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2. Firmware and Hardware Relationship
The control system within your projector or control device such as LiveQUICK Remote is a
sophisticated communication system. Internal to your device is a control PCB and hardware PCB’s that
all have to communicate with each other properly to function well. This balance is put in place and
ensured via the integrated firmware updating system within the software. Additionally depending on
what hardware is present certain aspects of the GUI (Section 3) will be or not be present. The hardware
inside your device communicates with the motherboard via a internal Ethernet. We call these PCB’s that
are not a part of the mother board (Daughter Boards) In the information Tab (Section 3.2) within the
LiveQUICK Software you can see exactly what hardware you have in your device. These will read,
FB3, USB, DMX, UI (User Interface), BT1, (Beam Table 1), and (BT2 Beam Table2)
When you connect your device to communicate with the hardware and can tell exactly what hardware is
embedded in your device as well as the firmware version on each PCB. If the firmware does not match
the requirements to communicate with your version of software it will prompt you to update the
firmware.
If the firmware on your device does not match with the version of software provided with your device
you will be prompted to update the firmware. This is normal… Select OK.
After the firmware updates you may be prompted to format the memory card. This is normal… Select
OK.
(If you see that there are some unusable memory bocks this is normal as well. Disregard)
Is your device connected?
There are several ways to check this but the main ones are:
a. Lower left hand corner of the (GUI) software screen
Offline (Not Connected)
[Edit] Online (Connected)
b. Information Tab
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