Copyright 2010-2017 Obihai Technology, Inc.
121
participants
bridge
Control
park
Park the selected call against the
current extension
Park
CallConnected
,
CallHolding
tomobile
Send the call to mobile phone. Only
applicable to calls on OBiBluetooth
service
Call is not
on
OBiBluetoot
h Service
Send To
Mobile
CallConnected
,
CallHolding
dispcode
Enter disposition code for the selected
call
Disposition
Code service
not enabled
Dispose Code
CallConnected
,
CallHolding
trace
Start a call trace for the selected call
Call Trace
service not
enabled
Trace
CallConnected
,
CallHolding
escalate
Escalate the selected call to a
supervisor
Escalate
service not
enabled
Escalate
CallConnected
,
CallHolding
rec.start
Start call recording
Call
Recording
service not
enabled
Rec.Start
CallConnected
,
CallHolding
rec.stop
Stop call recording
Call
Recording
service not
enabled
Rec.Stop
CallConnected
,
CallHolding
rec.pause
Pause call recording
Call
Recording
service not
enabled
Rec.Pause
CallConnected
,
CallHolding
rec.resum
e
Resume call recording
Call
Recording
service not
enabled
Rec.Resume
CallConnected
,
CallHolding
xfer.now
Complete call transfer operation
Transfer Now
XferRinging,
XferConnecte
d
conf.now
Start the conference now. That is add
the conference target to the
conference by resuming also the
original call where the conference
function is invoked from
Conference
Now
ConfRinging,
ConfConnecte
d
split
Turn the call to conference target (that
has not joined the conference yet) into
a regular call, at the same call state.
This is equivalent to pressing the
Cancel key on the phone while the
screen is showing an overlay of the call
progess with the conference target
Split
ConfTrying,
ConfRinging,
ConfConnecte
d
split
Break up a merged conference call
item into individual call items on
screen with each conferee and places
all conferee calls on hold
Highlighted
call item is
NOT a
merged
conference
call
Split
Conferencing
barge
Barge in a (share) call that is
connected or holding at another
phone
(Share) Call
is not
connected
or holding
Barge In
SCAInUse
monitor
Monitor a (share) call that is
connected at another phone
(Share) Call
is not
connected
Monitor
SCAInUse
pickup
Pickup a parked call at the highlighted
No call
Pickup
CallParked