PRO208V-5k75 Installation and Safety Manual
900-0203-01-00 Rev B
37
7.3.
If these symptoms occur, it could be one of these causes
Letters next to individual faults (such as
D
) refer to possible issues listed on page 35.
Symptoms
Possible Causes
Inverter
Button
Indicator
Gateway Touch
Screen
Web
Interface
Button flashing
red quickly
Missing
information in AC
display
As touch
screen
•
AC output of inverter not connected to Grid
(D)
•
AC connector not fully engaged
(D)
Missing
information in AC
display
•
One phase of AC Grid not connected
(D)
•
Connected to wrong voltage system
(for example, 480 Vac 3-phase)
(D)
Fault condition
displayed
•
Moisture has been allowed into the system,
perhaps because unused connectors have been left
un-terminated
(E)
(F)
-
Missing PV Module
information
•
Missing PV module
(F)
•
Faulty wiring or connectors not fully engaged
(F)
Less power output
than expected
•
Inverter in direct sun and temperature range
exceeded, causing output to be reduced to
maximize lifetime
(E)
SD
indicator shows
red on
Array
Summary
screen
•
Memory card not fully engaged
(B)
•
Memory card not formatted as FAT32
(B)
•
Memory card missing
(B)
AC
indicator shows
red on
Array
Summary
screen
No
information
on the web
interface
•
Gateway not connected to the same AC circuit as
the inverter(s)
(C)
•
Gateway placed too far from the inverter(s)
(C)
•
Filtering present on the grid interfering with
communication
(C)
•
Neutral (white or grey) wire connected to a phase
(D)
•
Inverter not grounded
(C)
NET
indicator
shows red on
Array Summary
screen
•
Ethernet cable not connected
(A)
•
Router external ports/ firewall not set up correctly
(A)
Table 7: Symptoms and possible causes
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