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SCA: Call Parked
SCA: Holding
SCA: Private Holding
Line Monitor
Monitor a Line (i.e. a voice service installed on the phone). The Line events that
are monitored include:
•
Ringing: at least one incoming call
•
Holding: at least one call holding
•
In Use: at least one active call
•
Idle: no calls
VLKW shows the monitored service name and account user name (usually same
as the account DID number or extension).
This function must be bound to the specific voice service that it monitors.
Parameters:
-
Service: Required. The service or line to monitor
Idle
Ringing
In Use
Holding
BLF (Busy Lamp
Field)
Monitor the call state of another extension. A BLF key must be bound to a
service (as configured by the phone administrator). The call events that are
monitored include:
-
Ringing: at least one incoming call
-
Holding: at least one call holding
-
Busy: at least one active call
-
Idle: no calls
-
Call parked (against the monitored extension)
VLKW shows the bound service name and the monitored extension (or DID
number, or account user name).
This function must be bound to a specific voice service.
Parameters:
-
Service: Required. The service that provides the monitoring function
-
Number: Required. The extension (on the specified service) to monitor; it may
contain multiple attributes
o
ptt
–
(no value). Make the call a Pust-to-talk when calling the monitored
extension
o
spd
–
An alternative number to call when calling the monitored extension
o
bx
–
(no value). Enable one-touch blind transfer behavior (i.e. highlight a
call that is eiher connected or holding on screen and press this key to blind
transfer the call to this extension)
Idle
Busy
Call Parked
Ringing
Offline
Holding
Call Park
Monitor
Monitor the call park status of a single orbit in a parking lot. Per default LED
setting, the key’s LED is turne
d off when no call is parked in that orbit, or
otherwise solid red. When the orbit is not occupied, press the CPM key once to
park the highlighted call on screen onto that orbit (the call must be in the
Connected or Holding state to be parked). When the orbit is occupied, press the
CPM key to retrieve the call as an additional call on the current phone.
Parameters:
-
Service: Required. The service that provides the parking lot orbit: parking and
monitoring function
-
Number: Required. The parking lot orbit to park and monitor