Troubleshooting > 170
Parameters or argument error
Check network settings
Check if the Device Name is valid. The Device
Name can be found in Menu/General.
Check “From” address.
Check “To” address.
Contact your network administrator for further
help.
Sequence error
Restart scanner
Reboot the machine, and try later. If the error
is still there, contact your nearest dealer.
Command parameters not
implemented
Check network settings
Check if the Device Name is valid. The Device
Name can be found in Menu/General.
Authentication required
Contact network administrator
Contact your network administrator for further
help on mail server's authentication
mechanism.
Choose SMTP authentication for Email security
or turn off the mail server's authentication and
try again.
Action not taken
Check “To” address
Requested action not taken: mailbox name not
allowed. Check “To” address.
User not local
Check “To” address
Check “To” address. Please try again.
Exceeded storage allocation
Check “To” address
Requested action not taken.
Check “To” address.
Check mailbox storage allocation.
Contact your network administrator for further
help.
Mailbox name not allowed
Check “To” address
Requested action not taken: mailbox name not
allowed.
Check “To” address.
Transaction failed
Contact network administrator
Contact your network administrator for further
help.
Connection error
Check network environment
Check network environment.
Check if email attachment size is larger than
the mailbox quota.
File size is too large
File size is larger than the “scan size limit”
allowable. Please reduce file size and retry
sending.
MESSAGE
ACTION