Direct Inward Line
DSX Software Manual
Features
◆
109
Features
Direct Inward Line
Description
A Direct Inward Line (DIL) is a line that rings an extension directly. Since DILs only ring one extension,
employees always know which calls are for them. For example, a company operator can have a Direct
Inward Line for International Sales Information. When outside callers dial the DIL’s phone number, the call
rings the operator on the International Sales line key. The DIL does not ring other extensions.
Assigning a DIL to an extension automatically provides immediate ringing and incoming access for the line,
with no additional programming required.
A DIL can ring:
❥
Extension numbers (including the attendant’s extension)
❥
Ring Group master numbers
❥
UCD Group master numbers (including the voice mail master number)
Night Mode Control
The extension to which the line is terminated controls the night mode of the line. For example, if extension
301 has line 1 assigned as a DIL, the user can press
DND
to switch line 1 to its night routing destination.
Switching line 1 to night mode at extension 301 has no affect on the night mode of the system. This
fl
exibil-
ity could allow a service dispatcher with several DILs to independently send lines to their night destinations
without affecting the night mode of the entire system.
Over
fl
ow for Direct Inward Lines
If unanswered, DIL calls can route to a programmed over
fl
ow destination. The over
fl
ow destination can be
an extension, Ring Group, UCD Group or voice mail (i.e., DIL destination’s mailbox). You can set up sepa-
rate DIL over
fl
ow destinations for the day mode and at night. If unanswered at the over
fl
ow destination, the
call diverts to Key Ring.
Conditions
• None
Default Setting
• No DILs assigned.
A DIL lets an employee know which calls are just for them.
Содержание DSX
Страница 30: ...Table of Contents xxviii Table of Contents DSX Software Manual ...
Страница 278: ...Music on Hold 248 Features DSX Software Manual Operation Music on Hold is automatic once enabled ...
Страница 322: ...Ring Groups 292 Features DSX Software Manual Ring Groups Description Available See Group Ring page 189 ...
Страница 344: ...Soft Keys 314 Features DSX Software Manual Soft Keys Description Available SeeInteractive Soft Keys page 210 for more ...
Страница 362: ...Station Message Detail Recording 332 Features DSX Software Manual Operation SMDR is automatic once enabled ...
Страница 367: ...System Programming Password Protection DSX Software Manual Features 337 Features IntraMail Features None Operation None ...
Страница 460: ...Auto Erase or Save 430 IntraMail Features DSX Software Manual Other Related Features N A Operation N A ...
Страница 639: ...11xx CPU 111x Tones 1111 DTMF Setup DSX Software Manual System Options 1001 1702 609 System 1001 1702 Default 100 mS ...
Страница 760: ...21xx Configuration 210x Setup 2104 Display 730 Station Options 2101 2501 DSX Software Manual ...
Страница 838: ...25xx Text Messages Selectable Display Messaging 250x Setup 2501 Text 808 Station Options 2101 2501 DSX Software Manual ...
Страница 976: ...DSX Program List 946 DSX Program List ...
Страница 982: ...Index 952 Index DSX Software Manual ...