UB–12R OWNER'S MANUAL
NU–VU® FOOD SERVICE SYSTEMS
MENOMINEE, MICHIGAN 49858
page
2
SALES FAX (906) 863-5889 • SERVICE FAX (906) 863-6322
(800) 338-9886
NU–VU® EQUIPMENT WARRANTY
NU–VU® products are warranted against defects in workmanship and materials. No other express
warranty, written or oral, applies. No person is authorized to give any other warranty or assume any
other liability on behalf of NU–VU®, except by written statement from an officer of NU–VU®.
Your NU–VU® equipment warranty will begin as soon as your Warranty Registration Card
(attached to the power block or power cord) is received by our Service Department, and is limited to
the following time periods for the original owner only:
PARTS
LABOR
Inside the United States
12 Months
12 Months
All areas outside the United States
12 Months
12 Months
These time limits will apply in all cases unless prior arrangements have been made and agreed to in
writing.
The NU–VU® equipment warranty is composed of the following:
PARTS - -
This warranty covers electro-mechanical, mechanical and electronic components including hinges,
latches, thermostats, sensors, thermocouples, heating elements, relays, contactors, solenoids, power
terminal blocks, timers, buzzers, micro switches, motors, motor speed controls, rocker switches,
valves, doors, blower wheels, water pans, and similar components. Defective parts or components
are warranted for the appropriate time period described above. Replacement parts and components
covered by this warranty will ship C.O.D.; customers who maintain an open account may purchase
against their account.
The return of defective parts is required
. The return of a defective part or
component must be made prior to the issuance of a credit on an open account. If a part that is
returned tests satisfactory in the NU–VU® factory or at an authorized NU–VU® dealer or service
agency, NU–VU® may withhold issuing credit. Replacement parts will be warranted for a period of
ninety (90) days
provided they are installed in a manner authorized by NU–VU®.
The following are
excluded
from the parts warranty:
•
Parts damaged by freight or handling beyond the confines of the NU–VU® factory
•
Electrical components (including heating elements) damaged due to improper installation,
or incorrect power supply or wiring
•
Any part or component deemed defective because of misuse, abuse or failure to follow
procedures listed in the Owner's Manual
•
Light bulbs, bulb sockets, fuses and gaskets
•
Steam generator elements which fail due to accumulated mineral deposits
•
Leaks resulting from the removal of sealant in the Oven
LABOR - -
We require that you call our NU–VU® Service Department at (800) 338-9886 for service
authorization BEFORE you call any service agency if you wish to claim a labor expense under the
warranty. We may be able to solve your problem over the telephone, or be able to recommend one
or more capable and reliable service agencies in your area.
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