Help
58
Others
Problem
Cause & Solution
Page
The main monitor station does not
work.
L�
The display monitor does not display
anything.
L�
The ringer tone does not sound.
L�
No voices can be heard.
L�
The plug is disconnected from the power outlet, or it is about to be
disconnected. Disconnect the plug, and connect it securely again. If
this is does not solve the problem, contact our service personnel.
L�
If you are using your own power cable, contact our service
personnel.
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―
The display is black.
L�
During standby, the display turns off. It turns on again when you
press
{
OFF
}
.
L�
The battery of the sub monitor station is discharged. Recharge it.
―
18
The ringer tone for the door station or
the camera (optional) does not sound.
L�
The ringer volume is turned off. Press
{
▲
}
for the door station or
press
{
►
}
for the camera to turn it on.
L�
“RINGER SELECTION” is set to “ON”. Confirm this function setting.
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45
{
D
}
is flashing.
L�
If an unviewed recorded image from the door station or the camera
(optional) remains,
{
D
}
flashes. When you press
{
D
}
to view the
image, it will go off.
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The sensor of the camera (optional)
does not respond at all or responds
incorrectly.
L�
The interval of detection is about 60 seconds at the default setting
(“SENSOR TYPE”). The sensor does not detect motion for about 60
seconds after you answer a call from the camera.
L�
“SENSOR TYPE” is set to “EXTERNAL” or “OFF”. Change the
setting to “INTERNAL”.
L�
When the camera is installed in the following locations, the sensor
may not respond or respond incorrectly.
– Where direct sunlight shines on the camera.
– Where temperature varies greatly, such as near an air conditioner
or heater.
– Where the camera is exposed to oil or steam such as in a kitchen.
– Near any electrical appliance, such as a mobile phone, that emits
a strong radio signal.
– Where an object can cause temperature change due to reflection.
– Where the surrounding temperature becomes high such as under
incandescent lamps.
L�
The sensor may respond to wind from the outside, or the
temperature change around the camera by opening/closing the door.
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―
―
―
The sensor of the camera (optional)
has difficulty detecting motion, or
detection range is small.
L�
The sensor is dirty. Clean it with a soft, dry cloth.
L�
“INTERNAL SENSOR SENSITIVITY” is set to “LOW”. Change the
setting to “NORMAL”.
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40
The sensor of the camera (optional)
responds but a person is not shown.
L�
The camera cannot take a picture in the following cases:
– When a person moves near the boundary of the detection range.
– When a person passes in front of the camera too slow or fast.
If you change the setting of “INTERNAL SENSOR SENSITIVITY” to
“LOW”, the problem may be solved.
40
I cannot connect the sub monitor
station or the camera (optional).
L�
The sub monitor station or the camera is too far from the main
monitor station. Move closer to the main monitor station. If you
install a repeater (optional), the problem may be solved.
L�
There is an object such as a concrete wall obstructing the signal.
Move to a place without an obstacle. If you install a repeater
(optional), the problem may be solved.
L�
A microwave or wireless LAN appliance is in use. Move closer to the
main monitor station or use a sub monitor station or camera located
away from those appliances. Try again.
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VL-SW102BX_OI.indb 58
2006/06/12 15:36:21