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Troubleshooting (Advanced)
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Use a password reset disk. [Reset password] appears when you fail to input the correct password. Click [Reset password]
and follow the on-screen instructions, and set the password again.
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If you cannot remedy using the above procedures, perform reinstallation and return the hard disk to its default condition
(
⇒
Operating Instructions
“Reinstalling Software”).
When resuming from the sleep or hibernation, [Enter Password] does not
appear
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Even when a password has been set in the [Security] menu of the Setup Utility, and [Password on boot] is set to [Enable],
[Enter Password] does not appear when the computer resumes from the sleep or hibernation.
Set the Windows password with the following procedure, and make input of the Windows password required.
A
Click
(Start) - [Control Panel] - [User Accounts] and set the password.
B
Click
(Start) - [Control Panel] - [Change battery settings] - [Require a password on wakeup] - [Change set-
tings that are currently unavailable].
C
Add a check mark for [Require a password] and click [Save changes].
Windows operation is slow
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Also check the items in “Windows startup is slow”. (
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If the performance is slow after installing the application software, click
(Start) - [Control Panel] - [Uninstall a program]
and delete the application that has been installed.
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Defragment the disk with the Disk Defragmenter.
Disk Defragmenter may take some time. (The time required will depend on the disk capacity.)
• About the defragmentation
When files have been repeatedly written or rewritten to the hard disk, some files may become segmented and saved in
fragments. If this fragmentation continues, it may take some time to read from or write to the hard disk. The Disk
Defragmenter is a function that sorts these fragmented files in the most efficient order and enables you to read from and
write to the hard disk quickly.
• How to defragment disks:
A
Click
(Start) - [All Programs] - [Accessories] - [System Tools] - [Disk Defragmenter].
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A standard user needs to enter an administrator password.
B
Click [Defragment now].
Defragmentation begins. It may take a long time depending on the drive volume, etc.
C
When “Defragmentation is complete...” is displayed, click [Close].
Problems with Operation during Use
