Neuromeka INDY7, Руководство пользователя

Страница: 323 / 325

323
10 | Warranty
10
Warranty
Neuromeka warrants the quality of its products in accordance with the provisions of this warranty.
10.1
Quality Guarantee
To protect the interests of customers who purchased our products, Neuromeka guarantees fixing
those defects due to production of manufacturer error or damage free of charge during the
warranty period set forth in this warranty.
10.2
Warranty Period
Neuromeka guarantees the quality of the product for twelve months from the date the customer
purchases or the product is provided. However, if the contract date differs from the delivery date
(date of completion of installation trial operation), the delivery date is the base. If the product is
exchanged for a new finished product, the remaining warranty period applies to the product.
10.3
Warranty Service
Neuromeka provides the following warranty service during the warranty period.
Repair or Exchange Free of Charge

In the event of a defect in the product under normal use during the warranty period from
the date of purchase, the product will be repaired or exchanged free of charge.

All services will be handled by the end-sales dealer.
Warranty Invalidation
The warranty becomes invalid in the following cases:

Any disassembly or modification of the product

Use of non-genuine parts or software, not provided by the manufacturer

Inadequate use, exceeding recommended payload, drop, submersion, shock, improper
environment and handling

Fault and negligence of the user

Exceeded consumable parts life

Expired warranty period

Natural disasters (fire, flood, abnormal power supply, etc.)
10.4
Limitations of Liability and Legal Notices
Neuromeka shall not be responsible or liable for any indirect, incidental, special, or consequential
damages, including but not limited to loss of revenue, loss of use, lost production, or damage to
other peripherals resulting from defects in the product.