Panduit Synapsense, Руководство по установке

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INTELLIGENT GATEWAY INSTALLATION MANUAL
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Solution 2:
During the initial software installation (while running as Administrator), use the Windows
Time Service W32TM commands to synchronize the local time on the SynapSense Server to an
external reference, such as time.nist.gov. This requires the server to have access to an external DNS
(or proxy) during the initial setup. If you are unfamiliar with the command line interface, please
contact SynapSense Customer Support for assistance.
Use the Command Prompt in Windows to run the following steps.
1. Net start w32time
2. W32tm /config /syncfromflags:manual /manualpeerlist:"time.nist.gov"
3. W32tm /config /reliable:yes
4. W32tm /config /update
5. W32tm /resync
6. Net stop w32time
7. Net start w32time
Issue: The Status LED keeps blinking RED after starting Device Manager.
Solution: If the specified NTP server is not available or if Device Manager failed to start,
the Status LED will continue to blink RED. To determine the reason, check the log on
Device Manager tab. The following conditions can occur:
Device Manager has failed to start
: Status LED blinks RED, log shows an exception stack trace. Call
SynapSense Customer Support.
NTP server is not available
: Status LED blinks RED, Local time field at the top left corner displays date in
year 1970, Device Manager log displays “System time check” errors.
Unable to connect to Environment Server
: Status LED will blink RED only if there were no prior
connections to Environment Server (for example, Device Manager is started for the very first time on
this Gateway); the log will display reconnection attempts. Otherwise, Device Manager will start
normally with the latest known configuration, the LED will eventually go into solid YELLOW (the
log will continue to display reconnection attempts).