Help
56
Troubleshooting
Images taken by the door station or the camera (optional)
Problem
Cause & Solution
Page
The image taken by the door station is
displayed in black and white.
L�
At night or when there is not enough lighting in the door way, the
display will be shown in black and white. This is not a malfunction.
―
The image is not clear or is blurry.
L�
The surface or the lens of the door station or the camera is dirty.
Clean it with a soft dry cloth.
L�
The surface or the lens of the door station or the camera is wet with
dew. Wait for the condensation to evaporate.
59
―
The display is white or black.
L�
Adjust the brightness of the display by pressing
{
BRIGHT
}
.
11, 13
The image taken by the door station is
white, or white lines are shown on the
display.
L�
Strong light such as sunlight is shining into the lens of the door
station. Though this may cause the display image to become difficult
to see, it is not a malfunction.
―
The image taken by the camera is
poor.
L�
The place where the camera is located is dark.
– Improve lighting.
―
The image taken by the camera is dark
and difficult to see.
L�
When there is a strong sunlight or a backlight in the place where the
camera is located, or when you monitor a black object, the image is
dark.
– Move to a place where is poor at sunlight, or adjust the setting of
“EXPOSURE”.
40
The brightness of the image taken by
the camera is not properly adjusted.
L�
The brightness of the place where the camera is located has
changed rapidly. Wait for about 10 seconds until the brightness is
automatically adjusted.
―
The image displayed on the sub
monitor station distorts or is displayed
slowly. (It takes 5 seconds or more to
be displayed.)
L�
The sub monitor station or the camera is too far from the main
monitor station. Move closer to the main monitor station. If you
install a repeater (optional), the image may be improved.
L�
There is an object such as a concrete wall obstructing the signal.
Move to a place without an obstacle. If you install a repeater
(optional), the image may be improved.
L�
A microwave or wireless LAN appliance is in use. Move closer to the
main monitor station or use a sub monitor station or camera located
away from those appliances. Try again.
54
54
―
Recorded images (Main monitor station/Sub monitor station)
Problem
Cause & Solution
Page
I cannot protect an image.
L�
The number of images you can protect has been exceeded. You can
protect up to 20 images. Cancel another protection setting, then try
again.
– Unprotected images will be overwritten by new images.
32
I cannot erase an image.
L�
The image is protected. (“ ” indicates a protected image.) Cancel
the protection setting, then try again.
32
The recorded image taken by the door
station at night is dark.
L�
It takes some time to display the image from the door station at
night. Therefore, the auto recording may start before the image can
be displayed. Change the setting of “PICTURE RECORD TIMING”
to “DELAYED”.
41
“--/--, --:--” is displayed for the
recording date and time.
L�
The date and time are not set. Set the current date and time.
20
VL-SW102BX_OI.indb 56
2006/06/12 15:36:19
