Troubleshooting > 169
E
RROR
MESSAGES
DURING
E-
MAILING
MESSAGE
ACTION
Device internal failure.
Reboot the scanner
Reboot the machine, and try again. If the error
is still there, contact your nearest dealer.
Fail to connect Mail server.
Contact network administrator
Contact your network administrator for further
help.
Fail to get Mail server response.
Contact network administrator
Turn on Log File option in [ADMIN /
MANAGEMENT/ Service mode] to record and
observe network actions and contact your
network administrator or nearest dealer for
further help.
Unpredicted error.
Contact network administrator
Service unavailable
Contact network administrator
Service not available, closing transmission
channel. The Server is going to shut down.
Contact your network administrator for further
help.
No support SMTP login extension
Contact network administrator
Mail server doesn’t support SMFP login
extension. Contact your network administrator
for further help.
No support SMTP login
authentication
Contact network administrator
Contact your Mail server administrator to turn
on SMTP LOGIN option.
SMTP login error
Check user name
Check your login user name.
Mailbox unavailable
Check “To” address
Requested mail action not taken. Check “To”
address.
Processing error
Contact network administrator
Requested action aborted. Contact your
network administrator for further help.
Insufficient system storage
Contact network administrator
Contact your network administrator for further
help.
Temporary authentication failure
Contact network administrator
Contact your network administrator for further
help on mail server's authentication
mechanism.
Choose SMTP authentication for E-mail security
or turn off the mail server's authentication and
try again.
Command error
Restart scanner
Reboot the machine, and try again. If the error
is still there, contact your nearest dealer.