28
14
- Troubleshooting
For solving possible problems in a simple and practical way, just follow the instructions in the following
table:
Item
Problem
Causes
Solutions
1
The equipment
doesn't perform any
command
1º - The equipment is not connected to
the mains electricity
1º - Connect the equipment to the main
electricity
2º - Electrical circuit breaker is switched
Off
2º - Switch On the electrical circuit
breaker
3º - There is no power on the main
electricity
3º - Call the power supply company
4º - The protection fuse is blown
4º - Contact Olsen certified assistance
2
The chair doesn’t
memorize work
positions
1º - The equipment is not connected to
the mains electricity
1º - Check Troubleshooting,
item 1
2º - Is the record position command
incorrect?
2º - Repeat the recording, see the user
manual (
section 5.4
)
3º - Is there an electronic problem?
3º - Contact Olsen certified assistance
3
Operating light is not
lighting
1º - The equipment is not connected to
the mains electricity
1º - Check Troubleshooting,
item 1
2º - The LED is burned
2º - Contact Olsen certified assistance
4
The saliva ejector is
weak or loses suction
during the procedure
1º -
The saliva ejector’s filter is clogged
1º -
Clean the saliva ejector’s
filter
2º -
There’s insufficient air pressure for
the equipment
2º - Open the main air valve
3º -
The equipment’s drain hose is
obstructed
3º - Release bent/wrinkled hose
4º - The sewer is clogged
4º - Provide sewage clearance
5º - The hydro-pneumatic system is
locked
5º - Contact Olsen certified assistance
If you are in doubt or find a problem with the equipment that is not mentioned in this chapter, stop
using the equipment immediately and contact your authorized service center or contact us by e-mail
or by c55 48 2106 6000.
15
- Preventive Review
In order to extend your equipment’s lifespan, Olsen has prepared a list of the main equipment items
for which it recommends performing semi-annual preventive maintenance.
Performing a preventive maintenance by an accredited technician does not interfere with the
equipment’s warranty period.
STANDARD ITEMS
Checking the remote foot pedal/hand control commands
Checking the anti-crush sensor
Spindle drive motors and joint lubrication
OPTIONAL ITEMS
Left and right bracket loks checking
Checking the voltage and integrity of the batteries
Paper roll holder´s axle lubrication
Checking the ejection and drainage of the water unit and Venturi saliva ejector
Checking the operating light joints
Checking the conditions of the LED from the Premium LED/Surgical operating light
To access the Olsen certified technical assistance network for installation and maintenance contact
us by e-mail
or if you 55 48 2106 6000.
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