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Section 10

Advanced Electronics and Troubleshooting

Cocoon Aqua IR Hydration Pro

10.3 Troubleshooting



Always try to restart the capsule before any troubleshooting.



LCD Display Error Messages

Message

Trigger

Probable Cause

Corrective Action

System damage!

Data communication between
upper PC board (LCDrx) and
lower PC board (Rabbit) is
loose

Plug is loose

Check the plug connections
between upper and lower PC
boards

Capsule is blocked

Press ON/OFF switch. If you don’t

hear the characteristic noise inside

the right panel see “On

off Switch”

HOOD OPEN!

Hood opening

Plug is loose

Check the plug between
magnetic switch and PC board

Faulty magnetic switch

See “Hood Switch”

READY

Warm-up program is
finished properly

Press ENTER to selections

NOT READY

Warm-up program is
currently running (7min)

Warm-up program did not finish

Press ESCAPE to get back
to MAIN MENU

Restart the Cocoon Aqua IR
Hydration Pro
using ON/OFF switch

NO INCOMING WATER!!!

Cocoon Aqua IR Hydration Pro
steam generator did not get the
water during 15 sec from
injection valve opening

Wall faucet is closed

Open wall faucet

Generator filling valve faulty

Check valve 29 connections and
power

Water pressure loss

Check the water filter for proper
operation

WATER TANK EMPTY!!!

Cocoon Aqua IR Hydration Pro
steam generator did not get the
water during 25s from injection
valve opening

Wall faucet is closed

Open wall faucet

Generator filling valve faulty

Check valve 29 connections and
power

Water pressure loss

Check the water filter for proper
operation

HEATER
COMBUSTION!!!
(Heater fault)

The steam generator
thermal fuse is blown

Thermal fuse is blown

See “Replacing the Thermal Fuse”.

Check the heating element too - it
may be damaged as well

ADD UP TO 300ml
AROMA LIQUID!

Aroma tank is empty

Add aroma liquid

Level sensor adjustment
of sensitivity

Adjust the sensitivity level sensor

See “Aroma System”

Level sensor plug is loose

See “Aroma System”

Level sensor wrong position

See “Aroma System”

Level sensor faulty

See “Aroma System”

FILL THE WATER TANK!

Cocoon Aqua IR Hydration Pro
steam generator does not have
enough distilled water to start
the steam session

Don’t have enough water

Add distilled water

Upper level sensor
plug is loose

Check the connection between
sensor and PC board

Upper level sensor faulty

See “Replacing the Water Level

nsor”

Содержание COCOON AQUA IR HYDRATION PRO

Страница 1: ...COCOON AQUA IR HYDRATION PRO OWNER S MANUAL CAH 10 0818 1 U...

Страница 2: ...tion 5 1 Cocoon Aqua IR Hydration Pro System Introduction 7 5 2 Cocoon Aqua IR Hydration Pro System Features 7 5 3 Cocoon Aqua IR Hydration Pro System Contraindications 8 Section 6 Installation 6 1 Re...

Страница 3: ...9 5 Vibratory Bed 37 9 6 Hood Switch 38 9 7 Supply Transformers 38 9 8 Steam Generator 39 9 9 Replacing the Heating Element 39 9 10 Replacing the Thermal Fuse 40 9 11 Replacing the Water Level Sensor...

Страница 4: ...TENTS Continued Section 12 Specification Information 12 1 General 52 12 2 Supplied Accessories 53 APPENDICES Owner Record A Owner s Registration Form B Standard Warranty C Cocoon Aqua IR Hydration Pro...

Страница 5: ...ofessional teams are ready to assist you with a prompt response to any question that you might have 1 3 Disclaimer While every attempt is made to ensure the accuracy and completeness of the informatio...

Страница 6: ...and publisher All inquiries should be addressed to distributor at the address listed on the appendices of this manual along with a date from a copy of the original purchase receipt of the Cocoon Aqua...

Страница 7: ...of any type manufacture s warranty The use and operation of the unit must be ceased immediately if after installation the unit does not operate properly 2 2 General and User Safety In order to guarant...

Страница 8: ...eature is in use Do not disassemble or modify the unit Prevent flammables and metallic objects from entering the unit Do not use the unit when there is lightning in the vicinity Avoid using the unit u...

Страница 9: ...turely without prior slow warming period may result in serious damage to the electronics and LCD panel of the unit The unit must be installed on an even dry solid floor surface and levelled It is best...

Страница 10: ...en Radiant Heat and Steam are running The unit is designed for use in current circuits where either a neutral conductor or a stationary protective conductor with equivalent potential is available syst...

Страница 11: ...u and or your clients to create unique combinations of the Cocoon Aqua IR Hydration Pro features see Appendix D for details on the preset programs Radiant heat Steam heat Vibratory bed Color lights Ar...

Страница 12: ...ir medical history may cause problems Heart respiratory problems High blood pressure Kidney disorders Nervous conditions e g epilepsy Pregnancy Open lesions Pustules or cysts Shellfish allergies The a...

Страница 13: ...lectrical supply must be shut off Before removing the side panel of the unit shut off the electrical supply to the unit Tools Supplies required Phillips Head screwdriver flat head screwdriver 2 people...

Страница 14: ...Section 6 Installation Cocoon Aqua IR Hydration Pro System 10 1 Ensure the three 13mm nuts are sufficiently loose to allow the hinge plate to slide underneath See Picture 1 and 2...

Страница 15: ...2 Position the hood so the three grooves in the hinge plate shown in Picture 2 are aligned with the three 13mm screws nuts Slide the hood forward so the hinge plate slides under the three 13mm nuts a...

Страница 16: ...IR Hydration Pro System 12 3 Ensure the hood is pushed as far forward as possible so the screws bottom out in their grooves Tighten the three 13mm nuts and install and tighten the two 10mm nuts 4 Reco...

Страница 17: ...position where wire ties need to be installed to attach the wires to the aluminum frame Snip the excess plastic off the wire tie after tightening to the aluminum frame 6 3 Adjusting the Legs This uni...

Страница 18: ...ires pictured below under the unit 3 Plug the 220V 15 amp NEMA 6 15 connector into the receptacle Not supplied that was installed by an electrician in the customer s wall or buck booster 4 Route the s...

Страница 19: ...Section 6 Installation Cocoon Aqua IR Hydration Pro System 15...

Страница 20: ...e left side panel slightly under the machine b Position the top of the panel as close to the final position as possible c While another person slightly lifts the machine push down gently along the top...

Страница 21: ...cover the screws 6 6 Installing the Hood Cover Set the hood cover in position and attach with 2 screws as shown in the figure below 6 7 Water Supply The steam generator must be operated using DISTILLE...

Страница 22: ...ensation or connect capsule drainage NOTE Condensate pumps offer another drainage option and are available at your local hardware store A sensor determines the water level at which to turn the pump on...

Страница 23: ...of foot pad should be approximately 2 0 inches from bottom of the frame b The feet are set appropriately so the Cocoon Aqua IR Hydration Pro System is balanced and level on the floor c A wrench is use...

Страница 24: ...is filled with water 8 Open Hood to cancel out the initial Warm Up 9 Welcome Screen displays Press ENT to continue 10 Highlight the Programs option and press Enter 11 Highlight Program 4 Custom and p...

Страница 25: ...ANK WITH DISTILLED WATER 2 Ensure that a container is located under the drain hose at the foot end of the unit to catch excess condensation 3 WATER USE Only distilled water is to be used in the system...

Страница 26: ...session has ended Starts manually when selected from the MAIN MENU Special start time If the steam generator is empty and the steam generator is filled in less time then 3 minutes then the WARM UP st...

Страница 27: ...submenu verify that all settings are correct and make any necessary corrections The submenu will allow you to verify change the following setting parameters Version of program V XXXX Version of progra...

Страница 28: ...n with the ENTER button To install new software please follow the Software Installation Manual instructions To cancel the installation process press the ESCAPE button NOTE Our software update products...

Страница 29: ...t back to the Program Menu CAUTION When using Radiant Heat be sure to refrain from touching the upper portion of the inside of the cabinet The radiant heat emitters are located in this area and become...

Страница 30: ...Concentrates The aroma feature included with your Cocoon Aqua IR Hydration Pro is conveniently located by the steam outlet at the foot of the bed To use the aroma liquid diffusion system 1 Pour 1 oz o...

Страница 31: ...s ENTER and you will exit the program If you do select ENT and stop a program before the session time is complete the unit will automatically drain any excess water not used during the session This wi...

Страница 32: ...ut Nut Required tools wrench 10mm 13mm and two people Removal a Remove panels and hood cover b Disconnect electrical wires c Open capsule and unscrew strut nuts d If you are changing the struts instal...

Страница 33: ...at Emitter Required tools crosshead screwdriver Removal a Disconnect wires b Remove screws and remove parts as shown in the figures in below Installation a Install parts as shown in the figure below b...

Страница 34: ...eaker removal remove four 4 screws and retain nut clips For speaker installation tighten screws into nut clips Name Part Number Speaker E4000 31 Name Part Number Heat emitter E4000 19 Screw fixing rin...

Страница 35: ...LCDRA2 in LCD housing See Opening the LCD Housing and Replacing Parts in the LCD Housing on the following pages for information on disconnecting wiring 8 6 Opening the LCD Housing Principal scheme of...

Страница 36: ...Section 8 Service Hood Cocoon Aqua IR Hydration Pro System 32 8 7 Replacing Parts in the LCD Housing...

Страница 37: ...ws from LCD mounting bracket and carefully remove LCD display from housing Installation a Put LCD panel into position and put some glue drops at the bottom corners b Install the two 2 screws into the...

Страница 38: ...ment control panels are sent with the connector not installed Install the control panel and route the connection cable to LCDrx PCB Insert wires into the supplied plug according to the next diagram Na...

Страница 39: ...anel first a Use a small flat head screwdriver to gently remove the white plastic caps over the 10 screws There are 3 on each end and 2 on each side b Use the Phillips Head screwdriver to remove the 1...

Страница 40: ...side skirt and disconnect the air tube from the tube connection nipple on the switch Name Part Number Power switch in electric box E4000 39 Air tube E4000 38 Air switch E4000 37 9 4 Aroma System 1 Re...

Страница 41: ...cated on the upper bed and one 1 motor and filter is located on the lower bed Two 2 electrical connections for the beds are located on the capsule bottom floor To remove motors and filters from bed fo...

Страница 42: ...Switch is connected with small bolt to lower plate Name Part Number Hood switch E4000 41 9 7 Supply Transformers 1 Small Transformer 220 11 5 V The small transformer input is connected to 220V at the...

Страница 43: ...enerator always disconnect capsule from power supply 9 9 Replacing the Heating Element 3 Required tools flat screwdriver 10mm wrench 4 5 Removal a Remove protective cover nuts b Loosen cable grip nuts...

Страница 44: ...e terminal strip d Remove nut securing white terminal strip to the steam generator e Remove thermal fuse Installation a Push thermal fuse all the way into position b Secure white terminal strip to ste...

Страница 45: ...ires to the level sensor NOTE Be sure that small triangle is directed down NOTE If you change water level sensor check that the thermal fuse and heating element are in proper working order Name Part N...

Страница 46: ...pty 4 Brow n 42 White 17 GND Green yellow 43 Brow n 5 Brow n 44 White 18 6 Empty 45 Brow n 7 White 46 White 19 8 47 Brow n 9 48 Green 10 49 Empty 11 50 Empty 12 51 Black 20 13 Brow n 52 Red 14 53 Audi...

Страница 47: ...Section 10 Advanced Electronics and Troubleshooting Cocoon Aqua IR Hydration Pro 43 10 2 Other Components on the PC Board...

Страница 48: ...s closed Open wall faucet Generator filling valve faulty Check valve 29 connections and power Water pressure loss Check the water filter for proper operation WATER TANK EMPTY Cocoon Aqua IR Hydration...

Страница 49: ...N MENU IS OK BUT NO STEAM Thermal fuse is blown Check the heating element too it may be damaged as well See Replacing the Thermal Fuse and Replacing the Water Level Sensor Hood is open Close hood Wate...

Страница 50: ...and environmentally friendly Facts about ACCEL TB a Effective cleaner b Effective disinfectant c Highly efficient only requires soaking on the material for 60 seconds as opposed to traditional cleanse...

Страница 51: ...Cleaning the Shell Your Cocoon Aqua IR Hydration Pro System is shipped to you wrapped carefully in clear plastic wrap The plastic wrap will keep your Cocoon Aqua IR Hydration Pro System clean and safe...

Страница 52: ...scard the excess water from drip pan This completes the drainage process Leave unit empty of water each evening Refill water in AM before first use of the day 11 5 2 Steam System Flushing Process Reco...

Страница 53: ...d twice to ensure adequate draining Note No cleaning disinfectants or chemical compositions of any kind should be added into the water intake reservoir of the machine for any cleaning or maintenance p...

Страница 54: ...to clean the black rubber stopper on the valve 12 Use alcohol to clean the valve seat 13 Reinstall the valve by inserting the valve into the seat and turning counter clockwise 14 Reconnect the two wir...

Страница 55: ...ge units we recommend changing these at a minimum of once every 2 years to ensure functionality Check Speakers and Headphone Port for Functionality o Ensure speakers produce a clear audible signal wit...

Страница 56: ...t 84 INCHES 213 CENTIMETERS open Width 35 5 INCHES 90 CENTIMETERS Total Weight 265 POUNDS 120 KILOGRAMS Power Requirements AC 220 50 60 Hz Amperage 15 A uses 13 A Power Consumption 2951 watts 13 41 am...

Страница 57: ...em 53 12 2 Supplied Accessories Neck drapes 1 vinyl and 50 disposable Water pitcher 1 Cocoon Aqua IR Hydration Pro System Owner s Manual 1 Accel TB Disinfectant 32 oz 1 Accel TB Sprayer NOTE Supplied...

Страница 58: ...tion No DISTRIBUTED BY NuAge Beauty 9220 James Ave S Minneapolis MN 55431 Phone 952 888 2088 Fax 952 888 8887 WARNING TO PREVENT FIRE OR SHOCK HAZARD 1 DO NOT EXPOSE UNIT TO RAIN 2 DO NOT PLACE THE UN...

Страница 59: ...SEND this Registration Form to NuAge Beauty 9220 James Ave S Minneapolis MN 55431 Phone 952 888 2088 Fax 952 888 8887 Serial Number Date of Purchased Model Number Business Name Owner s Name Mailing Ad...

Страница 60: ...to be returned to NB for evaluation and or repair f Parts are provided on an Exchange Basis Defective parts must be returned to NB Shipping costs reimbursement will be determined by NB Technical Mana...

Страница 61: ...led to Customer at the current NB published Time and Materials Rates and will not be covered under this Product Warranty j Use ONLY the SYB approved Accel TB Cleaning Solution Use of any and all other...

Страница 62: ...venants representations statements or conditions oral or otherwise of any kind whatsoever regarding this Product Warranty 13 JURISDICTION AND GOVERNING LAW Disputes arising under this Extended Warrant...

Страница 63: ...e 0 25 min continuous level 6 Vibratory Massage 0 30 min continuous level 8 Color Fades and changes 60 second intervals Color Fades and changes 60 second intervals Color Fades and changes 60 second in...

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