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Warranty
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Equipment defects covered by this Warranty will be repaired or replaced at the discretion of
Oasis without cost to the owner for parts or direct repair labour. Should the buyer purchase parts
/ components from their own supplier, the company may at there own discretion reject or
reimburse the cost to which the company can purchase the part for. The repair or replacement
shall be performed during normal business hours by authorized technical service agents or
Oasis. Service outside the normal operating this area will incur a traveling fee.
•
Oasis reserves the right to substitute defective parts or the product with parts or product of
similar quality, grade and performance where an identical part or product is not available. Parts
or products may be replaced by refurbished goods of the same type rather than be repaired.
•
The company does not assume nor permits any person to assume any additional liabilities in
relation to the sale of this equipment on its behalf.
•
No employee, agent or representative of Oasis or Sunlover Heating nor the Buyer has any
authority to vary the terms this Warranty
This warranty does not cover the following:
a. Natural Disasters (hail, lightening, flood, fire etc.)
b. Rust or damage to paintwork caused by a corrosive atmosphere.
c. When a unit is installed by an unqualified person.
d. Where a unit is incorrectly installed.
e. When failure occurs due to improper or faulty installation.
f. Damage or problems caused by the use of an accessory, component or equipment not
approved by Oasis or Sunlover
g. When serviced by an unauthorized person without the permission of Oasis.
h. Failure due to improper maintenance.
i. Equipment which has been re-installed at a location other than the original location.
j.
‘No Fault Found’ service calls where the perceived problem is explained within the operation
instructions.
k. Costs associated with delivery, handling, freighting, or damage to the product in transit.
l. Items that are replaced as part of routine maintenance.
m. Damage, problems or unsatisfactory performance resulting from misapplication of the equipment.
Definitions
"Buyer" refers to the person or entity who initially purchases equipment from Oasis Technologies or
Sunlover Heating Pty Ltd.
"Company" refers to Oasis Technologies Ltd or Sunlover Heating Pty Ltd.
"Equipment" or "Goods" specifically refer to the Heat Pump.
"Purchaser" is the individual or organization who buys the Heat Pump for their own use as a
consumer or end user.
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