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Troubleshooting (Advanced)
Unable to read/write to the hard disk
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Your drive or file may not have been properly set.
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Check if there is sufficient space on the hard disk.
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Check that the account with which you are logged on has read and write permissions.
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Your hard disk content may be corrupted. Contact your technical support office.
To check an internal hard disk error
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Disconnect all peripheral devices, including the external display, and check a disk error. (
Cannot boot from internal CD/DVD drive
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Check to make sure that the bootable disk is set properly.
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Start up the Setup Utility, and confirm the following settings.
• [USB Port] and [Legacy USB Support] are set to [Enable] in the [Advanced] menu. (
• [CD/DVD Drive Power] is set to [On] in the [Main] menu. (
• [USB CDD] is the first device shown in [Boot priority order] in the [Boot] menu. (
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Bootable CDs created using B’s Recorder in the CF-W2 and CF-Y2 series cannot be used on this computer. If you want to
share bootable CDs with those series, create a new bootable CD. (
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When an external CD/DVD drive is connected, you cannot boot from the internal CD/DVD drive.
Cannot play back TV programs recorded on a commercial DVD recorder
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In order to play media other than DVD-RAM, they must be finalized using the DVD recorder.
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Check whether the DVD is supported in this computer. (
The CD/DVD drive indicator does not light/blink
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Check that the disc is inserted correctly.
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The drive power may be turned off.
The drive power can be turned on with the following methods.
• Slide the drive power/open switch and open the disc cover.
Problems with Disk and Drive
