Features and Specifications Manual
C3 – 137
Doc.
No. 8201 -
Release 1.0
July 2003
Call Arrival Keys (CAR)
C-3
FEATURE
DESCRIPTION
Call Arrival keys (CARs) are software extensions available as part of the
120 possible station numbers for the Xen IPK Expanded system. The IPK
Basic system provides 40 CARs in addition to the 32 possible
station numbers. A Call Arrival extension that is assigned to a line key, can
appear and ring on an individual station or multiple stations. When a call is
directed to a CAR, any station with the CAR can answer that call. This
ensures that every call to that group is answered promptly. A Multiline
Terminal/Terminals may have several CAR extension appearances
depending on the application.
SYSTEM
AVAILABILITY
Terminal Type
All Multiline Terminals.
Required Components
None.
OPERATING
PROCEDURES
1.
Receive off-hook ringing.
2.
Press
O
. The first call is placed on hold, and the CAR
is answered.
3.
The incoming call resides on a Call Appearance key, or CO Line key if
it is assigned on the telephone.
1.
Go on-hook on an internal call.
2.
Go off-hook to answer incoming outside line call to a Call Arrival key.
SERVICE
CONDITIONS
Restrictions
Call Arrival extensions use system extension numbers that are
assigned in groups of four.
Xen IPK Basic system can contain up to 64 Call Arrival Keys, 24 of
these sharing the maximum of 32 station ports.
To answer an incoming outside call to the Call Arrival key while on
an outside or internal line call with Off-Hook Ringing assigned:
To answer an incoming outside line call to the Call Arrival key while
on an internal call with Ringing Line Preference: