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12-2 Troubleshooting
12-2-1 PC Card Unit
Formatting Does Not Finish:
If card access indicator is flashing:
Formatting is in progress. Wait until formatting is complete.
If card access indicator is not flashing:
Check whether the card type and the slot match the switch settings. Also, con-
tact the card manufacturer to check whether the card can be used with PHOE-
NIX PCM Plus 3.2.
Try formatting once with a personal computer.
Check the parameters.
Check whether the card is write-protected.
Check whether the file name extension is three characters.
Check whether the correct drive and directory are specified.
Check whether a directory has been created beforehand.
12-2-2 Ethernet Network Environment
Check whether the wiring is correct.
Check whether the correct COM port is specified.
Check whether the command was executed from the correct directory.
Check whether the COMMAND.COM path is specified in environment variable
COMSPEC.
“Failed in Renaming the Target File. Contact the System Administrator.”
If a file name other than HOSTS is specified as the HOSTS file name, delete the
file named “HOSTS” from the directory.
Check whether all the necessary setup data has been specified.
Check whether the IP address is correct.
Check whether 0 is added to the beginning of the IP address. Any address start-
ing with 0 is interpreted as an octal number.
Check whether the command parameters are correctly specified.
Check whether the cable is correctly connected.
Issue a PING command from the personal computer. If PING response is not
returned, repeat the setup procedure.
If the power is interrupted during a file transfer, the built-in flash file system will be
damaged and it may not be possible to start up in file transfer mode. If that
occurs, it will be necessary to have the Unit repaired.
12-2-3 Echo Test With PING Command
The PC Card Unit incorporates the PING command supported as a standard
feature by many host computers. The PING command is an echo test using
ICMP (Internet Control Message Protocol).
The PING command sends an echo request packet to a remote node and
receives an echo response packet to confirm that the remote node is communi-
cating correctly. The PING command uses the ICMP echo request and
responses. The echo response packet is automatically returned by the ICMP.
CMCR Terminates With an
Error:
Data Cannot Be Transferred
From the Setup Software:
When the Following Error
Message Appears:
Error Indicator Lights at
Start-up:
SEND or RECV Times Out:
RUN Indicator Does Not
Light in File Transfer Mode,
and then the Unit Does Not
Run in Any Mode:
PING Command
Troubleshooting
Section 12-2
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