Pat-
ton Technical Support to determine whether the DACS
needs to be replaced or not.
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Страница 30: ...2 Hardware installation Model 3092 iDSL DACS Getting Started Guide 30 Completing the hardware installation ...
Страница 50: ...3 Configuring the DACS for operation Model 3092 iDSL DACS Getting Started Guide 50 Completing the installation ...
Страница 55: ...Introduction 55 Model 3092 iDSL DACS Getting Started Guide 5 Troubleshooting and maintenance ...
Страница 66: ...5 Troubleshooting and maintenance Model 3092 iDSL DACS Getting Started Guide 66 Maintenance ...
Страница 71: ...71 Appendix A RJ 21X Wiring Color Chart Chapter contents Introduction 70 ...
Страница 74: ...A RJ 21X Wiring Color Chart Model 3092 iDSL DACS Getting Started Guide 74 Introduction ...