Troubleshooting
106
N300 WiFi Router
If your computer obtains its information from the router by DHCP, reboot the computer
and verify the gateway address.
•
You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no
longer need to run that software after installing your router. If you use Internet Explorer as
your browser, you might need to select
Tools > Internet Options
, click the
Connections
tab, and select the
Never dial a connection
check box. Other browsers have similar
options.
Troubleshoot a PPPoE Internet Connection
To troubleshoot a PPPoE Internet connection:
1.
Launch a web browser from a computer or wireless device that is connected to the
network.
2.
In the address field of the web browser, enter
www.routerlogin.net
or
www.routerlogin.com
.
A login screen displays.
3.
Enter the router user name and password.
The user name is
admin
. The default password is
password
. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4.
Click the
ADVANCED
tab.
The Router Status screen displays.
5.
On the Internet Port pane, click the
Connection Status
button.
For more information, see
Check the Internet Connection Status
on page
78. If the fields
show valid information, including valid IP addresses, your PPPoE connection is up and
working.
If any of the fields show incomplete information or no valid IP address, you can attempt to
reconnect by clicking the
Connect
button. The router continues to attempt to connect
indefinitely.
If you cannot connect after several minutes, you might be using an incorrect service name,
user name, or password. There might also be a provisioning problem with your ISP.
Note:
Unless you connect manually, the router does not authenticate using
PPPoE until data is transmitted to the network.
