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Machine errors
Symptom
Suggested solutions
The LCD shows nothing,
and the keys are not work-
ing.
Check that the power switch is turned on.
The machine is not acti-
vated when the power
switch is turned on.
Check that the power cord is connected properly.
The machine beeps and
shows an error message.
See “LCD error messages,” on pages 12-13 to 12-15.
Documents jam frequently
• Check for the ADF cover is closed properly.
• If there is a foreign matter in the ADF, remove it.
• Ensure that the document is an acceptable weight (see “Document handling,”
page 2-10).
• Clean the ADF rollers (see page 12-3).
Paper Jams Frequently
• Ensure that the paper is an acceptable weight (see “Paper handling,” page
2-12).
Faxing errors
Symptom
Suggested solutions
Cannot send
• Check that the phone line is connected properly.
• Check that the number stored in your autodialer is correct.
• Make sure that the machine is in fax mode. If not, change to the mode to the
fax mode by pressing <
copy
4
fax
4
scan
>.
Cannot stop transmission
Your machine cannot cancel a transmission by pressing <Stop>. To cancel a
transmission, press <Job Confirm./Fax Cancel> and select a job you want to
cancel, then press <Enter> (see “Reviewing or canceling commands,” page 4-7 for
more details).
Cannot receive automati-
cally
• Check that the phone line is connected properly.
• Check that the machine is in the automatic receiving mode (see page 5-2).
• The memory may be full. If there is no paper in the cassette, set a paper to
print the received document stored in the memory.
Cannot receive manually
• Make sure that the external phone is attached to your machine to receive a fax
manually.
• In manual receive mode, you must press <Start> before you hang up the
phone.
• The memory may be full. If there is no paper in the cassette, set paper.
Cannot store a document
into memory
• Make sure that the machine is in fax mode. If not, change to the mode to the
fax mode by pressing <
copy
4
fax
4
scan
>.
• The memory may be full. If there is no paper in the cassette, set the paper to
print the received document stored in the memory.
• The number of document can be stored in the current operation is full. Delete
unnecessary documents.
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