Section 3: Installing Extensions and Trunks
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Section 3: Installing Extensions and Trunks
Aspire S Hardware Manual
TROUBLESHOOTING
Basic Troubleshooting
Troubleshooting Digital Extensions
Start
Verify the ESIU PCB
is functioning.
Is the Live
Status LED on
the ESIU PCB
flashing green?
Verify whether a digital
keyset works.
Connect a test
telephone to a port
using another
modular jack. Does
the phone work?
Redo the wires between
the main equipment and
the modular jack.
Verify the wiring
between the cabinet and
the keyset.
Connect the phone
directly to the
connector on the
ESIU. Does it work?
Redo the wires between
the main equipment and
the telephone.
The telephone may
need repair.
Yes
No
No
Yes
Yes
* If it still does not work,
replace the cable(s) and/
or connectors.
Connect another
telephone to the
same port on the
ESIU. Does it work?
The ESIU PCB may
need repair.
* If it still does not work,
replace the cable(s) and/
or connectors.
Yes
No
Check system
programming for the
extension. Refer to the
Aspire Software
Manual if necessary.
Connect the
phone directly to
the connector on
the ESIU. Does it
work?
No
Stop
Yes
Remove the PCB and
insert another ESIU
PCB into the same slot.
Does it work?
The ESIU PCB may
need repair.
Main equipment
(cabinet/CPU) may
need repair.
Yes
No
Is the Live
Status LED
solid green?
Main equipment
(cabinet/CPU) may
need repair.
Yes
No
Move the Run/Block
switch on the PCB to
the RUN position.
No
No