NSK Megatorque PS Series, Руководство пользователя

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10.5. Repair Service
Please return the product when it requires service. In general, any repair service at the user’s site
is not available.
Please return us the NSK products only. When the NSK products are returned with jigs, cables
or the like, that are installed or attached to them by the user or a system integrator, NSK Ltd.
shall not be liable for loss or damage of these parts.
We presuppose that the returned unit for repair will be replaced with the new units.
◊
The actual costs of examination, repair work, and parts generally exceed the cost of
new unit.
10.6. Warranty Period and Covering Range
10.6.1. Warranty Period
The warranty period is either one year from delivery or 2 400 hours of operation, whichever
comes first.
10.6.2. Limited Warranty
The warranty is limited to the products supplied by NSK Ltd.
The defective products will be repaired free of charge within the applicable warranty period.
Repairs after the expiration of the applicable warranty period will be subject to payment.
10.6.3. Immunities
The product is not warranted in one of the following cases even within the warranty period:
◊
Failure of the unit due to installation and operation not in accordance with the
instruction manual specified by the supplier.
◊
Failure of the unit due to improper handling and use, modification and careless
handling by the user.
◊
Failure of the unit due to the causes other than those attributable to the supplier.
◊
Failure of the unit due to modification or repair that is conducted by a person(s) or
party (ies) other than the supplier.
Other types of failures due to natural disasters and accidents (causes not attributable to
the responsibility of the supplier).
Damages induced by a failure of the supplied unit are not covered.
10.6.4. Service Fee
Prices of goods do not include any applicable service charges, such as the dispatching of
engineers.
Startup or maintenance services that require the dispatching of engineers are subject to payment
even during the applicable warranty period.
Service charges will be invoiced in accordance with the supplier’s standard service charge list.
10.6.5. Notice for discontinuity of the Product and Duration of Support
We will notify you at least 1 year prior to the discontinuity of the product. The duration of
support will be five years after the discontinuity of the product.