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Print Quality Problems

4-3

Print Quality Problems

As the following table shows, there are many possible causes of print quality problems, such as blank

output as. The troubleshooting procedure for each type of problem is explained below. If you still can not

solve the problem, contact your Kyocera Mita dealer.

Printed Results

Corrective Action

Completely blank printout

Check the developer unit.

Open the printer top cover and check that the developer
unit is inserted correctly and check that the developer’s
connector is connected properly.

Check the toner container.

Open the printer top cover and check that the toner
container is correctly installed in the printer. See

Toner

Container Replacement

on page

3-2

All-black printout

Check the charger unit.

Open the printer left cover and check that the charger
unit is correctly installed.

Dropouts, horizontal streaks, stray dots

Clean the charger wire.

Open the printer left cover. Pull the cleaning knob (green
colored) slowly in and out a few times. See

Cleaning

page

3-9

Black or white vertical streaks

Check the operator panel.

If the

Toner low

message is displayed and the

ATTENTION

indicator is flashing, install a new toner kit.

See

Toner Container Replacement

on page

3-2

Clean the charger wire.

Open the printer left cover. Pull the cleaning knob (green
colored) slowly in and out a few times. See

Cleaning

page

3-9

Table 4-2

Содержание WP28

Страница 1: ...1 1 1 Oc WP28 Operation Guide Education Services Oc Operation Guide English version...

Страница 2: ...al from which the copying is done Regarding Tradenames PRESCRIBE is a registered trademark of Kyocera Corporation KPDL and KIR Kyocera Image Refinement are trademarks of Kyocera Corporation Diablo630i...

Страница 3: ...implied warranties of merchantability and fitness for a particular purpose Some jurisdictions do not allow the exclusion of implied warranties so the above exclusion may not apply to you 3 Limitation...

Страница 4: ...disassemble decrypt reverse engineer or decompile the Software 7 Agfa Japan warrants that for ninety 90 days after delivery the Software will perform in accordance with Agfa Japan published specificat...

Страница 5: ...Map 1 12 Status Page 1 14 Service Status Page 1 18 Network Card Interface Status Page 1 19 Font Lists 1 21 Received Data Dumping 1 23 Paper Handling 1 24 Setting the Paper Size 1 24 Setting the Paper...

Страница 6: ...MPS 1 56 Quick Copy 1 57 Proof and Hold 1 59 Printing a Private Job 1 61 Printing a Stored Job 1 63 Printing a Code Job 1 65 Printing a List of Code Jobs 1 67 Retrieving Jobs from Virtual Mailbox VMB...

Страница 7: ...ing 1 105 Duplex Printing Error Detection Setting 1 107 Chapter 2 Paper Selection 2 1 General Guidelines 2 2 Paper Availability 2 2 Paper Specifications 2 2 Selecting the Right Paper 2 3 Special Paper...

Страница 8: ...List of Fonts 5 2 PCL Scalable and Bitmap Fonts 5 2 KPDL Fonts 1 5 5 KPDL Fonts 2 5 6 Appendix A Options A 1 Available Options A 2 Expanding the Printer Memory A 3 Installing Option Units A 9 PF 60 Pa...

Страница 9: ...232C Interface B 6 RS 232C Protocol B 7 PRESCRIBE FRPO D0 Command B 9 RS 232C Cable Connection B 10 Obtain a Suitable RS 232C Cable B 10 Connecting the Printer to the Computer B 10 Appendix C Specific...

Страница 10: ...desirable features It was designed to make a contribution to a cleaner environment as well as to represent the latest generation of page printer technology This section contains the following subsect...

Страница 11: ...Fast 1200 mode the printout is close to typeset quality Also with Kyocera Image Refinement KIR technology high quality printing can be achieved even at 300 dpi and 600 dpi Large paper capacity Approxi...

Страница 12: ...Quick Copy etc allowing you to quickly print additional copies of a document from the printer at any time without needing to re spool the document or start up the computer system Printer control langu...

Страница 13: ...ption fonts macros forms etc Data in the CompactFlash card can be selectively read from the printer s operator panel SNMP compliance The printer complies with Simple Network Management Protocol SNMP T...

Страница 14: ...e printer driver software Operation Guide this manual Guides you through topics concerning the operations and maintenance of the printer KX Printer Drivers Operation Guide Describes how to install and...

Страница 15: ...chapter explains how to handle printer problems that may occur such as paper jams Chapter 5 Fonts This chapter explains about fonts and lists the printer s internal fonts Appendix A Options This appen...

Страница 16: ...potentially hazardous to the human body or devices Indicates situations that are potentially extremely hazardous to the human body or devices Indicates operations that can be performed or are effecti...

Страница 17: ...1 Using the Operator Panel 1 This chapter explains the following topics Understanding the Operator Panel Printing Test Pages Paper Handling Pagination e MPS Interface Operating the Storage Device Con...

Страница 18: ...d on for the first time after the toner container is installed Adding toner also appears Ready The printer is ready to print Processing The printer is receiving data generating graphics reading a Comp...

Страница 19: ...he paper sizes While the printer is processing data the SIZE indicator indicates the paper size selected by the application software INTERFACE Note SIZE Message Display Paper Size Message Display Pape...

Страница 20: ...K Cardstock BOND Bond THICK Thick RECYCLED Recycled HIGH QUAL High quality VELLUM Vellum CUSTOM 1 to 8 Custom 1 to 8 ROUGH Rough Table 1 3 Indicator Description Flashing Indicates when an error occurs...

Страница 21: ...els a setting procedure Used to stop the sounding of the alarm buzzer an error occurs When pressed during mode selection terminates the setting and the printer returns to the Ready condition Used to s...

Страница 22: ...ware or from the printer driver which take priority over operator panel settings The following is the hierarchy diagram of the menu selection system of the printer The vertical transition is made with...

Страница 23: ...e Off NetWare Frame Auto DHCP OFF IP Address Subnet Mask Gateway Emulation Line Printer On On Emulation PCL 6 Print KPDL errs Off Emulation KPDL Emulation KPDL AUTO Print KPDL errs Off Emulation DIABL...

Страница 24: ...ndscape Regular Font Courier Dark Dark Letter Gothic Regular Size 012 00 Pitch 10 00 cpi List of Internal Fonts Page Set Copies 001 Orientation Portrait Page Protect Auto LF Action LF only Ignore CR C...

Страница 25: ...lete Data List of Partitions RAM Disk Mode On RAM Disk Mode Off RAM Disk Size Read Data Write Data Delete Data List of Partitions Read Fonts Read Data Write Data Delete Data Format List of Partitions...

Страница 26: ...pe Envelope inch Unit mm X Dimension Y Dimension Cassette Type Plain Duplex Mode None Override A4 LT On Override A4 LT Off Paper weight Normal 2 Reset Type Adjust Feed Select Cassette Sorter Mode Sort...

Страница 27: ...Timer 015 min Print HEX DUMP Printer Reset Permanent Resource Prot Off Off Buzzer On Service Mode Off Auto Continue Mode On Auto Continue Timer 030sec Off Sleep Mode On MSG Language English Since this...

Страница 28: ...r most basic printer configurations You may be required to produce a status page when requesting service to the printer Menu Map The printer prints a full list of menu selection system Note that menus...

Страница 29: ...Printing Test Pages 1 13 MENU MAP FS 1920 Page Printer Sample MENU MAP...

Страница 30: ...find the information you need on the status page 1 Press the MENU key 2 Press the or key repeatedly until Print Status Page appears 3 Press the ENTER key A question mark appears 4 Press the ENTER key...

Страница 31: ...pages Items and values on the status page may vary depending on the printer s firmware version KIR Test pattern ON Memory Installed Options Network Status Emulation Toner Gauge 0 100 Interfaces Hardwa...

Страница 32: ...r 6 Network Status This shows the IP address Subnet Mask address and Default Gateway address for the network interface card installed in the printer 7 Emulation This shows all available emulations of...

Страница 33: ...nformation shows the default font and the default emulation for all interfaces installed in the printer 11 KIR Test Pattern KIR is the Kyocera Mita s original smoothing function This test pattern show...

Страница 34: ...atus page that may be helpful to you the procedure for printing it out is given below 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the key 4 Press the or key repeate...

Страница 35: ...printer status page is printed Printing out a network interface card status page may not be possible with some network interface cards For details see the manual for the network interface card 1 Press...

Страница 36: ...it as follows Press the ENTER key A blinking question mark appears 8 Select On using the or key 9 Press the ENTER key again 10 Press the MENU key The message display returns to Ready Opt StatusPage O...

Страница 37: ...rnal is displayed To print a list of option fonts press the ENTER key Press the or key repeatedly until the message display indicates Option and press the ENTER key 6 Press the or key repeatedly until...

Страница 38: ...Lists Internal Scalable and Bitmapped Fonts List Font Name Scalable Bitmap Password Selection FSET Font ID PRESCRIBE Internal Scalable and Bitmapped Fonts List Font Name Scalable Bitmap Password Sele...

Страница 39: ...pears 6 Press the ENTER key again Processing appears for a second and then Waiting appears 7 Send data to be dumped to the printer The message Processing will be displayed during receiving the data On...

Страница 40: ...ard sizes A5 A4 B5 Letter and Legal for U S A only size for the paper cassette use the following procedure to set the paper size dial of the paper cassette If you use a non standard size see Custom Pa...

Страница 41: ...tment of the paper guides and paper stopper inside the paper cassette see the Installation Guide supplied with the printer Setting Paper Size Dial Use the following procedure to set the paper size dia...

Страница 42: ...g question mark appears 6 Press the or key to display the desired paper size The message display toggles through the following paper sizes Custom Oficio II Folio 16K C5 A5 B5 ISO B5 A4 Executive Lette...

Страница 43: ...t is displayed the default setting is mm 3 Press the ENTER key A blinking question mark appears 4 Select mm or inch using the or key 5 Press the ENTER key Set the dimensions of paper as described in t...

Страница 44: ...can be set between 210 and 356 mm 8 27 to 14 02 inches 6 Display the paper length press the ENTER key 7 Press the MENU key The message display returns to Ready To print using the custom size set above...

Страница 45: ...The display changes as shown below A4 Executive Letter Legal Custom Oficio II Statement Folio Youkei 2 Youkei 4 16K Hagaki OufukuHagaki Monarch Business Comm 9 Comm 6 3 4 DL C5 A6 B6 A5 B5 ISO B5 7 W...

Страница 46: ...ls about the paper types that can be fed from the paper cassette see Chapter 2 1 Press the MENU key 2 Press the or key repeatedly until Paper Handling appears 3 Press the key 4 Press the or key repeat...

Страница 47: ...does not appears when the option envelope feeder is installed on the printer For more details about the paper types that can be fed from the MP tray see Chapter 2 1 Press the MENU key 2 Press the or k...

Страница 48: ...set a user defined paper type for the printer Eight custom user settings may be registered After having been set any of these may be called up when setting the paper type for a paper source The paper...

Страница 49: ...sparency Preprinted Labels Bond Recycled Vellum Rough Letterhead Color Prepunched Envelope Cardstock Thick High quality 7 When the paper type to be customized is displayed press the ENTER key 8 Press...

Страница 50: ...desired paper thickness The display changes as shown below For details of the default setting for each paper type see Paper Type on page 2 12 Light Normal 1 Normal 2 Normal 3 Heavy l Heavy 2 Heavy 3...

Страница 51: ...splay the custom paper type see Creating Custom Paper Type on page 1 32 and press the key 2 Press the or key repeatedly until Duplex path appears 3 Press the ENTER key A blinking question mark appears...

Страница 52: ...s the or key repeatedly until Paper handling appears 3 Press the key 4 Press the or key repeatedly until Reset Type Adjust appears 5 Press the ENTER key A question mark appears 6 Press the ENTER key A...

Страница 53: ...4 size 0 11 mm thickness paper will be fed from the paper source originally selected This mode is convenient to feed paper of special size or type without reloading the current paper source However th...

Страница 54: ...the paper cassette and MP tray of the printer If option paper feeders are installed they can also be selected using the manner described below 1 Press the MENU key 2 Press the or key repeatedly until...

Страница 55: ...key 4 Press the or key repeatedly until Stack Select appears 5 Press the ENTER key A blinking question mark appears 6 Press the or key to display the desired destination The output tray changes as sh...

Страница 56: ...s displayed When this is set to On printing is performed even if the actual paper size differs from the paper size formatting the jobs 1 Press the MENU key 2 Press the or key repeatedly until Paper Ha...

Страница 57: ...Changing the Emulation To change the emulation mode proceed as follows 1 Press the MENU key 2 Press the or key repeatedly until Emulation appears One of the emulation modes shown below appears indica...

Страница 58: ...is PCL 6 1 Press the MENU key 2 Press the or key repeatedly until Emulation appears 3 Press the ENTER key A blinking question mark appears 4 Press the or key repeatedly until the message display indi...

Страница 59: ...ot print KPDL errors 1 Press the MENU key 2 Press the or key repeatedly until Emulation appears 3 Press the ENTER key A blinking question mark appears 4 Select KPDL or KPDL AUTO using the or key 5 Pre...

Страница 60: ...Letter Gothic Default font 1 Press the MENU key 2 Press the or key repeatedly until Font appears 3 Press the key 4 Press the or key repeatedly until Font Select appears 5 To select an internal font ch...

Страница 61: ...ey repeatedly until the desired font number appears For font numbers of the internal fonts see List of Fonts on page 5 2 9 When the desired font is displayed press the ENTER key 10 Press the MENU key...

Страница 62: ...s 5 Check that Internal is displayed and press the key 6 Press the or key repeatedly until Size appears 7 Press the ENTER key A blinking cursor _ appears 8 Press the or key to increase or decrease the...

Страница 63: ...until Font appears 3 Press the key 4 Press the or key repeatedly until Font Select appears 5 Check that Internal is displayed and press the key 6 Press the or key repeatedly until Courier appears 7 P...

Страница 64: ...ress the key 6 Press the or key repeatedly until Pitch appears 7 Press the ENTER key A blinking cursor _ appears 8 Press the or key to increase or decrease the value of the figure where the cursor is...

Страница 65: ...the MENU key 2 Press the or key repeatedly until Font appears 3 Press the key Press the or key until Code Set appears 4 Press the ENTER key A blinking question mark appears 5 Press the or key until t...

Страница 66: ...3 Press the key 4 Press the or key repeatedly until Copies appears 5 Press the ENTER key A blinking cursor _ appears 6 Press the or key to increase or decrease the value of the figure where the cursor...

Страница 67: ...key repeatedly until Page Set appears 3 Press the key 4 Press the or key repeatedly until Orientation appears 5 Press the ENTER key A blinking question mark appears 6 Select Portrait or Landscape usin...

Страница 68: ...ote KIR Test pattern ON Memory Installed Options Network Status Emulation Toner Gauge 0 100 Interfaces Hardware Information Page Information Error Log STATUS PAGE FS 1920 Page Printer Firmware Version...

Страница 69: ...appears 3 Press the key 4 Press the or key repeatedly until KIR Mode appears 5 Press the ENTER key A blinking question mark appears 6 Select On or Off using the or key 7 Press the ENTER key 8 Press t...

Страница 70: ...is On when the printing image becomes lighter yet very readable 1 Press the MENU key 2 Press the or key repeatedly until Print Quality appears 3 Press the key 4 Press the or key repeatedly until EcoPr...

Страница 71: ...1 Press the MENU key 2 Press the or key repeatedly until Print Quality appears 3 Press the key 4 Press the or key repeatedly until Resolution appears 5 Press the ENTER key A blinking question mark app...

Страница 72: ...of and Hold Private Print Stored Job Primary function To later print additional copies Toproofthefirst copy before printing multiple copies Toholdthedocument in printer to prevent unauthorized access...

Страница 73: ...red job for printing see Retrieving Jobs from Virtual Mailbox VMB on page 1 68 The virtual mailbox can be used in PCL 6 emulation only Quick Copy This mode enables you to print the requested number of...

Страница 74: ...7 Press the ENTER key The job name entered in the printer driver Report in this example appear with a blinking question mark before the letters 8 Press the or key to scroll to the desired job title 9...

Страница 75: ...s this mode first prints one copy so that you can proof it before continuing to print the remaining copies Since you can proof the printouts before printing the remaining copies wastage of paper can b...

Страница 76: ...the ENTER key The job name entered in the printer driver Report in this example appear with a blinking question mark before the letters 8 Press the or key to scroll to the desired job title 9 Press th...

Страница 77: ...eleasing a Private Job To print a private job through the operator panel 1 Press the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until Priv...

Страница 78: ...count press the key 11 Press the ENTER key to finalize the copy count The printer prints the specified number of copies for the job Deleting a Private Job To delete a stored private job proceed as fol...

Страница 79: ...e MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until Private Stored appears The name entered in the printer driver Harold in this example al...

Страница 80: ...the key to decrease the key 11 Press the ENTER key to finalize the copy count The printer prints the specified number of copies for the job Deleting a Stored Job To delete a stored job proceed as fol...

Страница 81: ...or the software Job Manager will start 3 Click the Add printer icon below Select the Local or Network port If you use the local parallel port to connect to the printer make sure that the printer drive...

Страница 82: ...on the drop down list that appears It is possible to select more than one job at a time by right clicking a job one by one while pressing the Shift key on the computer keyboard The job remains intact...

Страница 83: ...printed using the operator panel 1 Press the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until List of Code JOB appears 5 Press the ENTER k...

Страница 84: ...the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until Print VMB Data appears The virtual mailbox number will also appear 5 Press the ENTER...

Страница 85: ...the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until List of VMB appears 5 Press the ENTER key A question mark appears 6 Press the ENTER...

Страница 86: ...may only be able to accommodate print jobs of a smaller amount of print jobs than specified Changing the Maximum Number of Quick Copy Proof and Hold Jobs This changes maximum number of Quick Copy Proo...

Страница 87: ...ce that holds temporary code jobs You can change the maximum space from 0 to 9999 megabytes The actual maximum size depends on the size of free hard disk space however The default size is 50 MB 1 Pres...

Страница 88: ...0 to 9999 megabytes The actual maximum size depends on the size of free Microdrive space however The default size is 50 MB 1 Press the MENU key 2 Press the or key repeatedly until e MPS appears 3 Pres...

Страница 89: ...MB 1 Press the MENU key 2 Press the or key repeatedly until e MPS appears 3 Press the key 4 Press the or key repeatedly until e MPS Configuration appears 5 Press the key 6 Press the or key repeatedly...

Страница 90: ...ed mode Normally this interface is used under the default setting AUTO For details see Appendix B After setting the interface be sure to reset the printer or turn the power off at least once The new s...

Страница 91: ...details see Appendix C 1 Press the MENU key 2 Press the or key until Interface appears One of the interface names shown below appears indicating the current interface Parallel default USB Serial when...

Страница 92: ...face appears One of the interface names shown below appears indicating the current interface Parallel default USB Serial when a serial interface board kit is installed Option when a network interface...

Страница 93: ...600 default 19200 38400 57600 and 115200 Some computers may not be compatible with a baud rate of 115200 bps If you set the baud rate to 115200 and communication problems occur lower the baud rate 9 D...

Страница 94: ...ivate or deactivate DHCP Enter IP address subnet mask address and default gateway address To confirm or change network card parameters proceed as follows 1 Press the MENU key 2 Press the or key repeat...

Страница 95: ...CP IP On EtherTalk Off Opt StatusPage On Set this item to On when you connect to a network using NetWare In submenu frame mode can be selected from Auto Ethernet 802 2 802 3 and 802 3 SNAP Set this it...

Страница 96: ...select On or Off using the or key For IP Address Subnet Mask and Gateway addresses press the or key to change the number 000 to 255 where the cursor is blinking You can use the and key to move the cur...

Страница 97: ...job can then be used to print multiple copies of the job reducing the total amount of period required to print the whole job It acts similar to the option Microdrive except that the data is effective...

Страница 98: ...sk size using the or key It is not possible to make a setting that exceeds total printer memory The default value for the RAM disk is the total printer memory minus 9 MB This parameter may be set anyw...

Страница 99: ...Hard Disk or RAM Disk Mode appears 3 Press the key 4 Press the or key repeatedly until Read Data appears The data name also appears 5 Press the ENTER key A blinking question mark appears before the da...

Страница 100: ...the Microdrive or the RAM disk using the operator panel when the first time you installed a new Microdrive or the RAM disk About formatting a new Microdrive After writing is complete you can print a...

Страница 101: ...splay changes to Waiting 8 Check that the message display has changed to Waiting then press the GO key This writes the file to the memory card and instructs the printer to automatically print out a Co...

Страница 102: ...page 1 89 Printing a List of Data Names Deleting Data You can use the printer s operator panel to delete data from a CompactFlash card the Microdrive or the RAM disk 1 Press the MENU key 2 Press the...

Страница 103: ...ceed as follows 1 Press the MENU key 2 Press the or key repeatedly until Memory Card appears 3 Press the key 4 Press the or key repeatedly until Read Fonts appears 5 Press the ENTER key A question mar...

Страница 104: ...the operator panel when the first time you installed a new Microdrive About formatting a new Microdrive To format a CompactFlash card or the Microdrive use the following procedure 1 Press the MENU key...

Страница 105: ...is printed the message display returns to Ready Printing a List of Data Names The printer prints a list of all data names referred to as partitions stored in the storage device for reference Printing...

Страница 106: ...es Used Space The total space used for data stored in the storage device in bytes Free Space The space remaining in the storage device for storing more data including the memory space required by the...

Страница 107: ...larm Buzzer Setting Auto Continue Setting Duplex Printing Error Detection Setting Page Protect Mode The Page Protect Menu does not normally appear however Page Protect will be forcibly set to On if a...

Страница 108: ...code character code 0AH 1 Press the MENU key 2 Press the or key repeatedly until Page set appears 3 Press the key 4 Press the or key repeatedly until LF Action appears 5 Press the ENTER key A blinking...

Страница 109: ...Page set appears 3 Press the key 4 Press the or key repeatedly until CR Action appears 5 Press the ENTER key A blinking question mark appears 6 Press the or key repeatedly until desired carriage retur...

Страница 110: ...pitch This setting is effective in only PCL 6 emulation 1 Press the MENU key 2 Press the or key repeatedly until Page set appears 3 Press the key 4 Press the or key repeatedly until Wide A4 appears 5...

Страница 111: ...atedly until Print Quality appears 3 Press the key 4 Press the or key repeatedly until Print Density appears 5 Press the ENTER key A blinking question mark appears 6 Select the print density from five...

Страница 112: ...ner is replaced reset the toner counter as follows so that an accurate toner gauge measurement is indicated on the status page Note that if this operation is performed when the toner container is not...

Страница 113: ...cedure given below You can optionally download messages in order language Contact your Kyocera Mita dealer for information 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Pre...

Страница 114: ...ions in the following order The key cycles in the reverse order 7 Press the ENTER key 8 Press the MENU key The message display returns to Ready MSG Language English Langue Francais Anzeigesprache Deut...

Страница 115: ...the or key repeatedly until Form Feed Time appears The default setting is 30 seconds 5 Press the ENTER key A blinking cursor appears 6 Press the or key to increase or decrease the value of the figure...

Страница 116: ...appears 3 Press the key 4 Press the or key repeatedly until Sleep Timer appears The default setting is 015 min 5 Press the ENTER key A blinking cursor _ appears 6 Press the or key to increase or decr...

Страница 117: ...atedly until Others appears 3 Press the key 4 Press the or key repeatedly until Sleep Timer appears 5 Press the key and display Sleep Mode 6 Press the ENTER key A blinking question mark appears 7 Sele...

Страница 118: ...y commands to their default values 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the key 4 Press the or key repeatedly until Printer Reset appears 5 Press the ENTER k...

Страница 119: ...y recommended for using the resource protection option is affected by several factors See Appendix A 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the key 4 Press the...

Страница 120: ...om the user The audio alarm is set to On when leaving the factory If the alarm is set to Off it is made not to sound 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the...

Страница 121: ...GO Duplex disabled Press GO If one of the above errors is caused by someone on a network where the printer is being shared for example data sent from another person will be printed after a preset amou...

Страница 122: ...the ENTER key A blinking cursor appears 7 Press the or key to increase or decrease the value of the figure where the cursor is blinking and set the desired time The time must be set between 000 and 4...

Страница 123: ...onto one side of the paper only when this message is displayed press the GO key The default setting is Off 1 Press the MENU key 2 Press the or key repeatedly until Others appears 3 Press the key 4 Pr...

Страница 124: ...2 1 Chapter 2 Paper Selection 2 This chapter explains the following topics General Guidelines Special Paper Paper Type...

Страница 125: ...s the ease with which they pass through the printer This is affected by the smoothness size and moisture content of the paper and the way in which the paper is cut The higher the grade of paper you us...

Страница 126: ...er are as follows Condition of the Paper Avoid using paper that is bent at the edges curled dirty torn embossed or contaminated with lint clay or paper shreds Use of paper in these conditions can lead...

Страница 127: ...ear of the printer Uneven paper weight can cause multiple feeds print defects poor toner fusing blurring and other print quality problems The proper weight is 60 to 105 g m for the paper cassette and...

Страница 128: ...e paper varies with the relative humidity in the room When the relative humidity is high and the paper absorbs moisture the paper edges expand becoming wavy in appearance When the relative humidity is...

Страница 129: ...iven on the paper package If the paper is considerably curled in one direction e g when the paper was used to print on one side try to roll the paper in the opposite direction to counteract the curl P...

Страница 130: ...isture etc given off in printing on special paper causes harm to the machine or operator Before purchasing any type of special paper test a sample on the printer and check that print quality is satisf...

Страница 131: ...ure sensitive adhesives The carrier sheet also called the linear or backing sheet holds the labels until use Due to the complexity of its composition adhesive backed label paper is particularly likely...

Страница 132: ...an a single sheet of paper For this reason it may not be possible to obtain consistent print quality over the entire envelope surface Many envelopes have a diagonal grain orientation See Paper Grain o...

Страница 133: ...loading them in the MP tray Some types of paper have rough edges on the back those are created when the paper is cut In this case put the paper on a flat place and rub the edges once or twice with for...

Страница 134: ...ve a bond paper base The preprinted ink must be able to withstand the heat of fusing during the printing process and must not be affected by silicone oil Do not use paper with any kind of surface trea...

Страница 135: ...r can be set Yes Can be stored No Cannot be stored Paper source Paper Type MP tray Paper Cassette Paper Weight Duplex path MP tray available only in Cassette mode Plain Yes Yes Normal 2 Yes Transparen...

Страница 136: ...chapter explains how to replace the toner container and how to clean parts such as the registration roller and charger wire This chapter explains the following topics Toner Container Replacement Wast...

Страница 137: ...er container will need replacing approximately once every 15 000 pages For a new printer with a toner kit installed for the first time the number of copies that can be printed will be approximately 7...

Страница 138: ...ght and gently lift the old toner container Keep the toner container as level as possible while removing 3 Put the old toner container in the plastic bag supplied with the toner kit and dispose of it...

Страница 139: ...wn thoroughly shake the toner container in the direction of the arrows ten times or more This ensures that the toner is evenly distributed inside 6 Carefully remove the protective seal orange colored...

Страница 140: ...e top cover It is necessary to clean the inside of the printer after replacing the toner container If the toner container is replaced when Replace toner Clean printer is displayed Clean printer Press...

Страница 141: ...th the new one from the new toner kit 1 Open the left cover on the left side of the printer 2 While holding the waste toner box press the lock lever and then gently remove the waste toner box Remove t...

Страница 142: ...er box after removing from the printer 4 To avoid toner spilling place the capped waste toner box in the plastic bag supplied before proper disposal 5 Open the cap of the new waste toner box Cap Old W...

Страница 143: ...ocked when it fits into place 7 Ensure that it is correctly inserted and close the left cover The printer parts must be cleaned when replacing the toner container See Cleaning on page 3 9 8 When the t...

Страница 144: ...after replacement After cleaning the inside of the printer following the procedure shown below press the GO key the message will disappear and the printer will be ready for printing Cleaning the Char...

Страница 145: ...aching it to the printer and pull out the charger unit as instructed below 1 Take the grid cleaner from protective bag in the new toner kit and remove the cap The grid cleaner pad is supplied with wat...

Страница 146: ...the grid cleaner pad repeat a few times the action of slowly pulling out and pushing back in the charger unit as shown in the figure This cleans grid part underneath the charger unit Do not push the c...

Страница 147: ...g 3 12 5 Remove the grid cleaner from the printer and dispose of it The grid cleaner is not re usable 6 After cleaning the charger wire and grid push the charger unit all the way in and close the left...

Страница 148: ...transfer unit 2 Wipe away the paper dust on the registration roller and the paper ramp using the wiper cloth included in the toner kit Be careful not to touch the transfer roller the black roller dur...

Страница 149: ...xplains how to handle printer problems that may occur If a problem cannot be corrected contact your Kyocera Mita dealer This chapter explains the following topics General Guide Print Quality Problems...

Страница 150: ...ears in the message display See Maintenance Messages on page 4 7 Print quality is not good See Print Quality Problems on page 4 3 Paper is jammed See Correcting a Paper Jam on page 4 12 Nothing lights...

Страница 151: ...over and check that the toner container is correctly installed in the printer See Toner Container Replacement on page 3 2 All black printout Check the charger unit Open the printer left cover and chec...

Страница 152: ...b green colored slowly in and out a few times See Cleaning on page 3 9 Grey background Check the operator panel If the Toner low TK 50 message is displayed and the ATTENTION indicator is flashing inst...

Страница 153: ...Cleaning on page 3 9 Check the transfer roller If the transfer roller is dirty with toner try printing several pages Characters out of position Check the file or program Check whether the problem is b...

Страница 154: ...is off line The printer stores but does not print received data Also indicates when printing is automatically stopped due to occurrence of an error Data indicator Flashing Data transfer is taking plac...

Страница 155: ...isplayed when there is an option paper feeder installed Check waste toner box The waste toner box is not installed After installing the waste toner box you should be able to print Replace the old wast...

Страница 156: ...incorrectly inserted Insert the duplex drawer securely Option interface Error A failure has occurred with the option network interface card Check the option interface installed in the printer Paper j...

Страница 157: ...ing low memory The printer s internal memory is running low due to the number of fonts and macros downloaded Print a status page to see how much user memory is left and try deleting unnecessary fonts...

Страница 158: ...crease the available memory 10 Formatting is not possible because host data is being spooled on the Microdrive Wait until the Microdrive is ready and then format 85 VMB Alias error the alias setting w...

Страница 159: ...insufficient Clean up files 05 Specified file not on CompactFlash card 06 No memory for use by CompactFlash card Expand printer memory Paper path error There is no paper cassette in the feeder or the...

Страница 160: ...per jam location are indicated on the message display Details of the messages and paper jam locations are as follows Paper jam message Paper jam location Description Reference page Paper jam Cassette...

Страница 161: ...by changing the paper there may be a problem with the printer Call a service person When pulling the paper pull it gently so as not to tear it Torn pieces of paper are difficult to remove and may be...

Страница 162: ...START press the key An online help message appears 1 Pull out the paper cassette and remove the jammed paper 2 Push the paper cassette back in While pulling the paper transfer unit release lever green...

Страница 163: ...er the registration roller remove it as shown in B 4 Open the rear cover and remove the jammed paper 5 Push the paper cassette and paper transfer unit back in and close the rear cover Registration Rol...

Страница 164: ...ven below While the display alternates between the paper jam message and HELP START press the key An online help message appears 1 Open the rear cover of the duplexer and remove the jammed paper 2 Pul...

Страница 165: ...Correcting a Paper Jam 4 17 3 Remove the jammed paper 4 Close the rear cover of the duplexer and the duplex drawer and remove the paper jam Close rear cover and duplex drawer HELP END Press Key...

Страница 166: ...HELP START press the key An online help message appears 1 Open the rear cover of the option sorter 2 Remove the jammed paper If both ends of the paper are inside the sorter turn the paper feed gears...

Страница 167: ...Correcting a Paper Jam 4 19 3 Close the rear cover of the option sorter Close rear cover HELP END Press Key...

Страница 168: ...he paper jam message and HELP START press the key An online help message appears 1 Remove the paper jammed at the MP tray 2 Open and close the top cover the paper jam error will be reset Paper jam MP...

Страница 169: ...nt is a set of characters of a particular design The design is referred to as a typeface Several characteristics identify a font These include the code set For details on the code sets read the Progra...

Страница 170: ...atible fonts You can print the font list from the printer by using the printer s operator panel key To print a list of fonts see Font Lists on page 1 21 Font may be downloaded to the printer s memory...

Страница 171: ...List of Fonts 5 3 Font number Font samples 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67...

Страница 172: ...List of Fonts 5 4 Font number Font samples 68 69 70 71 72 73 74 75 76 77 78 79 80...

Страница 173: ...List of Fonts 5 5 KPDL Fonts 1...

Страница 174: ...List of Fonts 5 6 KPDL Fonts 2...

Страница 175: ...option unit Also refer to the manuals of the respective option units This appendix explains the following option units Expanding the Printer Memory PF 60 Paper Feeder DU 61 Duplexer SO 60 Sorter EF 60...

Страница 176: ...r and Legal size paper Up to three paper feeders can be attached to the bottom of the printer Other Options Paper Cassette PC 60LG Holds A5 to A4 Letter and Legal size paper Microdrive Hard Disk Unit...

Страница 177: ...odule on the main circuit board This printer comes supplied with 32 MB of memory installed The DIMM socket is provided for expanding the printer memory to allow more complex printing jobs and increase...

Страница 178: ...the main circuit board and DIMM touch a water pipe or other large metal object to discharge yourself of static electricity While doing the work it is recommended that you wear an antistatic wrist stra...

Страница 179: ...board all the way out of the printer Before pulling the main circuit board out clear away the area behind the printer Foreign objects accidentally sticking to the back of the main circuit board can c...

Страница 180: ...nsert the DIMM into the socket as shown below 1 Remove the DIMM from its package 2 Open the clips on both ends of the DIMM socket 3 Insert the DIMM into the socket so that the notches on the DIMM alig...

Страница 181: ...IMM in the printer test the printer to see if the installation was successful To test the expansion memory proceed as follows 1 Make sure printer is turned off Plug the power cord into the printer and...

Страница 182: ...iver so that the printer can use the memories efficiently 1 Click the Windows start button and click Printers and Faxes 2 Right click the Kyocera Mita FS 1920 KX icon and click Properties The Properti...

Страница 183: ...er cassette which can also hold approximately 500 sheets of paper up to approximately 2 000 sheets of paper can be fed continuously The paper cassette of the paper feeder can feed Legal size paper Whe...

Страница 184: ...talling Option Units A 10 4 Push down the bottom plate until it locks 5 Set the paper size dial to the size of paper to be used 6 Adjust the paper guides and paper stopper to the size of paper to be u...

Страница 185: ...s on the paper guides The paper cassette will hold approximately 500 sheets of paper with a 80 g m 21 lb basis weight or with a thickness of 0 11 mm 8 Set the stack of paper so that it is under the cl...

Страница 186: ...e two printing orientations portrait and landscape duplex printing is possible in four different methods Duplex printing can be specified from the application printer driver 1 Remove the tape and the...

Страница 187: ...lel interface cable USB interface cable serial interface cable or network interface cable according to your operation environment If you are using a paper cassette for Legal size paper be sure to pull...

Страница 188: ...Installing Option Units A 14 7 Pass the connected cable and power cord through the opening in the duplexer 8 Install the duplexer rear cover...

Страница 189: ...nd the mail box mode for details about the modes see KX Printer Drivers Operation Guide The following installation procedure explains how to install the sorter when the option paper feeder PF 60 and d...

Страница 190: ...wer cord and printer cable 6 Remove the sorter connection cover from the printer Store the removed cover in a safe place 7 Install the sorter by inserting the four hooks on its attachment legs into th...

Страница 191: ...n The levers of the attachment legs are in the lock position 9 Connect the sorter cable to the printer When removing the sorter unlock the attachment legs by releasing the levers as shown in the figur...

Страница 192: ...If you are using a paper cassette for Legal size paper be sure to pull the cassette out towards you first before you connect the printer cable 11 Secure the connected sorter cable and power cord to a...

Страница 193: ...cure the power cord to the duplexer Take care not to loosen the power cord 13 If the duplexer is installed remove the two cut out portions from the upper part of the duplexer rear cover removed in ste...

Страница 194: ...Option Units A 20 15 Install the five sorter trays to the sorter 16 Connect the power cord supplied with the printer to the sorter Do not move or lift the printer with the sorter installed Sorter Tray...

Страница 195: ...at one time Installing the envelope feeder on the printer Turn OFF the power to the printer before installing the envelope feeder 1 Pull the printer s paper transfer unit release lever green colored t...

Страница 196: ...s shown in the figure and lay the envelope feeder down toward you 4 Return the paper transfer unit into the printer with the envelope feeder mounted Load envelopes into the envelope feeder 1 Push the...

Страница 197: ...e first Then adjust the envelope feeder s paper guides to the width of the envelope Do not set different types of envelopes into the feeder at the same time Do not load envelopes into the envelope fee...

Страница 198: ...ppens remove the envelopes and move the switch to the up position as shown in the figure This improves seating of the envelopes in the envelope feeder Do not touch envelopes while they are being fed o...

Страница 199: ...aper When installing it directly to the printer use PT 4 If an option duplexer has been installed use PT 60 1 Install the paper stopper according to the size of paper to be used same for both PT 4 and...

Страница 200: ...The network interface card enables the printer to be used in a network 1 Turn off the printer and disconnect the power cord and printer cable 2 Remove the two screws from the option interface slot cov...

Страница 201: ...nstalling Option Units A 27 4 Connect the network cable 5 Set the network address from the printer operator panel for details about the modes see Network Interface Parameters on page 1 78 Network Cabl...

Страница 202: ...drive This enables high speed printing of multiple copies using an electric sort function Also you can use the e MPS functions For details see e MPS on page 1 56 For details of available Microdrives s...

Страница 203: ...Option Units A 29 4 Install the Microdrive into its slot on the main circuit board 5 Return the main circuit board to the printer by reversing the procedure followed when removing it Microdrive Micro...

Страница 204: ...printer is turned on The presence of this data in the printer memory can be confirmed on the status printout For details of available CompactFlash cards see your dealer 1 Turn off the printer Do not i...

Страница 205: ...pin assignments signal functions timings connector specifications and voltage levels The RS 232C protocols are also covered Finally it explains how to use the printer in a multi computer environment...

Страница 206: ...standard You can choose from four communication modes Interface Signals The pins of the parallel interface connector carry the signals listed in the table in Parallel Connector Pin Assignment on page...

Страница 207: ...7 Data 8 10 Out Acknowledge nAck 11 Out Busy Busy 12 Out Paper Empty PError returns paper empty status if FRPO O2 2 13 Out Select Online nSelect returns off line status if FRPO O2 2 14 In Auto feed nA...

Страница 208: ...er is busy and low when it is able to accept more data Paper Empty PError Pin 12 This signal goes high when the printer has received a print job and run out of paper Select Online Pin 13 This signal i...

Страница 209: ...USB 2 0 Connectors Printer B type receptacle female with upstream port Cable B type plug male Cable Use shielded cable that complies with the USB Revision 1 1 standards and not longer than 5 meters 1...

Страница 210: ...rame Ground Pin 1 This pin is connected directly to the printer frame TXD Transmit Data Pin 2 This output carries asynchronous data sent by the printer to the computer It is used mainly in handshaking...

Страница 211: ...lts Voltages between 3 volts and 3 volts are undefined RS 232C Protocol A protocol is a set of rules the computer follows in sending data to the printer The RS 232C parameters are stored in battery ba...

Страница 212: ...arly full and nearly empty thresholds allows the computer to send a fairly large amount of data in a continuous stream H8 Received data buffer size This is the size of the input buffer specified in un...

Страница 213: ...when an error occurs on the serial interface The following table summarizes the error status corresponding to different D0 values Timing of XON transfer to host while Ready or Waiting Serial interface...

Страница 214: ...nd of the RS 232C interface cable into the printer s RS 232C connector and screw it in place 3 Plug the other end of the cable into the computer s RS 232C interface connector 4 Switch on the printer s...

Страница 215: ...2 The Control Panel window opens Double click on System 3 System Properties window opens Click on the Hardware tab then click on the Device Manager button and double click on Ports COM LPT 4 Double cl...

Страница 216: ...ol Panel from among the items displayed 2 The control panel folder opens Double click on System 3 System Properties opens Click on the Device Manager tab then click on the COM port to be used 4 Click...

Страница 217: ...wing commands C MODE COM1 96 N 8 1 P C MODE LPT1 COM1 To test the interface enter the following CTRL P C DIR CTRL P The software settings made using the above procedures are temporary On most computer...

Страница 218: ...C 1 Appendix C Specifications C...

Страница 219: ...ot 1 Microdrive Self test Performed at power up Maximum duty cycle 100 000 pages month Drum Amorphous silicon drum Developer Mono component dry developer Main charger Positive scorotron charger Transf...

Страница 220: ...able frequency fluctuation 2 Power consumption Max 979 W U S A Canada 987 W European countries During printing 422 W U S A Canada 425 W European countries During sleep mode 5 6 W U S A Canada 5 3 W Eu...

Страница 221: ...Glossary 1 Glossary C...

Страница 222: ...serted in the MP tray the first paper will always feed from there even if another paper source is selected The printer is set to the cassette mode another MP tray operation mode as the factory default...

Страница 223: ...s on the CD ROM supplied with the printer Install the printer driver on the computer connected to the printer RAM disk This is a virtual disk drive that uses part of the printer s memory With RAM disk...

Страница 224: ...Index 1 Index...

Страница 225: ...Indicators 1 4 4 6 Interface 1 3 B 1 Internal font 5 2 K Keys 1 5 KIR 1 17 1 52 KM NET VIEWER xii Glossary 2 L Left cover 3 6 3 9 M Main circuit board A 4 A 28 Maintenance messages 4 7 Memory expansio...

Страница 226: ...ay PT 4 PT 60 A 25 Glossary 3 Recycled paper 2 11 Registration roller 3 13 4 15 Resolution 1 55 Resource protection 1 103 RS 232C 1 76 B 6 B 7 B 10 RS 422A B 7 S Serial interface 1 76 B 6 computer int...

Страница 227: ...2004 1 2003 2004 is a trademark of Kyocera Corporation...

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