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NEC ShieldPRO FC-N21S Ruggedised Notebook Computer 

User’s Guide 0318-00002 Ver. 2.0 Dec 2008 – Page 139   

10. 

Maintenance 

10.1.  Troubleshooting 

10.1.1. 

Flowchart 

To find a solution, follow the procedure below. 

 

If smoke, odour or noise is generated, turn off the power immediately and pull out the power cord from the AC outlet. 

Has ShieldPRO booted normally? 

If the NEC Logo screen does not appear (excluding the case where BIOS is set not to display the NEC Logo screen) or message 
"Operating system not found" appears in ShieldPRO booting, a hardware error may have occurred. 

Boot ShieldPRO in safe mode. 

If ShieldPRO has not booted normally, boot it in safe mode to check the status and/or change some settings. For how to boot 
ShieldPRO in the safe mode, see "7.3.1 Booting ShieldPRO in safe mode" and "Chapter 7 Installing OS and Applications." 

No 

Does not boot 

Booted 

Not booted 

Search for applicable information. 

Search "10.1.3 Troubleshooting Q&A" for a compatible problem and solution. 

No 

Check hints. 

If applicable actions are not found or described measures cannot resolve the symptom, see 
"10.1.2 Actions Taken to Solve Trouble (Tips)." The section describes tips to solve problems. 

No tips found 

Take actions. 

Take action according to the relevant event in "10.1.3 
Troubleshooting Q&A." 

Remove peripheral devices. 

If the problem still cannot be solved, turn off the power. 
Remove added peripheral devices (including expanded 
board, memory and hard disk) and check if ShieldPRO 
operates normally. 

Not solved 

Check peripheral devices. 

To check if a peripheral device is compatible with 
ShieldPRO, refer to the User’s Guide or ask your 
sales agent or manufacturer. 

Return system settings to original values. 

Return the system settings to the factory defaults according to 
the description in "7.3.4 Restoring System" and "Chapter 7 
Installing OS and Applications." 

Not solved 

Delete added applications. 

Delete applications installed by you one by one to check if 
the problem can be solved. 

Examine applications. 

To check if each application is compatible with the 
operating system or service pack you use, refer to the 
User’s Guide or ask your sales agent or manufacturer. 

Not solved 

Reinstall OS. 

Reinstall the OS according to the description in "Chapter 7 Installing OS and Applications" and check if ShieldPRO 
operates normally. Reinstalling OS causes applications installed by you and data created by you to be erased. 

Contact your supplier for repair. 

Not solved 

Solved 

Содержание ShieldPRO FC-N21S

Страница 1: ...NEC Ruggedised Notebook Computer User s Manual FC N21S Shortcut to Table of Contents ...

Страница 2: ...tel Corporation or their affiliate companies in the United States and other countries SD is a trademark of SD Card Association ShieldPRO is a trademark of NEC Corporation in Japan DeviceProtector is a trademark of NEC Personal Products Ltd Adobe Adobe logo and Acrobat are trademarks of Adobe Systems Incorporated in the United States and other countries All other product brand or trade names used i...

Страница 3: ...rsonal injury or property damage The following symbols indicate a potential for personal injury or property damage due to an improper operation Prohibited Indicates a prohibited action Attention to fire Indicates there is a risk of fumes and or a fire Attention to electric shock Indicates there is a risk of electric shock Attention to personal injury Indicates there is a risk of personal injury At...

Страница 4: ... Do not touch the computer connected cables and peripheral devices or install remove such devices when a thunderstorm is approaching Failure to follow this warning may cause an electric shock due to lightning Do not disassemble or modify the product Failure to follow this warning may cause an electric shock fumes and or fire Do not place the product in a fire apply excess heat or short circuit the...

Страница 5: ...use an electric shock fumes and or fire Do not install or use the product in a location where medical vapor is emitted into the air and avoid contact between medical substances and ShieldPRO Do not use the product in an environment where any liquid such as water metals or other foreign substances may come in contact with the product Do not use or store the product in a place of extremely high or l...

Страница 6: ...ause a fire Do not use the AC cord if the plug blades are unstable Poor connection may cause a fire Do not pull the AC cord forcibly or put heavy objects on it Breaking the wire may cause a fire and or electric shock The drip proof and dust proof performance of IP54 do not apply to the AC adapter and AC cord Follow instructions described below when handling them to prevent fume fire and or electri...

Страница 7: ...truction may cause a fire and or electric shock To charge the battery install it in ShieldPRO or use dedicated charger FC N013 option Charging using another method may cause a fire and or electric shock Do not short circuit the battery Doing so may cause a fire Do not heat the battery or place it in or near flame Doing so may cause a fire Do not disassemble the battery Doing so may cause a fire an...

Страница 8: ...off the power of this product or disable the wireless LAN feature Failure to follow this instruction may affect the function of medical equipment If traveling in an aeroplane where the use of wireless and electronic devices is prohibited turn off the power of this product or disable the wireless LAN feature This product may influence electronic devices If this product causes radio disturbance to o...

Страница 9: ...08 Page vii 1 6 Caution During Operation Take care when installing or removing the peripherals to avoid injury to hands or fingers The bottom face of this product gets hot during and immediately after operation Do not place it on your lap for a long time to avoid low temperature burn injury ...

Страница 10: ...th cigarette ash may cause data read write error or damage to the floppy disk drive Do not use floppy disks and or CD ROMs that are dirty Using a floppy disk dirty with sand dust and or liquid for example water may cause failure of the drive When relocating the product pay attention not to give an excessive shock and or vibration as defined in environmental specification If a shock and or vibratio...

Страница 11: ...amage if this product has been used in the above conditions To use this product in facilities and devices and or control systems take sufficient considerations for safety such as redundant configuration fire delay measures and malfunction prevention measures 6 This product including software is intended to be sold and used only in Australia NEC Australia does not support maintenance service and te...

Страница 12: ...O including software is Australian market specific and has not been certified for standards of any other country NEC Australia assumes no liability arising from the use of this product in any other country than Australia In addition no maintenance service and technical support for this product are provided in any other country than Australia ...

Страница 13: ...1S Ruggedised Notebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page xi 1 9 EMC Notice EMC compliance has been attained using cables except the LAN cable of a length of less than 3 metres EMC directive 89 336 EEC ...

Страница 14: ... Information Technology Equipment VCCI If used near a radio TV and or wireless device this product may cause poor reception Use this product according to descriptions in Notes on Use and relevant sections The wireless LAN 5 GHz can only be used indoors due to relevant radio laws The radio wave output of this product is lower than the reference value defined in Radio Frequency Exposure Protection S...

Страница 15: ...alled and used in accordance with the instructions may cause harmful interference to radio communications There is no guarantee that interference will not occur in any installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of ...

Страница 16: ...um distance of 20 cm 8 inches or more from the body of all persons High gain wall mount or mast mount antennas are designed to be professionally installed and should be located at a minimum distance of 30 cm 12 inches or more from the body of all persons Please contact your professional installer VAR or antenna manufacturer for proper installation requirements 1 12 2 1 Explosive device proximity w...

Страница 17: ...ured with the correct selection of frequency and channel for the country of use 1 12 2 5 USA Federal Communications Commission FCC This device complies with Part 15 of the FCC Rules Operation of the device is subject to the following two conditions This device may not cause harmful interference This device must accept any interference that may cause undesired operation NOTE The radiated output pow...

Страница 18: ...ct the local telephone company If this NEC equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice isn t practical the telephone company will notify the customer as soon as possible If the equipment is causing harm to the telephone network the telephone company may request that you di...

Страница 19: ...not erased completely may be restored by special software and used for unexpected purposes It is strongly recommended that the Hard Disk Erase feature in BIOS SETUP menu or the software or service for data erasure both available at stores should be used in order to avoid the trouble explained above NEC shall not assume any liability for such data disclosure caused by your failure to take the neces...

Страница 20: ...iption If the handling information is ignored the product may be damaged software used in the product may malfunction and or the data created by the user may be corrupted If the handling information is ignored the product may be damaged and or software used in the product may not operate normally This manual also uses the following symbols Symbol Description Supplement of the text Reference page ...

Страница 21: ...ical Conventions Concerning Keyboard Operation Keyboard keys are represented in bold faced letters Example Press Enter to exit When several keys are combined it is indicated using the plus sign press and hold the first key press another key and then release all the keys An illustration may be used to indicate keys ...

Страница 22: ...ce xiv 1 12 1 Use in Specific Environments xiv 1 12 2 Antenna Use xiv 1 12 2 1 Explosive device proximity warning xiv 1 12 2 2 Antenna warning xiv 1 12 2 3 Use on aircraft caution xv 1 12 2 4 Local restrictions on 802 11a 802 11b and 802 11g radio usage xv 1 12 2 5 USA Federal Communications Commission FCC xv 1 12 2 6 Europe frequency bands xv 1 13 Telephone Line Connection xvi 1 14 Transfer to Th...

Страница 23: ...gnetism including floppy disks 15 4 7 Use of ShieldPRO in an Industrial Environment 16 4 7 1 Dust proof and Drip proof Performance 16 4 7 1 1 Dust proof performance 16 4 7 1 2 Drip proof performance 16 4 7 2 Operating Temperature Range 16 4 7 3 Shock Resistance 17 4 7 4 Continuous Operation of ShieldPRO for Long Periods 17 4 8 Cleaning 18 4 8 1 Preparation for Cleaning 18 4 8 2 Cleaning Components...

Страница 24: ... Battery 34 5 5 1 Installing and Replacing the Battery 34 5 5 2 Charging Battery 35 5 5 3 Refreshing the Battery 36 5 5 4 Checking Remaining Battery Level 37 5 5 5 Recycling Batteries 38 5 5 6 Low Battery Charge Level 39 5 5 6 1 Reduction in remaining battery level during battery operation 39 5 5 6 2 Configuring ShieldPRO for low battery operation 39 5 5 7 Notes on Batteries 39 5 6 Tablet Buttons ...

Страница 25: ...N products 55 5 12 3 2 Security enabled by ShieldPRO 56 5 12 3 3 Activating the Wireless LAN 57 5 12 4 Serial Port 58 5 13 USB USB 2 0 59 5 13 1 Connecting USB devices to ShieldPRO 59 5 13 2 Removing USB devices from ShieldPRO 59 5 13 3 Connect disconnect proof enhanced connector 60 5 14 PC Card PCMCIA 61 5 14 1 Supporting CardBus 61 5 14 2 Installing a PC Card in ShieldPRO 61 5 14 3 Removing a PC...

Страница 26: ...tput Interface 68 5 19 6 Microphone Input Interface 68 5 19 7 Analog RGB Interface 69 5 19 8 Serial Interface COM1 70 5 19 9 USB Interface USB 1 2 3 70 5 19 10 SD Interface 70 6 Setting BIOS 71 6 1 BIOS SETUP Utility 71 6 1 1 Settings on BIOS SETUP Utility 71 6 1 2 Running Exiting BIOS SETUP Utility 71 6 1 2 1 Starting 71 6 1 2 2 Automatic Save changes and Exit 72 6 1 2 3 Exit menu 72 6 1 3 Loadin...

Страница 27: ...et Button Submenu 81 6 4 Security Menu 83 6 4 1 Security 83 6 4 1 1 Supervisor password 83 6 4 1 2 User password 83 6 4 1 3 Set supervisor password 83 6 4 1 4 Set user password 84 6 4 1 5 User password protection 84 6 4 1 6 Password on boot 85 6 4 1 7 Network boot setting 85 6 4 1 8 HardDisk security 85 6 4 1 9 No execute memory protection 87 6 4 1 10 Security chip configuration 88 6 4 2 Clearing ...

Страница 28: ...talling Windows Procedure 102 7 3 5 2 Change to keyboard or mouse of different key layout 105 7 3 5 3 Recovering settings made after purchase after re installation 106 7 4 Installing Supplied Drivers and Applications 107 7 4 1 Chipset drivers 107 7 4 1 1 Supported operating systems 107 7 4 1 2 Installation procedure 107 7 4 2 VGA Drivers 107 7 4 2 1 Supported operating systems 107 7 4 2 2 Installa...

Страница 29: ...114 7 4 9 Infineon Security Platform 114 7 4 9 1 Overview 114 7 4 9 2 Supported operating systems 114 7 4 9 3 BIOS setting procedure 115 7 4 9 4 Installation procedure 115 7 4 9 5 Starting procedure 116 7 4 9 6 Usage 116 7 4 9 7 Deletion procedure 116 7 4 10 FC Button Setting Tool 117 7 4 10 1 Overview 117 7 4 10 2 Supported operating systems 117 7 4 10 3 Installation procedure 117 7 4 10 4 Deleti...

Страница 30: ...Drive FC HD60KN Standard 131 9 2 1 Specification of HDD standard 131 9 2 2 HDD Removal Procedure 131 9 2 3 HDD Installation Procedure 132 9 3 Hard Disk Drive for Wide Temperature Range FC HD40KN 134 9 3 1 Specification of HDD standard 134 9 4 Spare Battery FC N011 Standard Type 135 9 4 1 Specification of FC N011 135 9 4 2 Handling FC N011 135 9 4 2 1 Handling of battery in use or charging 136 9 4 ...

Страница 31: ...on 142 10 1 3 2 Power on 142 10 1 3 3 Battery 145 10 1 3 4 Display 145 10 1 3 5 Hardware devices 147 10 1 3 6 HDD 147 10 1 3 7 File storage 148 10 1 3 8 Keyboard mouse and touch pad 149 10 1 3 9 Network LAN 149 10 1 3 10 Wireless LAN 151 10 1 3 11 PC card 153 10 1 3 12 Power management 153 10 1 3 13 Software 155 10 1 3 14 Sound 155 10 1 3 15 External CD R W with DVD ROM drives 156 10 1 3 16 Extern...

Страница 32: ......

Страница 33: ... in TFT color LCD display XGA with touch panel Note 8 Stuck pixels of LCD Note 9 0 0005 or less Graphic accelerator Built in mobile Intel 945GM Express chip set Dual display Note 10 smoothing and screen rotation features available Video RAM 128MB max use of main memory Resolution and display colors LCD 1024 768 dots 16 77 million colors Note 11 External monitor 1600 1200 dots max Note 12 16 77 mil...

Страница 34: ...and output common to headphone line stereo mini jack PC card slot Notes 13and 20 1 Type I II slot Type III unavailable conforming to PC Card Standard and compatible with CardBus SD card slot Notes 13and 20 1 slot Security feature Security software included as standard Note 21 Finger print sensor Customised Order Option Built in type line type Authentication by fingerprint at OS logon or release of...

Страница 35: ...on 15 W in normal use 50 W maximum Energy efficiency Power saving achievement rate Target year 2005 Note 25 S division 0 00025 AAA Target year 2007 Note 26 I division 0 0020 A Outside dimension 284 W 255 D 48 H mm excluding projections and bumper Weight Approx 2 5 kg including standard battery Installed OS Microsoft Windows XP Professional Service Pack 2 ...

Страница 36: ... standard of ISO13406 2 10 An external display screen may be different from the LCD display of ShieldPRO 11 16 77 million colour display is accomplished by the dithering feature of graphic accelerator 12 The resolution and number of colours available will depend on the resolution and refresh rate of the connected display The LCD display on ShieldPRO can display the same screen as an external displ...

Страница 37: ...battery operation time measurement method Ver 1 0 The time varies depending on operating environments brightness of LCD display and system settings 24 These standards are required for CE marking 25 The energy consumption efficiency is obtained by dividing the power consumption measured based on the measurement method defined by the Rationalization in Energy Use Law target year 2005 by the composit...

Страница 38: ... Standard HDD SerialATA spec 60GB Standard battery 1 Wireless LAN Yes Fingerprint authentication No 5 2GB 1GB 2 2 Wireless LAN No Fingerprint authentication No NOTES 1 The key assignments are based on the Standard English keyboard layout The part number of ShieldPRO can be found on the base of the unit The Windows XP pre installed model of ShieldPRO already has Microsoft Windows XP Professional Op...

Страница 39: ...te 1 Operating Sinusoidal wave 0 075 mm 0 P in frequency range 10 to 55 Hz 9 8 m s 2 0 P in frequency range 55 to 500 Hz Storage Sinusoidal wave 0 15 mm 0 P in frequency range 10 to 55 Hz 19 6 m s 2 0 P in frequency range 55 to 500 Hz Random wave 0 04G 2 Hz in frequency range 20 to 1000 Hz 6 dB Octave in frequency range 1000 to 2000 Hz Evaluation standard Operating Sinusoidal wave IEC68 2 6 Storag...

Страница 40: ...f ShieldPRO is equipped with one or more NEC or commercial options the most severe environmental condition among those for ShieldPRO and the options is applied While ShieldPRO is stored in a place at ambient temperature of 0ºC or lower the clock in ShieldPRO may drift Set the clock the next time ShieldPRO is used ...

Страница 41: ... ShieldPRO can be used as a notebook or tablet PC ShieldPRO has several characteristics including its light weight various security features and installation of touch panel to enhance user friendliness The hard disk drive expanded RAM board and battery pack can be replaced and are accessible on the base of ShieldPRO ...

Страница 42: ...switch to prevent the switch from being set unintentionally enabled by BIOS setting 90 3 Power switch Allows you to turn on off power 4 Fingerprint sensor Reads fingerprint Customised Order Option 118 5 Tablet buttons Allows the security screen rotation and LCD brightness adjustment features to be executed directly You can assign any key codes to these buttons through BIOS 41 6 Keyboard 42 7 Touch...

Страница 43: ...dby state 0 to 6 of the full level OFF Power off or not in use 23 10 Battery charge lamp Indicates battery status OFF Discharging during battery refresh or full discharged and no AC adapter or full charge completed Solid orange Charging Blinking orange Occurrence of error 35 11 Disk access lamp Lit in green indicates built in HDD activity 12 Caps lock key lamp Indicates whether the caps lock featu...

Страница 44: ... lock Connects with a commercial security cable 126 5 External monitor output connector Connects with an external analog RGB monitor 51 6 Serial connector Connects with a serial device such as a modem 58 7 LCD display fixing lock Locks the LCD display 21 8 Stylus storage area Stores the attached stylus 9 Battery storage area Stores the attached battery 34 10 Disk drive storage area Stores disk dri...

Страница 45: ...available 59 14 USB connector 2 Connects with a USB device USB2 0 available 59 15 USB connector 3 Connects with a USB device USB2 0 available 59 16 SD card slot Accepts an SD card 63 17 PC card slot Accepts a PC card PCMCIA of type II 61 18 Modular connector for phone line Connects with phone line 2 Wire 52 19 LAN 1000BASE T connector Connects with LAN 1000BASE T 100BASE TX 10BASE T cable 53 ...

Страница 46: ...e used in household environments conforming to the reference level of the Voluntary Control Council for Interference by Information Technology Equipment VCCI 2 If ShieldPRO is used near a radio TV and or wireless device ShieldPRO may cause poor reception Also a device generating intense magnetic field located near ShieldPRO may cause ShieldPRO to operate improperly If this occurs move ShieldPRO aw...

Страница 47: ... exceeding those defined in the environmental specification to ShieldPRO Ensure the hard disk drive is not subject to strong shocks when the drive is removed from ShieldPRO 4 6 6 Notes on handling of devices sensitive to magnetism including floppy disks A magnet to sense opening or closing of the LCD display panel is contained at the upper left corner of the panel The magnet may destroy data saved...

Страница 48: ...y from any angle by a spray nozzle Ensure ShieldPRO is not left wet for a long period If it is wet wipe and dry with a cloth To ensure drip proof performance the connector HDD battery and memory covers must be closed properly Always operate ShieldPRO with its base facing downward Use optional drip proof cables to connect to the power connector and the LAN and serial ports For other ports use conne...

Страница 49: ...ngly it is recommended to repair ShieldPRO immediately when damaged 4 7 4 Continuous Operation of ShieldPRO for Long Periods If ShieldPRO is operated continuously for a long period the lifespan of parts in ShieldPRO may be reduced Therefore NEC may charge for the repair of ShieldPRO within the warranty period if subjected to continuous operation for a long period If a hard disk drive HDD is used r...

Страница 50: ... keyboard 1 Wipe the main unit touch pad and keyboard with the prepared cloths 2 If dust is in the gaps in the keyboard remove it by using commercial computer cleaner 3 If dust cannot be removed contact your ShieldPRO supplier 4 8 2 2 LCD display Wipe the LCD display with a soft dry and clean cloth Do not use a wet cloth 4 8 2 3 Power cord and AC adapter If ShieldPRO is left connected to the power...

Страница 51: ...electric shock or fire may occur 3 Remove all cables connected to ShieldPRO 4 Remove the battery 5 Package ShieldPRO securely so that it can not be damaged Minimise shock and vibration during transportation 4 9 1 Storage of ShieldPRO Remove the battery from ShieldPRO if it will be stored for a long period Do not store the battery in a place where the temperature may exceed 60ºC This can cause dete...

Страница 52: ...posal of Devices For disposal of ShieldPRO hard disk drives and options contact your ShieldPRO supplier See 5 5 5 Recycling Batteries for disposal of the battery Do no put the battery close to fire or soak it with water Failure to follow this instruction may cause the battery to catch on fire fume or explode ...

Страница 53: ...y panel 5 1 2 Closing the LCD Display Panel 1 Align the guide supports on the base unit to the guides on the LCD display panel and close the panel 2 Pull up latch A 3 Hook latch B onto the LCD display panel and push down latch A to securely close If latch B is hooked improperly check if the guide on the LCD display is aligned with the guide support on the base unit Pull up latch A Unlatch latch B ...

Страница 54: ...play panel clockwise by more than 180º Do not rotate the LCD display panel anti clockwise 3 Align the guides on the display panel with the guide supports on the base unit and close the panel with the LCD display facing upward 4 Pull up latch A 5 Hook latch B onto the LCD display panel and push down latch A to securely close the display panel If latch B is hooked incorrectly check if the guide on t...

Страница 55: ...te Power off state In the power off state ShieldPRO is completely shut down Power on state In the power on state ShieldPRO is in normal operation mode Suspend standby state In suspend standby state working data is temporarily saved in memory Power consumption is suppressed by suspending the hard disk drive and other devices and changing the LCD display into power saving state The only power used i...

Страница 56: ...less power than suspend standby state Some operating systems do not support hibernate state 5 3 1 2 Power Lamp The power lamp s display changes depending on power states as shown in the following table Supply of power Power state Power lamp Supply of AC power Power off OFF Power on Solid green Suspend standby state Blinking green Hibernate state OFF No supply of AC power Remaining battery level 11...

Страница 57: ...use ShieldPRO is designed to prevent battery power from being consumed by turning off standby power in the power off state This does not occur in use of WakeOnLAN since the standby power remains to sense LAN signals Switching Off ShieldPRO To switch ShieldPRO off follow either of the procedures below Close all applications prior to powering down ShieldPRO Before turning off the power confirm that ...

Страница 58: ...Click the Advanced tab on the Power Options Properties dialog box and select Stand by in field When I press the power button on my computer Click Control Panel Power Options Click the Advanced tab on the Power Options Properties dialog box and select When I close the lid of my portable computer in the Standby field Before you can suspend standby and then resume ShieldPRO wait for five seconds or l...

Страница 59: ...activity for a set period Click Control Panel Power Options and change the System standby settings to the desired values Entering ShieldPRO into suspend standby state 1 Leave ShieldPRO inactive for the timeout period 2 The power lamp blinks green and ShieldPRO enters suspend standby state Resuming ShieldPRO recovering ShieldPRO from suspend standby state 1 Press the power button or power button pl...

Страница 60: ...etwork administrator to check if suspend standby state can be used Other notes Always abort communication software if used before entering suspend standby state If suspend standby state is entered while communication is active the line may be left open and telephone line fees may apply ShieldPRO may not be resumed properly if a SCSI PC card is used depending on the combination of the SCSI PC card ...

Страница 61: ...hieldPRO into hibernate state from power on state use either of the following methods Using Windows Exit menu 1 Click Start Shut Down 2 Click Start Shut Down Turn Off Computer Then hold the Shift and click Hibernate Using the power switch Press the power switch The working condition is saved to the hard disk drive The power is turned off and ShieldPRO is entered into hibernate state Do not press t...

Страница 62: ... on the keyboard to activate the display ShieldPRO may not be resumed properly if a SCSI PC card is used depending on the combination of the SCSI PC card and the connected device Do not connect or disconnect a USB device to from ShieldPRO while ShieldPRO transits to hibernate state Do not replace disks and PC and SD cards while ShieldPRO transits to hibernate state Failure to follow this instructi...

Страница 63: ...ebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 31 off forcibly Then the settings in the BIOS Setup Menu may cause the unit to return to the factory default values Reset the settings for the BIOS Setup Menu again if required ...

Страница 64: ... and or an electric shock Do not use this product if dust has accumulated on the AC power cord plug If dust accumulates on the power plug electrical discharge occurs between plug pins and it may cause a fire Always hold the plug of the AC cord during its removal Do not pull by the cord Breaking the wire while connected to the supply may cause a fire Do not pull the AC cord forcibly or put any heav...

Страница 65: ...them with other devices If the AC adapter is connected to another device it may be damaged To remove the AC adapter first pull out the AC plug from the power outlet and then the other end of the power cable from ShieldPRO Removing the plugs in the reserve order may cause the AC adapter and or ShieldPRO to be damaged Always hold the plug of the AC adapter when removing Do not pull by the cord ...

Страница 66: ... shock Do not drop the battery Doing so may cause damage to the battery Dispose of used batteries according to the instructions See 5 5 5 Recycling Batteries The life of a fully charged battery varies depending on the environment and condition in which ShieldPRO is used The battery life may be shortened if applications access peripheral devices frequently Make sure that if you are relying on the b...

Страница 67: ...e battery removal support is not pinched when replacing the cover If dust and or dirt adhere to the silicon rubber on rear of the cover the water proof and and dust proof performance of the cover may be compromised Wipe the silicon rubber to remove dust and dirt before installing the cover 5 5 2 Charging Battery WARNING There is a risk of explosion if battery is replaced by an incorrect model Disp...

Страница 68: ...ed to run the battery refresh process The refresh process consists of full charge full discharge and full recharge of the battery in that order It takes about 4 5 hours for the refresh process If the battery has just been purchased or has not been used for a long period its performance is reduced temporarily The indicator of the remaining battery level may show an error The refresh process consist...

Страница 69: ... charge lamp turns from orange to unlit 5 5 4 Checking Remaining Battery Level For Windows XP 1 Click Start Control Panel Power Options The Power Options Properties dialog box appears 2 Select the Power Meter tab and check Show details for each battery To activate the screen wait for several minutes after the AC adapter is disconnected from ShieldPRO Total time remaining may be different from the ...

Страница 70: ...ces because they are recyclable To protect valuable resources do not dispose of batteries but return them to a recycling centre Notes on handling batteries in recycling Insulate connectors with tape Do not peel off coating Do not disassemble batteries To store batteries place them in a rugged case and put the lid on the case Store batteries in a place where they cannot get wet Do not leave batteri...

Страница 71: ...ttery operation The operation of ShieldPRO in a low or no battery charge level can be configured in the Windows Control Panel settings For Windows XP 1 Click Start Control Panel Power Options Then the Power Options Properties dialog box appears 2 Click the Alarms tab and change the alarm options 3 The Alarm options allow the computer to automatically change to Standby or Shutdown state when the ba...

Страница 72: ...tely To remove the battery ensure there is no contact between the battery pins and any conductors including metals and water Shorting of the pins may damage the battery Store the battery at a low temperature and in a dry place Do not leave the battery in a place where the temperature exceeds 60ºC Do not leave the battery for three months or longer without recharging The battery lifespan specified ...

Страница 73: ...creen Tablet button 3 Enter Tablet button 4 Increases brightness of the LCD screen Tablet button 5 Decreases brightness of the LCD screen Tb Tablet button 1 Esc Tb Tablet button 2 Tab Tb Tablet button 3 Starts the screen keyboard Tb Tablet button 4 Moves the cursor upward Tb Tablet button 5 Moves the cursor downward 5 6 2 Label Pasting Area When key assignment is changed you can paste a label show...

Страница 74: ...ption Fn F1 Switches the keyboard backlight status from Dark Bright Off only for backlight keyboard model Fn F2 Toggles the wireless LAN feature from ON OFF Fn F3 Changes the display mode from LCD to External monitor to Display on both monitors if an external monitor is connected to ShieldPRO Note In the DOS mode only LCD or Display on both monitors can be selected Fn F4 Switches the backlight of ...

Страница 75: ...Page Down Fn Home Home Fn End End Fn Alt Right Alt Fn Right Windows Some Operating Systems and software may disable some of the hot keys 5 7 1 2 Typing the euro symbol To type the Euro symbol follow these steps to change the key layout of the keyboard 1 Click Start Control Panel 2 Click Regional and Language Options 3 Click Details in Text services and input languages of the Language tab NOTE If y...

Страница 76: ...NEC ShieldPRO FC N21S Ruggedised Notebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 44 9 Click OK 10 Click OK After restarting Windows the Euro symbol can be entered by pressing Ctrl Alt 5 ...

Страница 77: ...ed move your finger until the cursor reaches the intended point drag After dragging to the intended point in the selected range release the left button drop The object is dropped at the new point Or Tap the pad twice with your finger lightly and leave your finger in contact with the pad after the second tapping Then move your finger on the pad to drag the selected object to the intended point The ...

Страница 78: ...08 Page 46 For Windows XP 1 Click Start Control Panel Mouse The Mouse Properties dialog box appears 2 You can set the operations of the touch pad by selecting the Buttons Pointers and or Pointer Options tabs The features of the touch pad can be enabled disabled by changing the BIOS settings ...

Страница 79: ...ons Sliding your finger or the stylus on the panel moves the pointer on the screen also called the cursor If you reach the end of the panel remove your finger and put it at the opposite end to continue on the same line The table below describes general terms with which you should be familiar on the touch panel Term Operation Point Move your finger or the stylus on the panel to move the cursor to t...

Страница 80: ...t of the touch pad 5 9 2 Touch Panel Calibration The position of pointer must be compensated in the following cases The resolution of the screen is changed or The pointer is not moving properly Compensate the point of the pointer using the following procedure 1 Click Start All Programs Gunze TPDD Calibrate 2 Click the four sides specified with red mark on the screen with the stylus for calibration...

Страница 81: ... 5 10 Display Feature The display features of ShieldPRO are characterised as follows 12 1 in TFT Thin Film Transistor colour LCD display of resolution 1024 768 XGA Extended Video Graphics Array Concurrent display of both LCD display and external monitor Some Operating Systems may limit display modes ...

Страница 82: ...ge from 640 480 to 1920 1200 and the number of colours of 8 16 and or 32 bits However available resolutions and number of colours may be limited by the external monitor Notes on colour 8 bits 256 colours 16 bits High Colour or 65 536 64 K colours 32 bits True Colour 16 770 000 16 M colours 16 77 million colour display is accomplished by the dithering feature of the graphic accelerator Some Operati...

Страница 83: ...FF 2 Connect an approved monitor cable to the external monitor 3 Turn on the power of the monitor before turning on the power of ShieldPRO 4 If nothing appears on the monitor once ShieldPRO is running press Fn F3 to select the monitor or both the monitor and LCD display simultaneous display 5 To adjust the display follow the operations described in 5 11 1 Adjusting Screen Display Some Operating Sy...

Страница 84: ...nector to be damaged Connecting a modular cable to the LAN connector may cause a fault to occur Ensure that the correct cable is connected to the RJ11 or LAN port 1 Turn off the power of ShieldPRO 2 Remove the modular cable from the phone if connected 3 Insert one end of the modular cable to the RJ 11 connector modular connector for phone line on ShieldPRO Make sure it is inserted as far as possib...

Страница 85: ...andby or hibernate state Always ask a system administrator whether a network application may be used in suspend standby or hibernate state Some applications may cause data to be lost when ShieldPRO is recovered from suspend standby or hibernate state 5 12 2 1 Connecting ShieldPRO to network To connect ShieldPRO to network a LAN cable sold separately is required 1 Insert one end of a LAN cable to t...

Страница 86: ...ity Network Boot Setting Keyboard mouse Lock Disabled Without the setting keyboard and mouse operations are disabled at the remote computer 2 Settings associated with network adaptor For Windows XP the following settings are required For the advanced network configuration click Control Panel Network Connections right click Local Area Connection and click Properties Configure For the power manageme...

Страница 87: ...proximity such as crowded trains turn off the power of ShieldPRO or disable the wireless LAN feature ShieldPRO may have bad influences on people using medical devices including cardiac pacemakers or hearing aids Airlines currently prohibit wireless and electronic devices from being used in aeroplanes depending on flight conditions This also applies to ShieldPRO ShieldPRO may have negative influenc...

Страница 88: ... risks Preventing interception Setting an encryption key by using the WEP feature allows wireless LAN data among communication devices using the encryption key to be encrypted However encryption keys may possibly be known by outsiders or be decrypted by decryption technology Accordingly it is recommended to change encryption keys periodically Keys can be set using the Wireless Network Setup Wizard...

Страница 89: ...ggedised Notebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 57 5 12 3 3 Activating the Wireless LAN For Windows XP Press Fn F2 to enable the wireless feature Pressing Fn F2 again will disable the wireless feature ...

Страница 90: ...ices via a serial cable To connect a serial device to ShieldPRO follow the procedure below 1 Confirm that Enabled is selected in item Serial Port A in BIOS setting See 6 Setting BIOS for details 2 Confirm that the power of ShieldPRO is off 3 Insert the cable of a serial device to the serial port on ShieldPRO Some Operating Systems may limit serial features 4 Turn on the power of ShieldPRO ShieldPR...

Страница 91: ...nknown device If so remove the connector from the USB connector and reconnect it again Do not connect or remove a USB device to from ShieldPRO in suspend standby state transition to suspend standby state recovery from suspend standby state hibernate state transition to hibernate state or recovery from hibernate state If ShieldPRO connects with one or more USB devices it may not be able to enter in...

Страница 92: ...Stop a Hardware device is indicated Select the device to be removed and click OK 4 Click Close to close the Safely Remove Hardware or Remove Hardware dialog box Remove a USB device in the correct procedure to ensure ShieldPRO operates properly 5 13 3 Connect disconnect proof enhanced connector USB connector 1 is the connect disconnect proof enhanced connector This is a robust USB connector that pr...

Страница 93: ...m ShieldPRO in suspend standby state Changing the device configuration of ShieldPRO may cause data to be lost Do not install or remove a PC card in or from ShieldPRO while one or more applications are operating Do not leave the PC card ejected when ShieldPRO is stored Failure to follow this instruction may cause the card and or slot to be damaged 1 The PC card slot is located on the right side of ...

Страница 94: ...NEC ShieldPRO FC N21S Ruggedised Notebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 62 Unless the PC card is removed using this procedure ShieldPRO may operate improperly ...

Страница 95: ... required 5 15 1 Data Transfer Rate The SD card slot on ShieldPRO has the data transfer rate of 8MB sec 1 If an SD card for higher data transfer rate is used the rate is limited to 8MB sec 1 1 The data transfer rate is only the theoretical value and may be different from the effective rate 5 15 2 Notes on Handling and Storage of an SD Card 5 15 2 1 Do not take the following actions with an SD card...

Страница 96: ...curely into the SD card slot with its front surface facing upward 5 15 5 2 Removing SD card from SD card slot Before the SD card can be removed the card must always be halted Do not remove the SD card from the SD card slot in any of the following cases Failure to follow this instruction may cause important data to be damaged or the SD card to be accessed improperly at the next installation ShieldP...

Страница 97: ...accept a 3 5 mm plug 5 17 Output Terminal Common to Line and Head Phone The output terminal can connect a commercial headphone or audio device to output audio data The terminal can accept a 3 5 mm plug Any audio device connected to the output terminal should be equipped with an appropriate amplifier 5 18 Built in Speaker ShieldPRO is equipped with a monaural speaker of 0 5 W output in the base of ...

Страница 98: ... 7 CE1 8 CADR 10 9 OE 10 CADR 11 11 CADR 9 12 CADR 8 13 CADR 13 14 CADR 14 15 WE 16 IREQ 17 CAVCC 18 CAVPP 19 CADR 16 20 CADR 15 21 CADR 12 22 CADR 7 23 CADR 6 24 CADR 5 25 CADR 4 26 CADR 3 27 CADR 2 28 CADR 1 29 CADR 0 30 CADATA 0 31 CADATA 1 32 CADATA 2 33 IOIS16 34 GND 35 GND 36 CD1 37 CADATA 11 38 CADATA 12 39 CADATA 13 40 CADATA 14 41 CADATA 15 42 CE2 43 VS1 44 IORD 45 IOWR 46 CADR 17 47 CADR...

Страница 99: ...gedised Notebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 67 53 CADR 22 54 CADR 23 55 CADR 24 56 CADR 25 57 VS2 58 RESET 59 WAIT 60 INPACK 61 REG 62 SPKR 63 CHSTS 64 CADATA 8 65 CADATA 9 66 CADATA 10 67 CD2 68 GND ...

Страница 100: ...interface 1000BASE T Connector RJ45 Pin number Signal name Pin alignment 1 LA_TRD0 8 1 2 LA_TRD0 3 LA_TRD1 4 LA_TRD2 5 LA_TRD2 6 LA_TRD1 7 LA_TRD3 8 LA_TRD3 5 19 4 AC adapter jack Pin number Signal name Pin alignment 2 ADP IN 3 AC GND 4 AC GND 5 19 5 Headphone Output Interface Pin number Signal name Pin alignment 1 AGND 2 LEFT 3 RIGHT 5 19 6 Microphone Input Interface Connector Mini jack female 2 ...

Страница 101: ...9 Pin number Signal name Pin alignment 1 AGND 2 LEFT 3 RIGHT 5 19 7 Analog RGB Interface Connector D sub 15 pin connector female Pin number Signal name Pin alignment 1 RED 2 GREEN 3 BLUE 4 NC 5 GND 6 GND 7 GND 8 GND 9 VP50 10 GND 11 NC 12 DDCA 13 HSYNC 14 VSYNC 15 DDCL 10 6 5 4 3 2 1 15 14 13 12 11 ...

Страница 102: ...mber Signal name Pin alignment 1 DCD 1 5 6 9 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI 5 19 9 USB Interface USB 1 2 3 Pin number Signal name Pin alignment 1 5V 1 2 3 4 2 D 3 D 4 GND 5 19 10 SD Interface Connector SD slot 12 pin connector female Pin number Signal name Pin alignment 1 CD DATA3 8 7 6 5 4 3 2 1 9 2 CMD 3 GND 4 MEDIA_3V 5 CLK 6 GND 7 DATA0 8 DATA1 9 DATA2 ...

Страница 103: ... time Select language used on the BIOS SETUP Utility Set hardware environment Set security Set power management Set boot sequence of ShieldPRO Any settings changed on the BIOS SETUP Utility will be effective after rebooting If both supervisor and user passwords are set changes cannot be made on some items on the BIOS SETUP Utility when logged in with the user password If some settings are incorrec...

Страница 104: ...the BIOS SETUP utility the ShieldPRO will automatically reboot Option Description Exit Saving Changes Saves the changes made and exits the BIOS SETUP Utility Pressing F10 can do the same exit operation Exit Discarding Changes Exits the BIOS SETUP Utility without saving the setting values discarding any changes made Load Setup Defaults Overwrites default values to all setting values The default val...

Страница 105: ... Turn on the power of ShieldPRO 2 When the message Press F2 to SETUP or Press F12 to Network boot appears on the BIOS Start screen press F2 3 The BIOS SETUP Utility appears 4 Press F9 5 The Setup Confirmation dialog box appears 6 Select Yes and press Enter 7 The system reads default settings 8 Press F10 9 Select Yes to save the default settings and press Enter 10 The system saves the default value...

Страница 106: ...rn to the Main menu display See 6 2 2 Primary Master Submenu 6 2 1 4 Processor settings Processor information If you move the cursor to this option and press Enter the relevant setting submenu appears on the screen Option Parameter Description Displayed value CPU Speed View only Indicates the speed of the installed CPU by the number of clocks 1200MHz CPU Type View only Indicates the type of the in...

Страница 107: ...bmenu Select Advanced I O Device Configuration SMART Device Monitoring to display the setting information If you change settings the new information resulting from the change is displayed after rebooting Option Parameter Description SMART Monitoring Enabled or Disabled appears if the SMART Monitoring is enabled or disabled ...

Страница 108: ...1 3 Summary screen The option allows you to specify whether the system setting status is displayed on booting Option Parameter Description Summary screen Disabled Enabled Set to Enabled to display the system setting status on booting Shaded value Factory setting 6 3 1 4 Silent boot This option allows you to select the screen displayed on booting Option Parameter Description Silent Boot POST screen...

Страница 109: ...abled to replace the features of Fn and Left Ctrl of the keyboard to be replaced each other Shaded value Factory setting 6 3 1 7 Tablet button This option allows you to assign features to the tablet buttons If you move the cursor to this option and press Enter the relevant setting submenu appears on the screen See 6 3 4 Tablet Button Submenu 6 3 1 8 DMI event logging This option displays the syste...

Страница 110: ... management of each PC for easy system management 6 3 2 PCI Configuration Submenu The PCI Configuration Submenu allows you to set features of PCI devices built into ShieldPRO Option Parameter Description On Board LAN Provide settings for on board LAN devices If you move the cursor to this option and press Enter the relevant setting submenu appears on the screen LAN Controller Disabled Enabled Enab...

Страница 111: ...m Set to Enabled to enable the built in modem Card Bus Controller Disabled Enabled Set to Disabled to disable the card bus controller PCMCIA Set to Enabled to enable the card bus controller PCMCIA Display Out CRT LCD LCD CRT Specify the monitor s on which the screen data is displayed Set to CRT to display screen data on the external only monitor from boot up Screen data is not displayed on the bui...

Страница 112: ...e driver Set to Disabled to control from the BIOS Legacy USB Support Disabled Enabled Enable or disable the legacy USB feature Set to Disabled to disable the legacy USB feature Booting from an external USB device is also disabled Set to Enabled to enable the legacy USB feature Parallel ATA Disabled Enabled Set to Disabled to disable the built in parallel ATA IDE adapter Set to Enabled to enable th...

Страница 113: ... Button 3 Tablet Button 4 Tablet Button 5 Tb Tablet Button 1 Tb Tablet Button 2 Tb Tablet Button 3 Tb Tablet Button 4 Tb Tablet Button 5 Shaded value Factory setting The table below shows the correlation between actual tablet buttons and options No Option Usual feature Feature of Tb Tablet button Tablet Button 1 Ctrl Alt Del Esc Tablet Button 2 Screen rotation Tab Tablet Button 3 Enter Starting sc...

Страница 114: ...OFF 0101 h Switch wireless LAN enabled disabled 0102 h Switch screen output port 0103 h LCD backlight OFF 0104 h FC button 1 E048 h FC button 2 E03A h Screen rotation Starting screen keyboard FC button 1 and FC button 2 are enabled only in operation of Windows FC Button 1 and FC Button 2 can run the execution command or application start registered on the FC Button Setup utility dialog box ...

Страница 115: ...description of a user password see 6 4 1 1 Supervisor password as an example above The user password is intended to limit users of the BIOS SETUP Utility and also limit access to items which can be set on the menu 6 4 1 3 Set supervisor password If a supervisor password is set access to the BIOS SETUP Utility is limited 1 Select Set Supervisor Password and press Enter The setting dialog box appear...

Страница 116: ...etting screen appears 2 Enter a new password in field Enter New Password and press Enter 3 Enter the same password in field Confirm New Password for confirmation and press Enter 4 When message Changes have been saved appears press Enter 5 The value in field User Password is is changed to Set You can check and change all setting items if you enter the BIOS SETUP Utility with the supervisor password...

Страница 117: ... Mouse Lock Disabled Enabled Allows you to set the operations of the keyboard and mouse on remote PME booting until OS is started Set to Disabled to allow the keyboard and mouse to be used Set to Enabled to lock the keyboard and mouse so they are unavailable BIOS LOCK Disabled Enabled Allows you to set Password on boot on remote PME booting Set to Disabled to boot without the user password being r...

Страница 118: ...e are two HDD passwords HDD master and HDD user passwords 1 Select Assign HDD Password and press Enter 2 Enter a supervisor password in field Enter New Master Password and press Enter 3 Enter the same password in field Confirm New Master Password for confirmation and press Enter 4 The Assign HDD User Password dialog box appears 5 Enter a supervisor password in field Enter New User Password and pre...

Страница 119: ...free of important data Hard Disk Erase does not appear in the menu if you enter the BIOS SETUP Utility with the user password The HDD master and HDD user passwords set may not be entered even if Primary Master HDD Password is set to Enabled when booting 6 4 1 9 No execute memory protection This option allows you to specify whether the DEP Data Execution Prevention feature of the HDD is enabled or ...

Страница 120: ...he security chip TPM Security Platform Disabled Enabled Enable or disable the security chip TPM feature Set to Disabled to disable the security chip TPM feature Set to Enabled to enable the security chip TPM feature This option appears when Security Chip is set to Enabled Clear Security Chip No setting Clears the user information in the security chip TPM Select this option and press Enter to displ...

Страница 121: ...NEC ShieldPRO FC N21S Ruggedised Notebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 89 If you forget your password you cannot cancel it Accordingly if a password is set manage it carefully ...

Страница 122: ... on again Set to Stay Off so that the power is not turned on with the power on of the AC adapter Set to Last State to return to the state at AC power off If AC power is interrupted when the power is on the power will be turned on If AC power is interrupted when the power is off the power is not turned on Set to Power On so that the power is turned on with the power on of the AC adapter Intel R Spe...

Страница 123: ...attery feature Select Yes and press Enter to refresh the battery Shaded value Factory setting Enabling or disabling Wake On Ring If ShieldPRO is connected with a modem provide the OS with the proper modem settings For example For Windows XP 1 Click Start Control Panel Phone and Modem Options Modems and select the installed modem If Wake on Ring is set to Enabled 2 Click Properties and check field ...

Страница 124: ... temperature Press F5 key to decrease value F6 key to increase value Do not change the value of the option Lower Limit 5 Indicates the lower limit of the monitoring temperature Press F5 key to decrease value F6 key to increase value Do not change the value of the option Voltage Sensor Disabled Enabled Specify the voltage monitoring feature Set to Disabled to disable the voltage monitoring feature ...

Страница 125: ...t to Enabled to not turn on the HDD power if the temperature of the HDD is low This option appears if HDD Thermal Sensor is set to Enabled Shaded value Factory setting POST is an acronym for Power On Self Test a self diagnosis feature done by BIOS when ShieldPRO is booted by power on or reset operation ...

Страница 126: ...start the OS 2 Press F5 or F6 to move the cursor up or down in the list 3 Press x to move the cursor between Boot priority order and Excluded from boot order Up to eight devices can be registered in Boot priority order The factory set priority is defined as follows 1 USB CD ROM 2 USB FDC 3 Master HDD 4 Onboard LAN device The actual dialog box appears as follows Boot priority order 1 USB CDROM USB ...

Страница 127: ...ed it may appear to have a hole or be damaged However this does not indicate that the label is damaged The transparent part of the label may have a unique shape due to special processing that makes it different from others Note that Windows XP installed in ShieldPRO does not support upgrading downgrading by Microsoft 7 1 1 Microsoft Windows XP Service Pack 2 The Operating System installed on the W...

Страница 128: ...For example When organisation and or owner are changed after Microsoft Excel is installed Selecting Control Panel System causes the organisation and owner after registry change to be displayed The version information in the Help file of Microsoft Office products if installed indicates the organisation and owner after registry change 1 Registry change procedure 1 Start Windows XP 2 Click Start Run ...

Страница 129: ...r re installation of Windows XP in the following situations Recovering the system from unresolvable problems At power on the power lamp turns on but Windows does not start One or more programs in the HDD do not operate System files in the HDD are erased unintentionally Returning to Last Known Good Configuration cannot solve the problem Windows XP was started in safe mode but the problem cannot be ...

Страница 130: ...essional is selected and press Enter 5 The Hardware Profile Configuration Recovery Menu dialog box appears 6 Any of the following options can be selected on the menu Hardware profile selection used at startup of this device Switch configuration at previous normal startup Reboot this device System repair 7 To restart Windows XP with the configuration before occurrence of the problem press L Then pr...

Страница 131: ...fore starting reloading Reloading returns all settings including network settings to the factory defaults Remove peripheral devices purchased separately from ShieldPRO except USB CD Drive Carry out reloading with only the devices connected to ShieldPRO that were the ones shipped with it Peripheral devices purchased separately should not be connected to ShieldPRO during reloading If a supervisor pa...

Страница 132: ...uring the reloading During reloading ensure the ShieldPRO is powered by the mains connection Do not turn off the power in the middle of the reloading Setting the power switch to OFF or disconnecting the power cable in the middle of the setup may cause a fault to occur If the screen seems to freeze the setup program may still be in operation This does not indicate that the system is defective Conti...

Страница 133: ...g the following procedure 1 If Welcome to the Found New Hardware Wizard appears click No not this time and then click Next 2 Click Install the software automatically and then click Next Message Please wait while the wizard installs the software appears 3 If the Completing the Found New Hardware Wizard dialog box appears click Finish 7 3 4 2 Recovering settings made after purchase after reloading A...

Страница 134: ... password or change the BIOS SETUP as follows Select Security Password on boot Disabled For the supervisor password see 6 4 1 Security Do not suspend during re installation After starting re installation be sure to complete it according to the procedure described in this guide If suspended restart the re installation from the beginning Install applications purchased separately after completion of ...

Страница 135: ... middle of the setup may cause a fault to occur If the screen seems to freeze the setup program may still be in operation This does not indicate that the system is defective Continue the operation 4 Windows Re installation Procedure using supplied Windows XP CD 1 Turn on ShieldPRO 2 Wait for NEC logo screen to disappear 3 When the message Press Any key to boot from CD appears press the Enter butto...

Страница 136: ...dequate 22 At the Welcome to Microsoft Windows page press Next in the bottom right hand corner to customise the installation 23 At the Help Protect your PC screen select Not right now and press Next to continue 24 Enter the usernames of those who will require login access to the computer Press Next to continue Default user name NEC FCUser You cannot advance to the next step without entering a user...

Страница 137: ...ettings are not required To use a USB keyboard Standard 101 102 Key or Microsoft Natural PS 2 Keyboard or PS 2 Compatible Mouse may appear when you click Start All Programs Accessories System Tools System Information and select Components Problem Devices in the System Information dialog box This is a view only problem The USB keyboard will operate normally without any problems If the keyboard or m...

Страница 138: ...of the used keyboard layout from the Default input language list 9 Click OK 10 Click OK 7 3 5 3 Recovering settings made after purchase after re installation Any settings made after purchase are discarded by re installation You need to re enter the settings again Reconnect peripherals purchased separately if any and reconfigure settings for the peripherals again Also configure the network settings...

Страница 139: ... Chipset Installation Utility screen press Next 6 Press Yes to agree with the Licence Agreement 7 Press Next at the Readme File Information screen 8 Setup will display a progress bar as it installs the driver files 9 Select Yes I want to restart my computer now and press Finish 10 ShieldPRO will reboot with the chipset drivers activated 7 4 2 VGA Drivers The VGA drivers for the ShieldPRO are provi...

Страница 140: ...k in Start Control Panel Add or Remove Programs that the Intel Graphics Media Accelerator Driver is displayed 7 4 2 3 Deletion procedure 1 Start Windows 2 Click Start Control Panel 3 Double click Add or Remove Programs 4 Click Intel Graphics Media Accelerator Driver and Change Remove 5 If the Confirm File Deletion dialog box appears click Yes 6 Follow the directions on the dialog box to uninstall ...

Страница 141: ... Start Windows 2 Click Start Control Panel 3 Double click Add or Remove Programs 4 Click SoundMAX and Change Remove 5 If the Confirm File Deletion dialog box appears click Yes 6 Follow the directions on the dialog box to uninstall the SoundMAX utility 7 When the uninstallation is complete reboot ShieldPRO 7 4 4 Modem Drivers The Modem drivers for the ShieldPRO are provided in the Drivers CD that i...

Страница 142: ... Yes 6 Follow the directions on the dialog box to uninstall the Modem utility 7 When the uninstallation is complete reboot ShieldPRO 7 4 5 LAN Drivers The LAN drivers for the ShieldPRO are provided in the Drivers CD that is supplied with the product These drivers are preloaded with your factory supplied ShieldPRO In the case where the Start Control Panel Network Connection screen does not contain ...

Страница 143: ...Network Adaptors 4 Select the Driver tab in the Properties window 5 Select Uninstall button and press OK to delete the driver 6 When the uninstallation is complete reboot ShieldPRO 7 4 6 Wireless LAN Drivers The Wireless LAN drivers for the ShieldPRO are provided in the Drivers CD that is supplied with the product These drivers are preloaded with your factory supplied ShieldPRO In the case where t...

Страница 144: ...provided in the Drivers CD that is supplied with the product These drivers are preloaded with your factory supplied ShieldPRO In the case where Windows is re installed on your ShieldPRO these drivers must be reloaded 7 4 7 1 Supported operating systems Microsoft Windows XP English Ver SP2 7 4 7 2 Installation procedure 1 Start ShieldPRO 2 Right click Start Explore 3 Navigate to C WINXP DRV TouchPa...

Страница 145: ...Calibrate to display the Calibration screen 25 Press the four markers on the screen as they appear to calibrate the Touch Panel operation 7 4 7 3 Deletion procedure 1 Start Windows 2 Click Start Control Panel 3 Double click Add or Remove Programs 4 Click Gunze TPDD and Change Remove 5 If the Confirm File Deletion dialog box appears click Yes 6 Follow the directions on the dialog box to uninstall t...

Страница 146: ...grams 4 Click ALPS Touch Pad Driver and Change Remove 5 If the Confirm File Deletion dialog box appears click Yes 6 Follow the directions on the dialog box to uninstall the Touch Pad utility 7 When the uninstallation is complete reboot ShieldPRO 7 4 9 Infineon Security Platform A set of installation software is saved in drive C WINXP TPM directory and also on the CDROM provided in the TOOLS direct...

Страница 147: ...es and press Enter An attempt is made to restart BIOS 10 After restarting the Physical Presence Operations dialog box is opened 11 Select Execute and press Enter to restart BIOS 7 4 9 4 Installation procedure 1 Start Windows with the CD Drive connected to the USB port When Windows starts the hardware add wizard requests driver installation You can install the driver using the following procedure s...

Страница 148: ...e confirmation field Press Next 10 At the Summary screen press Next to initialise the Security Platform 11 At the end of the initialisation reboot ShieldPRO After the installation select the TPM icon then select Security Platform Initialisation and Security Platform User s Initialisation from the menu Then select Manage Security Platform to set security features Refer to the documents available fr...

Страница 149: ...ed 6 Click Start Control Panel System Hardware Keyboards 7 Double click on Standard 101 102 Keyboard to display the Properties window 8 Select the Driver tab 9 Press the Update Driver button to start the Hardware Update Wizard 10 Select No not this time and press Next 11 Select Install from a list or specific location and press Next 12 Select Don t search I will choose the driver to install and pr...

Страница 150: ...102 Keyboard will be installed 7 4 10 5 Usage You can assign any of the tablet buttons FC button 1 and FC button 2 on the BIOS SETUP Utility For BIOS settings see 6 3 4 Tablet Button Submenu See C WINXP DRV FCBTN FCbtnReadme_E txt for details 7 4 10 6 Start procedure 1 Click Start All Programs FC Button Setup utility 2 The FC Button Setup utility dialog box appears shown below Set the buttons and ...

Страница 151: ...to the C WINXP DRV directory 3 Click Start Explore 4 Navigate to the C WINXP DRV Fingerprint Sensor directory 5 Double click on the file autorun exe application 6 The menu window appears Click Software Installation 7 Follow the directions on the window For details of installation see C WINXP DRV FingerprintSensor doc 0409 Manual pdf 8 After the installation has finished reboot ShieldPRO 7 4 11 4 U...

Страница 152: ...uninstall the fingerprint authentication utility 6 After the uninstallation is complete reboot ShieldPRO Data saved in the biometric device chip for fingerprint sensor is not erased even if the built in HDD is erased See C WINXP DRV Fingerprint Sensor doc 0409 Manual pdf to uninstall the fingerprint authentication utility in the proper procedure ...

Страница 153: ...portant items if they are not the administrator of ShieldPRO To set the password see 6 4 1 3 Set supervisor password 8 1 2 HDD Password If a HDD password is set the password must be entered if the HDD is installed in another PC The HDD password is intended to prevent the HDD from being used illegally in a PC other than the ShieldPRO supplied Even if a HDD password is set entering the password is n...

Страница 154: ...er 2 0 Dec 2008 Page 122 8 2 I O Lock Feature The I O lock disables the I O feature which controls the interchange of data with external devices on the BIOS SETUP Utility To use the I O lock feature set supervisor and user passwords to limit accessing to the BIOS SETUP Utility ...

Страница 155: ...pe a new password and Type the new password again to confirm boxes and click Create password A login password can be created by a user with a guest or administrator account and accounts created for the PC If a tip for a password is included anyone using the PC can see the tips on the Welcome screen A user with an administrator account can create or change passwords for all users of the PC A user w...

Страница 156: ...cannot be opened without an authentication password In addition ShieldPRO is equipped with a security chip called TPM Trusted Platform Module which stores encryption keys Thus if the HDD is removed the data in the HDD cannot be read To use the security chip it is recommended to set supervisor and user passwords to restrict accessing to the BIOS SETUP Utility See 7 4 9 Infineon Security Platform fo...

Страница 157: ...n fingerprint sensor instead of passwords The standard ShieldPRO product for the Australian market does not include the fingerprint sensor ShieldPRO can include an attached utility to allow fingerprint authentication to logon to Windows release of screen saver lock and substitution for passwords of various applications For the attached utility see 7 4 11 Fingerprint Authentication Utility not prov...

Страница 158: ...urity cable can be used to secure ShieldPRO to a desk or other solid and unmovable object This can prevent ShieldPRO itself from being stolen The antitheft lock hole has the size of 3mm 7mm select a security cable fit to the hole Even with the security cable you need to take sufficient care in management and treatment of important data ...

Страница 159: ...h an antistatic wriststrap Do not touch the connector of the extended RAM board with your hands Failure to follow this instruction may cause a fault such as poor connection Be careful not to touch the parts and soldering on the extended RAM board with your hands Ensure you insert the extended RAM board into ShieldPRO in its correct orientation Failure to do so may cause the board and or the connec...

Страница 160: ... below The extended RAM board cannot be inserted into ShieldPRO in the reversed orientation Hold both ends of an extended RAM board if you must handle the board It may be hard to insert an extended RAM board into ShieldPRO Insert the board as far as it can go securely If it is not fully inserted the connector may be damaged in the next step 7 Push the board down into ShieldPRO until a click occurs...

Страница 161: ...water proof and dust proof qualities of the cover may be reduced Wipe the silicon rubber to remove dust and dirt before installing the cover 9 Install the battery pack in ShieldPRO and connect the AC adapter to ShieldPRO See 5 5 1 Installing and Replacing the Battery for the battery installation procedure 9 1 2 Extended RAM Board Removal Procedure 1 Remove the memory slot cover according to steps ...

Страница 162: ...ualities of the cover may be reduced Wipe the silicon rubber to remove dust and dirt before installing the cover 4 Install the battery pack in ShieldPRO and connect the AC adapter to ShieldPRO 9 1 3 Extended RAM Confirmation Procedure For Windows XP 1 Click Start Control Panel System The System Properties dialog box appears 2 Check the data appearing at the lower right corner in the General tab KB...

Страница 163: ...cedure HDDs are extremely delicate Note the following During data read write with the access lamp ON even a small shock may cause the HDD to be damaged If the HDD is damaged important data may be unavailable and may be unable to be restored It is recommended to frequently back up your important data On some models of HDDs a region with no drive number assigned appears in the Disk Management dialog...

Страница 164: ...remove the connector cover 8 Carefully remove the small board with cable from the connector on the HDD Be careful not to damage the connector and other parts by pulling out the connector on an angle To pull out the connector hold both ends of the board 9 2 3 HDD Installation Procedure 1 Connect the small board cable to the connector on the new HDD 2 Replace the connector cover and drive the screw ...

Страница 165: ... cover Ensure the HDD removal support cannot be caught in the cover If the silicon rubber on rear of the cover is dusty or dirty the water proof and dust proof qualities of the cover may be reduced Wipe the silicon rubber to remove dust and dirt before installing the cover 5 Install the battery pack in ShieldPRO and connect the AC adapter to ShieldPRO See 5 5 1 Installing and Replacing the Battery...

Страница 166: ...nquiries contact your ShieldPRO supplier Wide Temperature Range HDDs are not compatible with the standard ShieldPRO model sold in Australia 9 3 1 Specification of HDD standard Item Specification Total recording capacity 40GB Number of revolutions 4 200rpm Average seek time 12ms Outer dimension approximation 78 W 120 D 19 H mm Weight Approx 116g Interface UltraATA Follow the instructions in Section...

Страница 167: ...there is a risk of explosion Do not use FC N011 for any other equipment than ShieldPRO standard model For disposing of used batteries see 5 5 5 Recycling Batteries 9 4 1 Specification of FC N011 Item Specification Type Lithium ion battery Rating voltage 11 1 VDC Capacity 5 2 Ah initial Temperature Operating charging 0 to 45ºC Operating discharging 20 to 60ºC Storage 20 to 60ºC for up to 1 month Ou...

Страница 168: ...e taken to charge the battery fully may vary depending on conditions under which ShieldPRO is used At lower temperatures ShieldPRO may operate for a shorter period than normal 9 4 2 2 Handling of battery in storage If ShieldPRO is not used for a long period two weeks or longer remove the battery If FC N011 is not used for a month or longer keep it in a cool and dry place Do not leave FC N011 witho...

Страница 169: ... cord shipped with ShieldPRO is intended to only be used in Australia To remove the AC adapter first pull out the plug from power outlet and then the plug from ShieldPRO Removing the plugs in the reserve order may cause the AC adapter and or ShieldPRO to be damaged Always hold the plugs of the AC adapter when removing Do not pull the cord 9 5 1 Specification of AC Adapter Item Specification Temper...

Страница 170: ...esigned to charge the battery in ShieldPRO The battery charger must be combined with the AC adapter shipped with ShieldPRO or the car adapter that is specified as an option of ShieldPRO 9 6 1 Specification of Battery Charger Item Specification Temperature Operating 0 to 45ºC Storage 20 to 70ºC Outer dimension 145 W 110 D 29 H mm Excluding projections including cover and feet Weight 0 15 kg ...

Страница 171: ...ips The section describes tips to solve problems No tips found Take actions Take action according to the relevant event in 10 1 3 Troubleshooting Q A Remove peripheral devices If the problem still cannot be solved turn off the power Remove added peripheral devices including expanded board memory and hard disk and check if ShieldPRO operates normally Not solved Check peripheral devices To check if ...

Страница 172: ...lem is caused by a peripheral device remove the peripheral devices one by one and re execute the operation in which the problem occurred Reconnect the peripheral devices one by one and re execute the action to identify which device caused the problem 10 1 2 4 Boot ShieldPRO in safe mode If ShieldPRO has not booted normally boot ShieldPRO in the safe mode to check the status and or change settings ...

Страница 173: ...pics by clicking on it 5 The description of the item appears on the right window Clicking Set search options below the Search field enables you to search for information from other sources Search Troubleshooting Q A for applicable solutions There are also some frequently asked questions and answers that might provide an insight to your problem See other guides help documents and README files If a ...

Страница 174: ... Q A 10 1 3 1 Smoking heat generation noise and cable disconnection 1 Smoke and or odours are generated from ShieldPRO ShieldPRO too hot to touch ShieldPRO is making unusual noises A visible problem appears on ShieldPRO or a cable connected to ShieldPRO Action Turn off the power immediately Unplug the AC cord from the AC outlet disconnect the AC adapter from ShieldPRO and remove the battery from S...

Страница 175: ...e screen may be too low Press Fn F7 to increase the brightness Outputting display data to external monitor may be set Press Fn F3 to alter the display setting Reboot ShieldPRO A resolution which the LCD display does not support may be set After turning off the power of ShieldPRO start Windows in the safe mode to reset the resolution 2 ShieldPRO is halted after POST Power On Self Test Action If an ...

Страница 176: ...vated in the BIOS setup Press the Power Lock button together with the Power button to attempt to start the computer 6 The power cannot be turned off You may have to turn the power off forcibly Action First follow the procedure in 5 3 1 3 Switching ShieldPRO on and off If the power still cannot be turned off use the following procedure 1 Press the power switch continuously for about four seconds or...

Страница 177: ...ns on the battery are dirty 2 The battery even if fully charged can only operate ShieldPRO for a short period Action Repeating incomplete recharge and discharge may cause the lifespan of the battery to decline To solve the problem refresh the battery see 5 5 3 Refreshing the Battery for details 3 The battery operation time shown by the OS battery meter does not match the actual operation time Acti...

Страница 178: ...OS setting is changed Action The HDD may be checked for validity on start up after an illegal shutdown If there are no errors Windows will start normally If not follow the directions shown on the display screen 6 When recovering from the power saving state the original screen does not reappear Action Some applications or peripheral devices may operate improperly when an attempt is made to use susp...

Страница 179: ...r USB cable connection If the external device has its own power switch confirm that the power is turned on 10 1 3 6 HDD 1 After power on ShieldPRO does not recognise the HDD Action Confirm that the type of the HDD is configured properly on the BIOS Setup Menu 2 An error message about the HDD appears on the display screen Action Insert the bootable disk to an external 3 5 in floppy disk drive or a ...

Страница 180: ... space in the HDD does not increase after unnecessary files are dumped into the Recycle Bin Action Files deleted or dragged to the Recycle Bin are not deleted from the HDD immediately but stored in the Recycle Bin To delete files stored in the Recycle Bin from the HDD right click the Recycle Bin icon to display the menu and click Empty Recycle Bin 10 1 3 7 File storage 1 Data cannot be stored on t...

Страница 181: ...vers are loaded 5 The touch pad does not operate or responds slowly Action Check whether the touch pad is dirty If excess force is used the touch pad may not operate properly If you touch more than one point at a time the touch pad does not operate properly 6 The touch panel does not operate or the pointer doesn t operate properly Action Confirm that the driver and utility software of the touch pa...

Страница 182: ...ailable Action Check if the Microsoft network share service is installed in ShieldPRO o Click Start Connect To Show all connections to display the LAN connection icon o Right click the icon select Properties and check that This connection uses the following items in the General tab Client for Microsoft Networks and File Printer sharing for Microsoft Networks listed and checked If not shared drives...

Страница 183: ... wireless LAN feature You can also disable the Wireless LAN from the Wireless Network Connection Status dialog box Click Start Connect to Wireless Network Connection to check the setting Check if the power of connected devices is turned on according to the devices User s Guides Confirm that the SSID network name is set properly To connect to a wireless LAN access point set the SSID to be the same ...

Страница 184: ...r distance of devices of each type Increase in the number of PCs connected to a single wireless LAN access point may cause the transmission speed per PC to decrease 3 A remote PC does not appear in Network Computer Action Check that the remote computer does not have the same name as ShieldPRO Give a unique name to ShieldPRO If a remote PC does not have the File and Printer Sharing for Microsoft Ne...

Страница 185: ... suspend standby or hibernate state Abort the application and start it again 10 1 3 12 Power management 1 ShieldPRO does not enter into suspend standby or hibernate state automatically Action If ShieldPRO is connected to another computer or a bi directional printer accessing ShieldPRO at constant intervals ShieldPRO will not be entered into suspend standby or hibernate state automatically Confirm ...

Страница 186: ... 5 3 1 4 Suspend standby and resume 3 ShieldPRO does not resume from suspend standby or hibernate state Action When the battery is discharged completely ShieldPRO automatically enters into suspend standby or hibernate state Take either of the following actions Connect the AC adapter to ShieldPRO Replace the discharged battery with a fully charged battery 4 If an attempt is made to resume ShieldPRO...

Страница 187: ...y be accessing the HDD and disabling the keyboard When ShieldPRO does not operate at all and the Restart feature of OS is unavailable reset ShieldPRO Follow the procedure below to reset ShieldPRO 1 Press Ctrl Alt Del 2 If the above step does not work press the power button for four seconds or longer to shut down ShieldPRO Wait for five seconds or longer and turn on the power of ShieldPRO again The...

Страница 188: ... ShieldPRO 10 1 3 15 External CD R W with DVD ROM drives 1 The CD R W with DVD ROM drive does not read CD data Action Confirm that the CD is properly in the tray with the label facing upward Confirm that the CD is not dirty If dirty clean the CD with CD cleaning kit You can buy CD cleaning kit from most computer shops Confirm that the DVD CD ROM driver is installed properly Test to see if another ...

Страница 189: ... password entry the message An invalid password is entered appears Action Check the password again and re enter it Check if the Caps Lock or Num Lock key lamp is illuminated If Caps Lock key lamp is illuminated press Caps Lock to release it Then re enter the password If Num Lock key lamp is illuminated press Fn F12 to release it Then re enter the password 2 You have forgotten the password Action I...

Страница 190: ...rated application software may be defective Abort the software and set the date and time again If the problem remains contact your ShieldPRO supplier When the RTC time BIOS is wrong The power of the calendar clock built in ShieldPRO is supplied by a battery so the calendar clock can continue operating if the power of ShieldPRO is turned off If the date and or time are wrong after resetting the bac...

Страница 191: ...evel Setting at shipment from factory IRQ00 Counter timer IRQ01 Keyboard PS 2 IRQ02 Interrupt controller IRQ03 USB IRQ04 COM serial port IRQ05 USB connect disconnect proof enhanced port Sound Wireless LAN SD cards IRQ06 Not used IRQ07 Not used IRQ08 System CMOS realtime clock IRQ09 Microsoft ACPI Compliant System IRQ10 Touch panel modem SMBus controller IRQ11 Fingerprint sensor LAN PC card bus con...

Страница 192: ...ebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 160 11 2 Outside Dimensions 11 2 1 ShieldPRO Unit mm 255 excluding projections and bumper 296 267 284 excluding projections and bumper 246 53 48 excluding projections and bumper ...

Страница 193: ... Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 161 Rotation of LCD display panel Excluding projections including rubber feet and protect rubbers at 4 corners Unit mm Body with LCD display panel positioned upright node type 393 2 288 0 ...

Страница 194: ...Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 162 Body with LCD display panel back and flat down Excluding projections including rubber feet and protect rubbers at 4 corners Unit mm 11 2 2 Spare Battery FC N011 19 3 100 7 95 7 53 490 3 ...

Страница 195: ...NEC ShieldPRO FC N21S Ruggedised Notebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 163 Unit mm Weight Approx 0 33 kg ...

Страница 196: ...d Notebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 164 11 2 3 AC Adapter FC N012 Unit mm Weight approx 0 46 kg AC cable length Approx 1 8 m Power cord length Approx 2 m 28 0 0 5 115 4 0 5 51 0 0 5 Excluding projections ...

Страница 197: ...NEC ShieldPRO FC N21S Ruggedised Notebook Computer User s Guide 0318 00002 Ver 2 0 Dec 2008 Page 165 11 2 4 Hard Disk Drive FC HD60KN Unit mm Weight about 0 12 kg 77 7 18 65 120 7 ...

Страница 198: ...ShieldPRO User s Manual 0318 00002 Ver 2 0 Dec 2008 Printed on Recycled Paper NEC Factory Computer FC NOTE Series ...

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