July 2003
NEC Business Solutions Ltd
580 – T5
Trunk Queuing
Doc. No. 8
201 - Re
lease 1.0
July 2003
1.
Dial the Access Code for outside line.
2.
Receive busy tone.
3.
Dial the Trunk Queuing Access Code (default:
GH
).
4.
Restore the handset.
1.
Receive internal ringing tone.
2.
Lift the handset or press
P
.
3.
Receive the outside dial tone.
4.
Dial the desired number.
1.
Lift the handset or press
P
.
2.
Receive internal dial tone.
3.
Dial the Trunk Queuing Cancel Access Code (default:
GI
).
4.
Restore the handset.
SERVICE
CONDITIONS
Restrictions
Trunk Queuing cannot be set on an outgoing restricted line. If it is
attempted, reorder tone is provided.
General
A station that has Trunk Queuing set is notified via internal ringing tone
if the station is idle, and the queued outside line becomes free.
Multiline Terminals with an LCD receive the message LINE IDLE when
the outside line becomes free. The Multiline Terminal user goes off-
hook to receive outside line dial tone.
Incoming ringing calls have priority over CO/PBX line queuing.
If two or more stations are queued to the same outside line, Trunk
Group, or Route Advance Block, a ringing tone is sent to the Multiline
Terminals in the order set, indicating that the queued outside line is
now free.
To use this feature from a Single Line Telephone when all outside
lines are busy:
To use this feature from a Multiline Terminal or a Single Line
Telephone when an outside line becomes available:
To cancel this feature from a Multiline Terminal or a Single Line
Telephone:
